Countryside Title 8 Ch. 14 Residential Rental Housing § 8-14-4-4
REQUIRED CLASS TRAINING
Operative Text
The owner of any Rental Residential Property, and when applicable, the property management agent of any Rental Residential property, shall register, attend and successfully complete a landlord “Rental Housing Program” training class conducted by the City within three (3) months from the date of the issuance of a license or renewal license for a Rental Residential Property. A. An owner or property agent of any Rental Residential Property who successfully completes the City landlord training class for “Rental Housing Program” shall not be required to attend and complete a landlord training class following the issuance of any subsequent license or renewal license for any Rental Residential Properties as long as all Properties stay in compliance with the “Rental Housing Program” requirements. If a residential rental property owner or agent has successfully completed and received a certificate of completion of the required “Rental Housing” training class meeting the requirements of this Code in the last five (5) years, the class requirement will be waived with verification of the certificate. B. If the “Rental Housing Program” class is not attended or certification is denied, the Residential Rental license for all properties owned or managed by that owner or property manager will be denied or revoked. Penalties set forth in this Code for non-license compliance will be applicable. C. When a new property agent is hired for a Rental Residential Property and that property agent has not attended and successfully completed a landlord training class for “Rental Housing Program” by the City, the new property agent shall attend and successfully complete this class within three (3) months from the date of the person’s hiring as the property agent for the Rental Residential Property. (Ord. 15-40-O, 9-9-2015; amd. Ord. 21-36-O, 9-22-2021; Ord. 25-29-O, 10-22-2025)
Countryside Title 8 Ch. 14 § 8-14-4-4 requires that rental property owners and their property management agents complete a City-conducted "Rental Housing Program" training class within three months of receiving or renewing a rental license. A one-time completion generally satisfies the requirement for all subsequent licenses, provided properties remain in compliance, and a certificate earned within the past five years may be accepted in lieu of retaking the class. Failure to attend or earn certification can result in denial or revocation of the rental license for all properties the owner or agent is associated with.
Plain English — not legal advice.
Under Countryside Title 8 Ch. 14 § 8-14-4-4, compliant operators register for and complete the City's "Rental Housing Program" training within three months of a new or renewed rental license. Operators who have already earned a certificate of completion generally retain that exemption across all their properties as long as those properties stay in compliance with program requirements. When a new property management agent is brought on board, compliant operators ensure that agent also completes the required training within three months of their hire date.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Countryside Title 8 Ch. 14 § 8-14-4-4 establishes that landlords and their property agents are required to complete City-approved rental housing training as a condition of holding a valid rental license. If a landlord or agent has not met this training requirement, their rental license for all associated properties may be subject to denial or revocation. Tenants who believe their landlord may be operating without a valid license can inquire with the City of Countryside about license status or reach out to a local tenant-rights organization to understand what options may be available.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 10, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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