Norwalk, Conn., Code of Ordinances ch. 39 § 39-17
Service of notice (Norwalk Fair Rent Commission Ordinance)
Operative Text
All notices with regard to any complaint shall be by certified mail, return receipt requested, postage prepaid, upon the landlord and the tenant. If any notice is returned without having been delivered, the Commission may arrange for service by a deputy sheriff, Constable of the City of Norwalk or indifferent person in the same manner as is provided in the Connecticut General Statutes for service of process in an ordinary civil action.
Under Norwalk, Conn., Code of Ordinances ch. 39 § 39-17, the Commission is required to send all complaint-related notices to both landlords and tenants by certified mail with return receipt requested and prepaid postage. If a notice cannot be delivered and is returned, the Commission has the authority to arrange for personal service through a deputy sheriff, a City of Norwalk Constable, or an indifferent person, following the same procedures used for civil court process service under Connecticut General Statutes. This rule establishes the official channel through which both parties receive formal notice of any complaint proceedings.
Plain English — not legal advice.
Under § 39-17, compliant property owners and managers generally ensure that their current mailing address is accurate and on file so that certified mail notices from the Commission can be received without issue. If a notice is returned undelivered, the provision allows the Commission to escalate to personal service by a deputy sheriff, Constable, or indifferent person, which may result in more direct contact. Operators who maintain up-to-date contact information with the Commission are generally better positioned to respond to complaint notices in a timely manner.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 39-17 of the Norwalk Code establishes that tenants involved in a complaint proceeding are entitled to receive formal notice by certified mail, return receipt requested. If that mail is returned undelivered, the Commission may arrange for personal service to ensure the tenant actually receives notice. Tenants who believe they did not properly receive notice of a complaint proceeding may wish to contact the Commission directly or consult a tenant-rights organization to understand how the notice requirements may affect their participation in the process.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 14, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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