Chicago Heights — Ch. 23 Human Relations § 23-101
Notice of complaint
Operative Text
(a) Within ten (10) calendar days after a complaint has been received or initiated by the administrator, the administrator shall serve or cause to be served, either in person or by certified mail, on the person alleged to be in violation of this article, hereinafter referred to as the respondent, a copy of the complaint along with an explanation of the respondent's procedural rights and obligations under this article, including applicable time limits and choice of forums. (b) The administrator shall also, within ten (10) days of the date on which the complaint was filed, send written notice to the complainant informing the complainant of his or her option to file a complaint with U.S. HUD, the Illinois Department of Human Rights, federal or state courts, including the dates within which the complainant may exercise such options.
Chicago Heights Ch. 23 Human Relations § 23-101 establishes a strict timeline for notifying parties once a human-relations complaint is filed or initiated. Within ten calendar days, the administrator must serve the respondent—the person accused of a violation—with a copy of the complaint and an explanation of their procedural rights, obligations, and applicable deadlines. Within that same ten-day window, the administrator must also send written notice to the complainant outlining their option to pursue the matter through U.S. HUD, the Illinois Department of Human Rights, or federal or state courts, along with the relevant filing deadlines for each forum.
Plain English — not legal advice.
Under § 23-101, a property owner or manager named as a respondent in a human-relations complaint should expect to receive formal notice—either in person or by certified mail—within ten calendar days of the complaint being filed or initiated. That notice will include a copy of the complaint, an explanation of procedural rights and obligations, and applicable time limits. Operators who manage properties in Chicago Heights generally keep records of all certified mail received and track any deadlines referenced in such notices to ensure timely responses.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section § 23-101 gives complainants the right to receive written notice within ten days of filing, informing them of their ability to pursue their complaint through multiple channels, including U.S. HUD, the Illinois Department of Human Rights, or federal or state courts. The notice must also include the deadlines by which those alternative options must be exercised, so complainants can weigh their choices with full awareness of time constraints. Tenants who believe they have not received the required notice within the ten-day window may consider contacting the Chicago Heights administrator directly, reaching out to a tenant-rights organization, or consulting with the Illinois Department of Human Rights about their options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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