Country Club Hills — Ch. 19 Fair Housing § 19.9.01
Implementation
Operative Text
The Community Relations Director shall have and may exercise the following powers, to implement the purposes of this ordinance. A. To receive and investigate complaints charging unlawful discriminatory acts and unfair housing practices; B. To initiate complaints charging unlawful discriminatory acts and unfair housing practices; C. To endeavor, by conciliation, to resolve any such complaints; D. To cooperate with the owners of developments subject to Article 8 in the preparation of Affirmative Marketing Plans, to recommend approval or disapproval and to monitor and evaluate such plans as requested by the City Council; E. To recommend to the City Council educational and other programs designed to promote the purposes of this ordinance; F. To gather and provide for the exchange of information related to the provisions of this ordinance among real estate agents, lending institutions, developers, employers, municipal officials, community organizations, and other persons with an interest in effective enforcement of this ordinance; G. To render at least once a year to the City Council a written report of the Community Relations Director activities and recommendations with respect to fair housing practices, which report shall be made public after submission to the City Council; H. To prepare and submit annually to the Mayor and City Council a budget for its operation; and, I. To do such other acts as are necessary and proper to perform those duties with which the Community Relations Director is charge under this ordinance.
Section 19.9.01 of Country Club Hills Chapter 19 establishes the authority of the Community Relations Director to enforce the city's fair housing ordinance. The Director is empowered to receive, investigate, and initiate complaints about unlawful discrimination and unfair housing practices, and to attempt resolution through conciliation. The Director also carries ongoing responsibilities such as coordinating affirmative marketing plans, sharing information with housing stakeholders, and submitting annual reports and budget proposals to the City Council.
Plain English — not legal advice.
Under § 19.9.01, the Community Relations Director has the authority to both receive complaints filed against housing providers and to initiate complaints independently, meaning operators do not need to wait for a tenant to file before an investigation can begin. Compliant operators generally cooperate with the Director's information-sharing and affirmative marketing plan processes, particularly those subject to Article 8 requirements. Staying informed about the Director's annual public reports to the City Council can help property managers understand current enforcement priorities in Country Club Hills.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 19.9.01 gives the Community Relations Director the power to receive and investigate complaints about discriminatory housing practices, making the Director's office a potential avenue for residents who believe they have experienced unfair treatment. The Director is also authorized to pursue conciliation, which is a process aimed at resolving complaints without formal adjudication. Tenants who believe their rights under Country Club Hills Chapter 19 have been violated may consider contacting the Community Relations Director's office or a local tenant-rights organization to understand what options are available.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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