Havana — Title 9 Ch. 9.12 Housing Discrimination § 9.12.050
Complaint procedure
Operative Text
Any person aggrieved by an unlawful practice prohibited by this chapter may file a complaint with the City Attorney within thirty days after the aggrieved person becomes aware of the alleged unlawful practice, and in no event more than sixty days after the alleged unlawful practice occurred. The City Attorney or his duly authorized representative shall investigate each complaint and attempt to resolve each complaint. Failure to achieve a resolution acceptable to both parties and compliance with this chapter shall cause the City Attorney to forward the complaint and his findings to appropriate state and federal officials.
Section 9.12.050 of Havana's Housing Discrimination ordinance establishes a formal complaint pathway for individuals who believe they have experienced an unlawful housing practice. A complaint must be filed with the City Attorney within thirty days of becoming aware of the alleged violation, and no later than sixty days after the violation itself occurred. Once a complaint is received, the City Attorney investigates and attempts to mediate a resolution; if no mutually acceptable resolution is reached, the matter is referred to appropriate state and federal authorities.
Plain English — not legal advice.
Under § 9.12.050, property owners and managers operating in Havana should be aware that any party who believes they have been subjected to an unlawful housing practice may bring a formal complaint to the City Attorney. Compliant operators generally maintain clear, documented non-discriminatory policies and practices so that, if a complaint is filed, records are available to support the investigation. Because unresolved complaints can be escalated to state and federal officials, operators typically take the City Attorney's investigation process seriously and engage cooperatively with any inquiry.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 9.12.050 gives individuals who believe they have experienced a housing discrimination violation the right to file a complaint directly with the Havana City Attorney. The filing window is important: a complaint must be submitted within thirty days of learning about the alleged practice, and no more than sixty days after it occurred. If the City Attorney cannot broker a resolution, the complaint and findings are forwarded to state and federal officials, which represents an additional avenue of potential relief — tenant-rights organizations can help individuals understand how this process works and what options may be available.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 10, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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