Natick, Mass., Bd. of Health Reg. ch. XI (2002) § 8
RESPONSIBILITIES OF OWNERS AND OCCUPANTS
Operative Text
8.1 No owner, or occupant shall cause any service, facility,
equipment or utility which is required under these minimum
standards to be removed from or shut off from or discontinued
from any occupied dwelling let or occupied by him, except for
such temporary interruption as may be necessary while actual
repairs or alterations are in process or during temporary
emergencies when discontinuance of service is approved by
the Board of Heath. In the event that any service or utilty
which the owner has agreed to supply is discontinued the
owner shall take immediate steps to cause the restoration of
such service or utility.
8.2 The owner of a dwelling located in an area found by the Board
of Health to be infested by rats, insects or other vermin shall
carry out such rat stoppage, vermin proofing or other means of
preventing or remedying such infestations of said dwelling as
may be required by the Board of Health.
8.3 No owner shall occupy or let to an occupant any vacant
dwelling unit or lodging unit unless it is clean and sanitary.
8.4 Every owner of a dwelling containing two or more dwelling or
lodging units shall be responsible for maintaining in a clean
and sanitary condition the shared or public areas of the
dwellings and premises thereof.
8.5 Every occupant of a dwelling shall keep in a clean and sanitary
condition the part of the dwelling which he occupies and
controls.
8.6 Every occupant of a dwelling unit shall dispose of all his
rubbish in a clean and sanitary manner by placing it in the
rubbish containers required by Subsection 4.2 of Section 4 of
these minimum standards.
8.7 Every occupant of a dwelling unit shall dispose of all his
garbage and any other organic waste which might provide food
for rodents, by placing it in the garbage disposal facilities or
garbage storage receptacles required by Sub-section 4.l of
Section 4, of these minimum standards.
8.8 It shall be the responsibility of an occupant of a dwelling unit
to furnish such garbage and rubbish storage receptacles as are
necessary within the dwelling unit. In dwellings containing no
more than two dwelling units, it shall be the responsibility of
the occupant of a dwelling unit to furnish such additional
storage receptacles outside of the dwelling unit as are needed
for the storage of garbage and rubbish until removal from the
premises. In dwellings containing three or more dwelling
units, it shall be the responsibility of the owner to furnish such
receptacles outside of the dwelling units as are needed for the
storage of garbage and rubbish until removal from the
premises.
8.9 Every occupant of dwelling containing a single dwelling unit
shall be responsible for the extermination of any insects,
rodents or other pests therein or on the premises; and every
occupant of a dwelling unit in a dwelling containing more than
one dwelling unit shall be responsible for such extermination
whenever his dwelling unit is the only one infested.
Notwithstanding the foregoing provisions of this Subsection,
whenever infestation is caused by the failure of the owner to
maintain a dwelling in a rat-proof or reasonably insect-proof
condition, extermination shall be the responsibility of the
owner. Whenever infestation exist in two or more of the
dwelling units in any dwelling, or in the shared or public parts
of any dwelling containing two or more dwelling units,
extermination thereof shall be the responsibility of the owner.
8.10 Every occupant of a dwelling unit shall keep all plumbing
fixtures there in in a clean and sanitary condition and shall be
responsible for the exercise of reasonable care in the proper
use and operation thereof.
Stuart C. Peterson
Joseph P. Foley
John S. Wheeler, M.D.Section 8 of Natick's Board of Health Regulation Ch. XI establishes a shared framework of cleanliness, maintenance, and service-continuity obligations for both owners and occupants of dwellings. Owners are generally prohibited from cutting off required services or utilities except during actual repairs or Board-approved emergencies, and must keep shared areas sanitary, address vermin infestations in affected areas, and ensure vacant units are clean before re-occupancy. Occupants, in turn, are responsible for keeping their own spaces sanitary, disposing of rubbish and garbage properly, maintaining plumbing fixtures with reasonable care, and handling pest extermination within their unit under certain conditions—though responsibility shifts to the owner when infestation spreads across multiple units or stems from structural deficiencies.
Plain English — not legal advice.
Under § 8 of Natick Board of Health Reg. Ch. XI, compliant property owners generally maintain continuous provision of required services and utilities, restoring any discontinued service immediately if it was part of their agreement with occupants. Owners of multi-unit buildings keep shared and public areas clean and sanitary, supply exterior garbage and rubbish receptacles for buildings with three or more units, and take responsibility for extermination when infestation affects multiple units or results from the building's failure to be rat-proof or reasonably insect-proof. When the Board of Health identifies rat or vermin infestation in the area, owners carry out whatever rat-stoppage or vermin-proofing measures the Board requires, and vacant units are cleaned and made sanitary before any new occupancy begins.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 8 of Natick Board of Health Reg. Ch. XI outlines occupant responsibilities alongside important protections: tenants are expected to keep their own dwelling space and plumbing fixtures clean and sanitary, dispose of rubbish and garbage in the containers specified under Subsections 4.1 and 4.2, and handle pest extermination within their individual unit when theirs is the only one affected. However, when an infestation spreads to two or more units, exists in shared areas, or is caused by the owner's failure to maintain a rat-proof or insect-proof structure, the regulation places extermination responsibility squarely on the owner. Tenants who believe an owner is improperly discontinuing services or failing to meet these obligations may consider filing a complaint with the Natick Board of Health or reaching out to a local tenant-rights organization for guidance on available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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