Ashton — Ch. 38 Human Relations § 38-40
Complaint procedure
Operative Text
Any person aggrieved by an unlawful practice prohibited by this article may file a complaint with the president and board of trustees within 30 days after the aggrieved person becomes aware of the alleged unlawful practice, and in no event more than 60 days after the alleged unlawful practice occurred. The village attorney or his duly authorized representative shall investigate each complaint and attempt to resolve each complaint. Failure to achieve a resolution acceptable to both parties and compliance with this article shall be reported to the president and board of trustees in accordance with the provisions set forth in this Code, and the president and board of trustees shall take such further action as they deem appropriate.
Ashton Ch. 38 § 38-40 establishes a formal complaint process for individuals who believe they have experienced an unlawful practice under the Human Relations article. A complaint must be filed with the village's president and board of trustees within 30 days of becoming aware of the alleged violation, and no later than 60 days after the violation itself occurred. The village attorney investigates each complaint and attempts to broker a resolution; if no mutually acceptable resolution is reached, the matter is escalated to the president and board of trustees for further action.
Plain English — not legal advice.
Under Ashton Ch. 38 § 38-40, property owners and managers operating in the village are subject to a complaint mechanism that can be triggered within a defined time window after an alleged unlawful practice. Operators who maintain clear records of their rental practices and communications are generally better positioned to participate constructively in the village attorney's investigation and resolution process. If a complaint proceeds to the president and board of trustees without resolution, those governing bodies hold discretion to determine what further action is appropriate.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Ashton Ch. 38 § 38-40 gives individuals who believe they have experienced an unlawful practice the right to file a formal complaint with the village's president and board of trustees, but the filing deadlines are strict — 30 days from when you became aware of the alleged violation, and no more than 60 days from when it occurred. Once a complaint is filed, the village attorney is responsible for investigating and attempting to reach a resolution acceptable to both parties. Tenants who believe their rights under this article have been violated may also wish to consult a local tenant-rights organization to understand the full range of options available under this provision.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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