Amherst, Mass., Gen. Bylaws ch. 3.50 (June 2026) § M
Violations, Enforcement, and Penalties
Operative Text
(1) Violations.
a. Failure to comply with any requirement of this Bylaw shall constitute a violation
subject to monetary and non-monetary penalties set forth in Section M.2. below.
b. Every day in which a violation continues shall be considered to be a separate
offense.
c. If more than one violation has occurred, each shall be considered a separate
offense.
(2) Penalties.
a. Monetary Penalties. Monetary penalties may be imposed as listed above. Upon timely
correction of violations in response to a Notice of Violation, the Principal Code
Official may reduce or eliminate the accrued monetary penalties. If repairs are not
made within the designated time limit in the Notice of Violation, the monetary
penalty may be retroactively applied to the date that the Residential Rental Property
Owner or their agent received the Notice of Violation.
b. Notice of Violation and Order to Remedy. A Notice of Violation and Order to
Remedy may be issued, which shall indicate the Property subject to the provisions of
this Bylaw and what provision(s) have been violated and specify a time period within
which to correct the violation. The Notice of Violation and Order to Remedy shall be
mailed to the Owner and shall be available for public access and viewing. Violations
may be cited pursuant to the applicable Commonwealth or local code or regulation.
1. Follow up Inspection. A follow up inspection shall be conducted upon the
expiration of the time specified to correct the violation. The follow up inspection
may reveal additional violations for which enforcement action may be taken.
c. Suspension or Revocation of Residential Rental Permit.
1. Outstanding Violations. The Principal Code Official may revoke or suspend a
Residential Rental Permit when an Order to Remedy has not been complied with
repeatedly or when more than three (3) Notices of Violation and Orders to
Remedy have been issued for the Residential Rental Property within the three (3)
years immediately preceding the most recent Notice of Violation and Order to
Remedy.
2. Immediate Suspension. In those instances where a Residential Rental Property has
been condemned or deemed an unsafe structure pursuant to health, building, and
fire regulations, the Residential Rental Permit shall be immediately suspended
and shall remain suspended until the Property is found to be habitable and in
compliance by the appropriate Code Enforcement Officer.
3. Effect of suspension or revocation. While under suspension or revocation, the
Dwelling Unit or Property subject to suspension or revocation, whichever is most
appropriate as determined by the Principal Code Official, shall be secured and
vacated. If a Residential Rental Property Permit has been denied, the Owner may
not rent the Property to any Person.
e. Requirement to Appoint a Person-In-Charge. In cases where the Person-In-Charge
operating for one or multiple Owners is responsible for multiple offenses on behalf of
one or multiple Owners or the Property has been cited for multiple violations in the
course of one Permit year, the Principal Code Official shall have the discretion to
require Property Owners to appoint a new and/or change the Person-In-Charge to a
Person-In-Charge that is established as a professional property manager in the Town.
f. Court Relief. If a violator fails to comply with a Notice of Violation, Order to
Remedy, or other Enforcement Order, the Principal Code Official may seek a court
order to remedy the violation.
3. Suspension and Revocation Procedures.
a. Notification. The Town shall notify the Property Owner and Person-In-Charge of a
suspension by written notice sent by a method that provides proof of delivery or
delivered and posted on the structure in Person. The notice shall advise the Property
Owner of the Property address, the effective dates of the suspension, the reason for
the suspension, the effect of the suspension on the Property, penalties that can be
imposed for violation of the suspension, and appeal rights and procedures.
b. Effective Date. The effective date of a suspension shall commence on the first day
following expiration of the lease or leases in force provided such lease or leases are
not for more than a 1-year period. When there is no lease in force or when the lease or
leases are for periods greater than one year, suspension shall commence upon the first
day following the annual permit renewal date.
c. Length of Suspension. The initial length of a suspension may be for up to 6 months.
The length of any subsequent suspension occurring within 5 years following the
effective date of the first suspension may be up to 12 months. The Principal Code
Official is authorized to determine the length of the suspension.
d. The suspension of a Residential Rental Permit shall be imposed to affect only those
Dwelling Units which are the subject of the violation(s) and enforcement action(s).
e. Defense. When tenants are culpable for violations resulting in a suspension notice, the
Property Owner may request a stay of suspension proceedings by providing written
evidence of the initiation of eviction proceedings against culpable tenants. If tenants
are evicted, the Property Owner may request termination of the suspension
proceedings. If suspension has been stayed, but the tenants are not evicted,
suspension proceedings can be reinstated by the municipality.
f. Consent agreement and stay of suspension. The Principal Code Official is empowered
during the course of an administrative inquiry on suspension of a Residential Rental
Permit to enter into a consent agreement with the Owner. The consent agreement may
set forth steps and conditions designed to bring the Property into and remain in
compliance with Town Bylaws. In conjunction with the consent agreement, the
Principal Code Official may stay the effective date of the suspension to afford the
Owner an opportunity to complete the steps as set forth in the agreement and to
comply with any further conditions outlined in the agreement. If during the stay, a
violation of the consent agreement occurs, the stay shall be immediately lifted and the
suspension reinstated. As part of the consent agreement, the Principal Code Official is
authorized to require that additional penalties be included in the agreement for failure
to comply with the terms of the agreement.
4. Appeals.
a. A decision by the Principal Code Official to suspend, revoke, or deny the issuance of
a Residential Rental Permit may be challenged by the Property Owner by filing an
appeal to the Board of License Commissioners. All appeals shall be filed within 14
days of the decision and shall be heard within 30 days of filing. All appeals shall be
heard at a duly noticed public hearing and any party filing an appeal shall have the
right to be represented by counsel. Additional regulations governing appeals may be
adopted.
b. Following the conclusion of the appeal, the Board of License Commissioners is
empowered to take any of the following actions:
1. Sustain the suspension, revocation, or denial of Permit.
2. Overturn the suspension, revocation, or denial of Permit upon a finding that
proper procedure was not followed or that the available evidence does not support
suspension, revocation, or denial of Permit.
3. Stay or terminate the suspension, revocation, or denial of Permit pursuant to this
Bylaw.
4. Enter into a consent agreement with the Owner and stay the effective dates of the
suspension, revocation, or denial of Permit pursuant to this Bylaw.
c. Effect of appeal. Except for an appeal from an emergency rental unit permit
suspension order, appeals to the Board of License Commissioners shall operate to
stay any order or action until a decision is reached. A stay shall not relieve an Owner
of any obligation to correct any violations; to schedule any licensing inspection or re-
inspection; to cooperate with the Principal Code Official to facilitate any complaint
investigation; to pay any permitting, inspection, or re-inspection fees; or to pay any
fines issued pursuant to this Bylaw.
d. A decision of the Board of License Commissioners shall be final. Further relief of a
decision by the Board of License Commissioners made under this Bylaw shall be
reviewable in a court of competent jurisdiction.
e. The Town may charge an administrative fee to recover the costs of conducting the
administrative appeal.
f. Consent agreement and stay of suspension. The Board of License Commissioners is
empowered during the course of an administrative appeal on suspension of a
Residential Rental Permit to enter into a consent agreement with the Owner. The
consent agreement may set forth steps and conditions designed to bring the Property
into and remain in compliance with Town Bylaws. In conjunction with the consent
agreement, the Board of License Commissioners may stay the effective date of the
suspension to afford the Owner an opportunity to complete the steps as set forth in the
agreement and to comply with any further conditions outlined in the agreement. IfAmherst, Mass., General Bylaws ch. 3.50 establishes a layered enforcement framework for residential rental properties: each day a violation continues and each separate violation both count as independent offenses, meaning monetary penalties can accumulate quickly. The Principal Code Official may issue Notices of Violation with deadlines for correction, and timely compliance can reduce or eliminate accrued fines. For persistent or serious noncompliance, the bylaw authorizes suspension or revocation of a Residential Rental Permit, which requires the affected units to be vacated and secured, and decisions may be appealed to the Board of License Commissioners within 14 days.
Plain English — not legal advice.
Under Amherst, Mass., General Bylaws ch. 3.50, compliant operators generally respond promptly to any Notice of Violation and Order to Remedy, completing required repairs within the specified deadline, since timely correction gives the Principal Code Official discretion to reduce or waive accrued monetary penalties. Operators also maintain accurate records of inspections, correspondence, and repair timelines, because retroactive penalties can be applied back to the date the notice was received if corrections are not made on time. When a permit suspension is threatened, the bylaw provides pathways such as consent agreements and, where tenants are responsible for violations, the option to request a stay by initiating eviction proceedings; appeals to the Board of License Commissioners must be filed within 14 days of any adverse decision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Amherst, Mass., General Bylaws ch. 3.50 creates enforceable obligations for residential rental property owners, and tenants may benefit from knowing that Notices of Violation and Orders to Remedy are made available for public access and viewing. If a property is condemned or deemed unsafe, the bylaw requires immediate suspension of the Residential Rental Permit and mandates that units be vacated and secured until the property is found habitable, which is a protection tied directly to habitability standards. Tenants who believe their property is out of compliance may consult a local tenant-rights organization or contact the relevant code enforcement office to understand how complaint investigations are initiated under this bylaw.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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