Country Club Hills — Ch. 19 Fair Housing § 19.10.04
Conciliation
Operative Text
If the Community Relations Director has made a determination pursuant.to Section 19.10.03 (A) that there are reasonable grounds to believe that a violation of Article 4 or Article 6 has occurred, or if the City Council so directs, the Community Relations Director shall: A. Notify the complainant and respondent of the time, place and date of the conciliation conference at least ten (10) days prior thereto, and both parties shall appear at the conciliation conference in person or with their attorney; and, B. Attempt to resolve the complaint by methods of conference, conciliation and persuasion with all interested parties and such representatives as the parties may choose to assist them. Conciliation conferences shall be informal and nothing said or done during such conferences shall be made public unless the parties agree thereto in writing. The terms of conciliation agreed to by the parties shall be reduced to writing and incorporated into a consent agreement to be signed by the parties. Consent agreements shall be signed on behalf of the City by the Mayor. If the complaint has not been resolved by conciliation within sixty (60) calendar days after it has been received or initiated, the Community Relations Director shall so report to the Fair Housing Review Board, and then refer the complaint to the Fair Housing Review Board for an adjudicative hearing.
Section 19.10.04 of Country Club Hills Chapter 19 establishes a conciliation process for fair housing complaints. When the Community Relations Director finds reasonable grounds to believe a violation of Article 4 or Article 6 has occurred, both the complainant and the respondent are notified and brought together in an informal conference aimed at resolving the dispute through dialogue and mutual agreement. Any resolution reached is put into writing as a consent agreement signed by both parties and the Mayor; if no resolution is reached within 60 days, the matter is forwarded to the Fair Housing Review Board for a formal adjudicative hearing.
Plain English — not legal advice.
Under § 19.10.04, a property owner or manager named as a respondent in a fair housing complaint is required to appear at a conciliation conference — either in person or with an attorney — after receiving at least ten days' notice of the time, place, and date. Compliant operators generally engage in good faith during the informal conference process, understanding that statements made during conciliation are confidential unless both parties agree in writing to make them public. If the matter is not resolved within 60 days, it proceeds to the Fair Housing Review Board, making early and constructive participation in the conciliation stage a standard part of responsible property management practice.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 19.10.04 gives complainants the right to participate in a structured, informal conciliation conference where both sides have an opportunity to resolve a fair housing dispute without a formal hearing. Statements made during the conference remain confidential unless both parties agree in writing to disclose them, which is designed to encourage open dialogue. If the complaint is not resolved within 60 calendar days, the Community Relations Director is required to refer the matter to the Fair Housing Review Board for an adjudicative hearing — a path that tenants may wish to discuss with a tenant-rights organization or legal aid provider.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
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