Naperville — Title 12 Human Rights and Fair Housing § 12-4-2
ADDITIONAL RENTAL REGULATIONS:
Operative Text
No owner or manager of property being made available for rent shall: 1. Refuse to let a person with a disability make a reasonable modification to their dwelling unit or common use areas at the sole expense of the person renting the property from the owner or manager, if the modification is necessary for that person to make the housing accessible. The owner or manager shall be required to permit the modification to be made only if the person making the modification agrees to restore the property to its original condition when that person vacates the property. 2. Refuse to make reasonable accommodations in rules, policies, practices, or services if the accommodations are necessary for the person with a disability to use the housing.
Naperville Title 12 Human Rights and Fair Housing § 12-4-2 establishes two related protections for people with disabilities in rental housing. First, it prohibits property owners and managers from blocking a tenant with a disability from making physical modifications to their unit or shared spaces when those changes are needed for accessibility — provided the tenant pays for the work and agrees to restore the property upon moving out. Second, it bars owners and managers from refusing to adjust their rules, policies, practices, or services when such adjustments are necessary for a person with a disability to use the housing.
Plain English — not legal advice.
Under Naperville § 12-4-2, compliant property owners and managers generally allow tenants with disabilities to make necessary physical modifications to their units or common areas at the tenant's expense, and they document any restoration agreement before work begins. They also review requests for changes to policies, rules, or services on a case-by-case basis to determine whether an accommodation is necessary for a person with a disability to use the housing. Maintaining clear written procedures for handling both types of requests helps demonstrate ongoing compliance with this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Naperville § 12-4-2 gives renters with disabilities the right to request physical modifications to their unit or common areas for accessibility purposes, as well as adjustments to a landlord's rules or policies that are necessary for them to use their housing. If a landlord refuses either type of request, that refusal may constitute a violation of this provision, and tenants can explore options such as filing a complaint with the Naperville Human Rights Commission or contacting a local tenant-rights or disability-rights organization for guidance. Keeping written records of any requests made and responses received can be useful when pursuing any available enforcement path under § 12-4-2.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 10, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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