New Haven, Conn., Code of Ordinances tit. V § 304
Responsibility of owner to maintain common areas in multiple dwellings and to provide emergency maintenance information to each tenant and to the enforcing officer, upon request (New Haven Housing Code)
Operative Text
(a) In addition to duties specified elsewhere in this title, every owner of a dwelling containing two (2) or more dwelling units shall be responsible for maintaining in a clean and sanitary condition the shared or common areas of the dwelling and premises thereof; and (b) Every owner of a dwelling containing two (2) or more dwelling units shall have posted on the premises in a conspicuous location, or shall provide each tenant in writing, the name of a person to call in an emergency or the landlord's and/or managing agent's home telephone number. Said posting or written notice to each tenant shall continually be kept current.
New Haven, Conn., Code of Ordinances tit. V § 304 establishes two distinct obligations for owners of multi-unit dwellings. First, shared and common areas — such as hallways, stairwells, and laundry rooms — must be kept clean and sanitary. Second, owners must make emergency contact information available to tenants, either by posting it conspicuously on the premises or by providing it in writing to each tenant, and that information must be kept up to date at all times.
Plain English — not legal advice.
Under tit. V § 304, operators of buildings with two or more units generally maintain a documented cleaning and sanitation schedule for all common areas and promptly address any conditions that fall below clean and sanitary standards. Compliant operators also ensure that a current emergency contact name and phone number — whether the landlord's, a managing agent's, or a designated on-call person's — is either posted in a visible common location or distributed in writing to every tenant. Whenever contact information changes, the posting or written notice is updated without delay to remain current.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Tit. V § 304 gives tenants in multi-unit New Haven dwellings the right to clean, sanitary common areas and to accessible emergency contact information from their owner or managing agent. If common areas are unsanitary or no current emergency contact has been provided or posted, these conditions may constitute a code violation that can be reported to the New Haven enforcing officer responsible for housing code compliance. Tenants who believe their building is out of compliance may also consider reaching out to a local tenant-rights organization to understand the range of options available to them.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 17, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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