Norridge — Ch. 22 Art. XII Rental Property Licensing Code § 22-604
Designation of agent; local emergency contact
Operative Text
A. As required by Village Code chapter 22 , section 22-603 no license or temporary license required by this article shall be issued or renewed for an applicant unless such applicant has first designated an agent for the receipt of service of complaints for violations of this article and for service of process pursuant thereto when the applicant is absent from the village. Such a designation shall be made, in writing, and shall accompany each application form. The information required shall include, but is not limited to: 1. Name of person so designated as the agent and if with a firm, partnership, corporation, limited liability company, or other legal entity the identifying information regarding such entity. 2. The physical address of the person designated as agent. 3. The phone number and e-mail address for the person designated as agent. 4. The address of all residential dwellings in the village which the agent is representing. B. Successor agent . In the event that, for any reason, a designated agent shall cease being the designated agent, the owner shall appoint a new successor agent immediately and notify the village of the new appointment within ten days and provide the information required by Village Code, chapter 22 , section 22-604 A to the village in writing. C. Twenty-four-hour emergency contact . Every applicant shall provide the name and identifying information of a person designated by the owner in the license application form who is available to arrive on the site of the residential rental dwelling unit 24 hours a day to respond in reasonable time to an emergency situation upon being notified to do so by the village and is authorized to consent to village inspections pursuant to this article when the owner or agent is unable to be present at the residential rental dwelling unit in the event of an emergency. No license shall be issued or renewed for an applicant unless such applicant has first designated a local emergency contact in accordance with this section.
Norridge Ch. 22 Art. XII § 22-604 establishes three related requirements for rental property license applicants in the village. First, every applicant must designate a written agent who can receive complaints and legal process on the owner's behalf when the owner is away. Second, if that agent is replaced for any reason, the owner must appoint a successor immediately and notify the village in writing within ten days. Third, every applicant must also identify a separate local emergency contact who is reachable and able to physically respond to the rental property at any hour and who is authorized to consent to village inspections when the owner or primary agent cannot be present.
Plain English — not legal advice.
Rental property owners and managers operating under Norridge Ch. 22 Art. XII § 22-604 generally maintain an up-to-date written agent designation—including the agent's name, physical address, phone number, email, and the addresses of all properties represented—submitted with each license application or renewal. When an agent relationship ends for any reason, compliant operators appoint a successor right away and deliver the updated information to the village within ten days. In addition, operators keep a designated local emergency contact on file who is genuinely reachable around the clock and authorized to consent to village inspections, since no license is issued or renewed without this designation in place.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Tenants in Norridge rental properties benefit from § 22-604 because it requires landlords to keep an accessible, identified agent on record who can receive complaints about code violations on the owner's behalf—meaning tenants have a designated point of contact even when the owner is absent from the village. The provision also requires a 24-hour local emergency contact authorized to respond to the property and consent to village inspections, which supports timely responses to urgent conditions. Tenants who believe a landlord is operating without a properly designated agent or emergency contact may raise that concern with the Village of Norridge directly or consult a tenant-rights organization familiar with local licensing requirements.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 6, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References In
Rules and statutes that cite this regulation