Bolingbrook — Ch. 28 Human Relations and Social Services § 28-21
Complaint procedure
Operative Text
(a) The village shall act as a local source for assistance and information for persons who have complaints related to unfair housing practices and shall provide assistance and information to any such person, which shall include, but is not limited to: (1) The rights and remedies available to a person who has been discriminated against by virtue of an unfair housing practice; (2) The types of discrimination which are considered to be unfair housing practices; (3) The names, addresses and telephone numbers of county, state and federal agencies where such person may file formal complaints; and (4) Such other relevant information or assistance as the village may have available to assist such person. (b) The village administrator shall be responsible for coordinating and directing the village's fair housing procedures.
Bolingbrook Ch. 28 § 28-21 establishes the Village as a local resource for people who believe they have experienced unfair housing practices. The Village is required to provide information about available rights and remedies, explain what qualifies as housing discrimination, and direct individuals to the appropriate county, state, and federal agencies where formal complaints can be filed. The Village Administrator is designated as the official responsible for overseeing and coordinating these fair housing procedures.
Plain English — not legal advice.
Under Bolingbrook Ch. 28 § 28-21, the Village maintains an informational role in fair housing matters, meaning property owners and managers operating in Bolingbrook should be aware that residents have a clear, Village-supported pathway to learn about their rights and locate complaint agencies. Compliant operators generally familiarize themselves with the types of conduct classified as unfair housing practices under applicable law to avoid triggering those referral processes. Staying current with fair housing requirements at the local, state, and federal levels is a common practice among operators who seek to remain in good standing.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Bolingbrook Ch. 28 § 28-21 gives residents a local starting point if they believe they have experienced housing discrimination — the Village is required to provide information about rights, remedies, and the types of conduct that qualify as unfair housing practices. The Village must also supply the names, addresses, and phone numbers of county, state, and federal agencies where a formal complaint can be filed. Residents who want to explore their options can contact the Village Administrator's office, reach out to a tenant-rights organization, or connect directly with one of the agencies the Village is required to identify under this provision.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 10, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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