Waukegan — Ch. 6 Art. V Housing § 6-177
Supervision of non-owner-occupied rental units
Operative Text
(a) The owners of all non-owner-occupied rental units in the city shall provide the name, address and telephone number of a person responsible for 24-hour custodial care and repairs, which shall be set out on the form available from the city building department. This information shall be provided both to the tenant and the city building department, which shall keep such information on file. The same information shall also be posted on the inside of the front door in each rental unit. The owner shall be responsible to see that all information on file is current and correct. Failure to provide such information to the city building department shall result in the building not being approved for occupancy until such time as the required information is provided. (b) Penalty. The general penalty clause of the City Code of the City of Waukegan, found in Ordinance 92-0-105, section 4 , (the adopting ordinance for the Omnibus City Code, passed September 21, 1992) shall apply to this section and in addition any person convicted of a violation of this section may be subject to imprisonment for not more than six months for each offense, but must serve a minimum of one day.
Section 6-177 of Waukegan's Housing Code requires that owners of non-owner-occupied rental units designate a responsible contact person available around the clock for custodial care and repairs. That contact's name, address, and phone number must be shared with both the tenant and the city building department, and also posted inside the front door of each rental unit. Owners must keep this information current, and failure to file it with the building department can block occupancy approval for the property. Violations carry penalties under the city's general penalty clause and can result in up to six months of imprisonment per offense, with a mandatory minimum of one day.
Plain English — not legal advice.
Under § 6-177, compliant rental property owners obtain the designated contact form from the Waukegan city building department, complete it with accurate 24-hour custodial and repair contact information, and submit it before seeking occupancy approval. That same information is delivered directly to each tenant and posted visibly on the inside of the front door in every rental unit. Operators routinely review and update the filed information whenever the responsible contact changes, since the ordinance places the burden of keeping records current and correct squarely on the owner.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 6-177 gives tenants the right to receive written contact information for a person responsible for around-the-clock custodial care and repairs at their rental unit, and to have that information posted on the inside of the front door. If this information has not been provided or posted, tenants can report the gap to the Waukegan city building department, which is required to keep these records on file and can withhold occupancy approval from non-compliant buildings. Tenant-rights organizations familiar with Waukegan's municipal code can help residents understand what options are available when a landlord has not met the requirements of § 6-177.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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