Mattapoisett, Mass., Bd. of Health Reg. 19:00 (2021) § 19:05
Guest Registration
Operative Text
Every person who owns, manages, or operates a hotel or motel shall maintain an up-to-date guest register containing each guest’s name, permanent residence address, date of registration, date of check in & check out, and telephone number. Said information should be verified by viewing a photo ID of each guests. The date of check out shall be logged at the time of registration. Verifiable business travel may be exempt from the occupancy time frames in Section 6 &7. Such register shall be made available for inspection to the Board of Health, its agent, or a police officer immediately upon request.
Section 19:05 of the Mattapoisett Board of Health Hotel and Motel Regulations requires that every hotel and motel maintain a current guest register capturing each guest's name, permanent home address, phone number, registration date, and both check-in and check-out dates. The check-out date must be recorded at the time of registration, not at departure. Photo ID verification is expected for each guest, and the register must be produced immediately upon request by the Board of Health, its agents, or a police officer. Guests engaged in verifiable business travel may qualify for an exemption from the occupancy time limits set out in Sections 6 and 7.
Plain English — not legal advice.
Operators subject to § 19:05 of the Mattapoisett Board of Health Hotel and Motel Regulations generally keep a continuously updated guest register that captures all required fields—name, permanent address, phone number, registration date, and projected check-out date—at the moment of check-in. Compliant operators also view and record a photo ID for each guest as a verification step. Because the register must be produced immediately upon request by the Board of Health or a police officer, keeping it readily accessible at the front desk or equivalent location is a standard operational practice. For guests on verifiable business travel, operators typically document the business purpose in order to support any claim of exemption from the occupancy time frames in Sections 6 and 7.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under § 19:05 of the Mattapoisett Board of Health Hotel and Motel Regulations, guests have an interest in knowing that the property is required to maintain accurate registration records, including their check-out date logged at the time of check-in. If you believe a hotel or motel is not complying with these registration requirements, you may contact the Mattapoisett Board of Health to raise a concern or request an inspection. Guests whose stays are connected to verifiable business travel may have grounds to seek an exemption from the occupancy limits referenced in Sections 6 and 7, and a tenant-rights organization or housing attorney can help clarify how that exemption applies in a given context.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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