Chicago Heights — Ch. 23 Human Relations § 23-100
Complaint
Operative Text
(a) Any person aggrieved in any manner by a violation of any provision of this article may file with the administrator a written verified complaint setting forth his or her grievance within one year after the date of the alleged violation. The complaint shall state, on a printed form provided by the administrator, such detail as to substantially apprise any party properly concerned as to the time, place, and facts surrounding the alleged violation of this article. (b) A complaint may be filed against any person alleged to be engaged, to have engaged, or about to engage in a violation of any provision of section 23-39 , division 2, or division 3 of this article. (c) A complaint may also be filed against any person who directs or controls, or has the right to direct or control, the conduct of another person with respect to any aspect of the sale, rental, advertising or financing of dwellings or the provision of brokerage services relating to the sale or rental of dwellings if that other person, acting within the scope of his or her authority as employee or agent of the directing or controlling person, is engaged, has engaged, or is about to engage, in a discriminatory housing practice.
Chicago Heights Ch. 23 § 23-100 establishes the formal complaint process for alleged violations of the city's human relations article, which covers fair housing protections. Any person who believes they have been harmed by a discriminatory housing practice—such as unlawful discrimination in the sale, rental, advertising, or financing of dwellings—may file a written, verified complaint with the administrator within one year of the alleged violation. The complaint must be submitted on the administrator's official printed form and must describe the time, place, and facts of the alleged violation in enough detail to inform all relevant parties. Complaints may be filed not only against the direct actor but also against any person who directed or controlled that actor's conduct.
Plain English — not legal advice.
Under Chicago Heights Ch. 23 § 23-100, property owners and managers should be aware that a complaint may be filed against them not only for their own conduct but also for the conduct of employees or agents acting within the scope of their authority in connection with the sale, rental, advertising, or financing of dwellings. Compliant operators generally maintain clear fair housing policies, train staff on prohibited practices, and document their procedures to demonstrate that discriminatory conduct was neither directed nor condoned. Because the complaint window extends up to one year after an alleged violation, operators typically keep thorough records of housing transactions and communications for at least that period.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Chicago Heights Ch. 23 § 23-100 gives individuals who believe they have experienced a discriminatory housing practice the right to file a formal written complaint with the administrator, using the official printed form, within one year of the alleged incident. The complaint process covers a broad range of conduct, including actions taken by employees or agents of a landlord or property manager, meaning tenants are not limited to filing only against the person they directly interacted with. Tenants who believe their rights under this article have been violated may consider contacting the Chicago Heights administrator's office for complaint forms and procedures, or reaching out to a local tenant-rights organization for general guidance on the process.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References In
Rules and statutes that cite this regulation