South Holland — Ch. 8.5 Housing § 8.5-127

(a) Beginning immediately upon the filing of a complaint and continuing through either its dismissal or the referral of the complaint to the housing practices review board, the administrator shall, to the extent feasible, engage in conciliation with respect to such complaint. The administrator may, at his own initiative, or shall, upon request of either a complainant or a respondent, remove himself as conciliator and request the president of the municipality to appoint a separate conciliator. The substitute conciliator shall be a member of the public relations commission or other resident of the municipality who has been trained in mediation techniques. In appointing a substitute conciliator, the president shall attempt to select a person whom both the complainant and respondent view as fair and impartial. The administrator or the substitute conciliator appointed by the president shall attempt by all accepted methods of conciliation and lawful persuasion to resolve the grievance delineated in the complaint.
(b) Nothing stated or occurring at a conciliation meeting shall be made public or used for any purpose under this article.
(c) An agreement arising out of such conciliation shall be treated as a settlement pursuant to section 8.5-130 of this article.
(d) A conciliation may provide for binding arbitration of the dispute arising from the complaint. Any such arbitration that results from a conciliation agreement may award any relief as provided for in this article.
(e) If, after making a finding of substantial evidence, the administrator or substitute conciliator determines that additional attempts at conciliation would not further the objectives of this article, or that the complaint cannot be resolved by conciliation, the administrator shall report and transfer the complaint and filings to the housing practices review board.