Urbana — Ch. 12.5 Landlord-Tenant Relationships § 12.5-21
Same—Disclosure
Operative Text
(a) Upon tenant's request, the landlord or any person authorized to enter into a rental agreement on the landlord's behalf shall disclose to the tenant in writing within seventy-two (72) hours of the request: (1) The name, street address and telephone number of the person authorized to manage the premises; (2) The name and street address of the owner of the premises or the person authorized to act on behalf of the owner for the purpose of service of process and for the purpose of receiving notices and demands; and (3) The number of unrelated adults who may lawfully dwell in the leased premises pursuant to the Urbana Zoning Ordinance. (b) A person who fails to comply with the disclosure requirements herein becomes an agent of each person who is a landlord for: (1) Service of process and receiving of notices and demands; and (2) Performing the obligations of the landlord under this article and under the rental agreement.
Under Urbana Ch. 12.5 § 12.5-21, when a tenant asks for certain information about their rental, the landlord or the landlord's authorized representative must respond in writing within 72 hours. The required disclosures include the property manager's contact details, the owner's name and address for legal service purposes, and the maximum number of unrelated adults permitted to occupy the unit under Urbana's Zoning Ordinance. If the required disclosures are not provided, the person who failed to comply automatically becomes the landlord's legal agent for receiving legal notices and for carrying out the landlord's obligations under the rental agreement and local law.
Plain English — not legal advice.
Operators subject to Urbana Ch. 12.5 § 12.5-21 generally maintain up-to-date written records of the property manager's name, street address, and phone number, as well as the owner's or authorized agent's name and address for service of process. Compliant operators respond to tenant disclosure requests within the 72-hour window and include the occupancy limit for unrelated adults as defined by the Urbana Zoning Ordinance. Failing to respond on time carries a significant legal consequence: the non-complying person becomes an agent of the landlord by operation of law, which can affect how legal notices and demands are handled.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under Urbana Ch. 12.5 § 12.5-21, tenants have the right to request written disclosure of the property manager's contact information, the owner's address for legal purposes, and the lawful occupancy limit for unrelated adults — and to receive that information within 72 hours. If a landlord or their representative does not comply, that person becomes the landlord's legal agent, which can be relevant when serving legal notices or asserting rights under the rental agreement. Tenants who believe this provision has not been followed may consider contacting a local tenant-rights organization or consulting the City of Urbana for guidance on available enforcement paths.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 6, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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