Normal — Div. 25.19 Residential Tenant Notice § 25.19-1
GENERAL
Operative Text
Short Title. This division may be cited as the Tenant Notification Ordinance. Purpose. It is the purpose of this division and the policy of the Town, to protect and promote the public health, safety, and welfare of its citizens, to establish rights and obligations of the landlord and the tenant in the access of residential rental units in the Town. Scope. This division applies to, regulates, and determines rights, obligations, and remedies under rental agreements, wherever made, for residential rental units located in the Town. Unless created to avoid the application of this division, this division does not apply to any of the following:Residence at a public or private institution, if incidental to detention or the provision of medical, geriatric, counseling, religious, or similar service. Occupancy under a contract of sale of a rental unit, or the property of which it is a part, if the occupant is the purchaser or a person who succeeds to his or her interest. Occupancy in a structure operated for the benefit of a social or fraternal organization. Transient occupancy in a hotel, motel, bed and breakfast, tourist home, or tourist court. Occupancy at a property wholly owned by the state or federal government, or any subdivision thereof. These properties shall be governed by the state and federal laws and regulations applicable thereto. Applicability. This division applies to all rental agreements that are entered into or extended or renewed after this division takes effect. Definitions. As used in this division: “Emergency” means a situation wherein access to the rental unit is necessary to prevent damage or destruction to the rental unit, or other rental units, or the building, or to the fixtures, equipment, appliances, furniture, or other personal property contained therein, or in order to protect any person from injury. Nonpayment or delinquent payment of rent is not an emergency. “Landlord” means the lessor of any rental unit and any agent of that lessor. “Reasonable notice” means notice of the date of the entry, provided to a tenant by any or all of the following methods:Telephone call to the tenant. Voicemail or text message to a phone number provided by the tenant. Email to an email address provided by the tenant. Regular mail or courier service to the rental unit if the notice is delivered before the time limits for entry under this division. Physical posting upon the rental unit. Any other means that provides reasonable notice to the tenant. “Rental agreement” means all agreements, written or oral, and valid rules and regulations embodying the terms and conditions concerning the use and occupancy of a rental unit and premises. “Rental unit” means a room or suite of rooms used for human habitation and for which a lessor and a lessee have a Rental Agreement. “Tenant” means a lessee or occupant of a rental unit. HISTORY Adopted by Ord. 5960 on 11/6/2023
Normal's Tenant Notification Ordinance, established under Division 25.19 § 25.19-1, sets out the foundational framework governing landlord access to residential rental units within the Town. It defines key terms — including what constitutes an 'emergency,' 'reasonable notice,' and who qualifies as a landlord or tenant — and establishes that the ordinance applies to all rental agreements entered into, extended, or renewed after its effective date. Certain living arrangements, such as transient hotel stays, institutional residences, and government-owned properties, fall outside the ordinance's scope unless structured specifically to avoid its requirements.
Plain English — not legal advice.
Property owners and managers operating residential rentals in Normal should be aware that Division 25.19 § 25.19-1 establishes the definitional and applicability groundwork for the entire Tenant Notification Ordinance. Compliant operators generally familiarize themselves with the defined terms — particularly the distinction between an 'emergency' and routine access needs, noting that nonpayment of rent does not qualify as an emergency — and confirm whether their rental units fall within the ordinance's scope. Operators whose properties are covered by the ordinance ensure that all new, extended, or renewed rental agreements are administered in accordance with its requirements.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Tenants renting residential units in Normal are protected by the Tenant Notification Ordinance under Division 25.19 § 25.19-1, which establishes baseline rights and obligations around landlord access to rental units. The ordinance's definitions — including what counts as 'reasonable notice' and what qualifies as an 'emergency' — form the foundation for understanding those protections. Tenants who believe their rights under this ordinance have not been observed may wish to review the full division, consult a local tenant-rights organization, or contact the Town of Normal for guidance on available remedies.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 6, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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