Marquette Heights CHAPTER 11 RENTAL REGISTRATION AND INSPECTION PROGRAM § 3-11-14
SAFETY AND SECURITY
Operative Text
To ensure the safety of all residents of rental properties, every owner shall: A. Restrict regular access to the rental property or non-owner occupied property and rental unit keys to tenants occupying the relevant rental units and to the owner or owner's agent. Keys may be issued to vendors and contractors for the purpose of maintenance and repair, but in such cases, the owner or owner's agent shall take the responsibility for the tracking and prompt return of such keys in order to protect the safety and security of tenants. If keys are lost in the course of maintenance and repair activities, the owner shall promptly change locks at his/her own expense. B. Cooperate with the City and its Police Department to address continuing safety issues and crime problems at any rental unit or non-owner occupied property. (Ord. 889, 6-24-2019)
Marquette Heights CHAPTER 11 § 3-11-14 establishes safety and security obligations for rental property owners. Under this rule, access to rental property keys must be limited to tenants, owners, and their agents, with temporary access permitted for vendors and contractors only for maintenance or repair purposes. If keys are lost during such work, the owner is required to replace the locks at their own cost, and owners must also cooperate with the City and its Police Department on ongoing safety or crime concerns at their properties.
Plain English — not legal advice.
Under Marquette Heights § 3-11-14, compliant property operators maintain strict control over who holds keys to their rental units, keeping distribution limited to tenants, themselves, and authorized agents. When vendors or contractors temporarily receive keys for maintenance or repair, operators track those keys and ensure their prompt return — and if a key goes missing, they arrange and pay for lock replacement without delay. Operators also maintain an open line of cooperation with the City and the Marquette Heights Police Department when recurring safety or crime issues arise at any of their rental units.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Marquette Heights § 3-11-14 gives tenants a meaningful security interest in their rental unit: owners are required to limit key access and must replace locks at their own expense if a key is lost during maintenance or repair work. Tenants who believe an owner has failed to meet these key-control or lock-replacement obligations may consider raising the violation with the City of Marquette Heights or its Police Department, which are named as cooperative partners in enforcing ongoing safety concerns under this provision. Tenant-rights organizations familiar with local rental registration requirements can help explain what documentation or steps are generally associated with reporting a concern under this section.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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