Boston Municipal Code ch. 10-11 § 10-11.4
Required Notice
Operative Text
(A) When a landlord or foreclosing owner serves the tenant or former homeowners any notice to quit or notice of lease nonrenewal or expiration, such landlord or foreclosing owner shall, at the same time, also serve a copy of said notice to quit or notice of lease nonrenewal or expiration on the city’s Office of Housing Stability using the city’s electronic landlord portal. All notice to quit or notice of lease nonrenewal or expiration to tenant or former homeowners shall also include a notice of basic housing rights and resources, containing a list of organizations available to assist tenants and/or former homeowners with their contact information on a form or forms prepared by the city’s Office of Housing Stability, which shall be attached thereto. Where a landlord or foreclosing owner is exercising a right of lease nonrenewal or expiration, the owner shall give such written notice prepared by the city’s Office of Housing Stability to the tenant at least 30 days prior to commencing any summary process action against the tenant or former homeowner. Such notice to tenants shall be provided in-hand, or by certified mail and electronic mail. (B) Notwithstanding M.G.L. Chapter 4, Section 7, Clause 26(c) and the privacy rights therein, a tenant may allow the city to disclose the tenant’s information to a public advocacy organization.
Boston Municipal Code ch. 10-11 § 10-11.4 establishes that whenever a landlord or foreclosing owner issues a notice to quit, lease nonrenewal, or lease expiration, a copy of that notice must simultaneously be filed with the city's Office of Housing Stability through an electronic portal. Every such notice must also include a city-prepared attachment listing organizations that can assist tenants or former homeowners, along with their contact information. In cases of lease nonrenewal or expiration, this written notice must be delivered at least 30 days before any summary process (eviction) action is initiated, and must reach the tenant in person, by certified mail, or by electronic mail. Separately, tenants have the option to permit the city to share their information with public advocacy organizations.
Plain English — not legal advice.
Under Boston Municipal Code ch. 10-11 § 10-11.4, compliant operators file every notice to quit, lease nonrenewal, or lease expiration with the city's Office of Housing Stability through the electronic landlord portal at the same time the notice is served on the tenant or former homeowner. They attach the city's official notice of basic housing rights and resources form to every such notice before delivery. When exercising a lease nonrenewal or expiration, operators ensure the written notice is delivered at least 30 days before initiating any summary process action, and they use one of the approved delivery methods — in-hand delivery, certified mail, or electronic mail — to document proper service.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Boston Municipal Code ch. 10-11 § 10-11.4 gives tenants and former homeowners the right to receive a city-prepared list of housing assistance organizations attached to any notice to quit, lease nonrenewal, or lease expiration they are served. If a landlord or foreclosing owner is pursuing a lease nonrenewal or expiration, the provision requires that written notice arrive at least 30 days before any eviction proceeding begins, through in-hand delivery, certified mail, or electronic mail. Tenants who believe these notice requirements were not followed may raise that as a potential issue in a summary process proceeding, file a concern with the city's Office of Housing Stability, or reach out to a tenant-rights organization for general information about their options under this provision.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 13, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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