Fairhaven, Mass., Code of Bylaws ch 190 § 190-5
Contact information of owner, operator and/or operator's agent (Fairhaven Short-Term Rentals)
Operative Text
A. An owner of a short-term rental shall provide the Fairhaven Building Department with his/her current residential address and telephone number upon application for a registration as well as a full and complete list of persons (as defined above) who have a direct or indirect interest in any property for which a short-term rental registration in the Town of Fairhaven has been issued or for which a short-term rental registration application is pending. B. If the owner is a corporation, the name, address, and telephone number of the president and legal representative of the corporation shall be provided. If the owner is a realty trust or partnership, the name, address, and telephone number of the managing trustee or partner shall be provided. C. The name and contact information of the operator must be provided, along with the name and contact information of an operator's agent, if different from the operator, who is able to respond in person to any issues or emergencies that arise during occupancy within one hour of contact by the Fairhaven Building Commissioner to complaints regarding the condition or operation of the short-term rental. Contact information must include a telephone number that is available 24 hours per day, seven days a week to short-term rental occupants and the above-stated public safety agencies. This contact information shall be included in the application for a short-term rental registration and shall be posted conspicuously within the rental unit.
Fairhaven, Mass., Code of Bylaws CH. 190 § 190-5 requires that anyone registering a short-term rental in Fairhaven submit detailed contact information for the property owner, any persons with an interest in the property, and the operator or operator's agent to the Fairhaven Building Department. If the owner is a corporation, trust, or partnership, the rule specifies which representative's information must be provided. An operator or their designated agent must be reachable around the clock and capable of responding in person within one hour of contact by the Building Commissioner, and this contact information must also be posted visibly inside the rental unit.
Plain English — not legal advice.
Operators registering a short-term rental under Fairhaven, Mass., Code of Bylaws CH. 190 § 190-5 generally ensure that all required contact details — including those of every person with a direct or indirect ownership interest — are submitted to the Fairhaven Building Department as part of the registration application. Compliant operators designate an agent who can physically respond to emergencies or complaints within one hour of being contacted by the Building Commissioner, and who maintains a phone line available 24 hours a day, seven days a week. That contact information is also posted conspicuously inside the rental unit so occupants can reach the responsible party at any time.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under Fairhaven, Mass., Code of Bylaws CH. 190 § 190-5, tenants staying in a short-term rental are entitled to have the operator's or agent's contact information posted visibly within the unit, including a phone number available around the clock. If that information is missing or an operator fails to respond to emergencies in a timely manner, occupants may contact the Fairhaven Building Department or Building Commissioner to report the issue. Tenant-rights organizations or local housing authorities can help occupants understand what options are available when a registered operator is unresponsive or out of compliance.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References Out
No outbound references recorded yet for this provision.
References In
No inbound references recorded yet for this provision.