Westwood, Mass., Code of Bylaws ch 310 § 310-2
Responsibilities of licensee (Westwood Lodging Facilities)
Operative Text
The licensee shall be responsible for the proper supervision, operation and maintenance of the lodging facility in accordance with the requirements of this bylaw and all other pertinent state laws, regulations and other Town bylaws. The appointment of an agent shall in no way relieve the licensee from responsibility for full compliance with all of the foregoing laws and regulations.
Under Westwood, Mass., Code of Bylaws CH. 310 § 310-2, the holder of a lodging facility license bears direct, non-delegable responsibility for ensuring the facility is properly supervised, operated, and maintained in compliance with the town bylaw, applicable state laws and regulations, and all other relevant Town bylaws. Designating a property manager or other agent does not transfer or reduce that legal responsibility — the licensee remains fully accountable regardless of any such arrangement. The rule establishes that compliance obligations rest with the licensed individual or entity, not with whoever may be acting on their behalf.
Plain English — not legal advice.
Operators of lodging facilities in Westwood should understand that CH. 310 § 310-2 places the full compliance burden squarely on the licensee, even when day-to-day management is delegated to an on-site manager or third-party agent. Compliant operators typically maintain direct oversight of their agents' activities, conduct regular reviews of facility conditions, and ensure that all state and local requirements are being met at the property level. Retaining documentation of supervisory practices and agent instructions can help demonstrate that the licensee is actively fulfilling the obligations this section imposes.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
CH. 310 § 310-2 establishes that the licensed operator of a lodging facility in Westwood is personally responsible for how the facility is run — tenants or lodgers cannot be told that a complaint must go to an agent or manager rather than the licensee. If conditions at a lodging facility appear to fall short of state or local standards, residents may consider contacting the Town of Westwood's relevant licensing or health authority to raise concerns directly against the licensee. Tenant-rights organizations familiar with Massachusetts lodging and housing law can help residents understand what remedies or complaint processes may be available under this and related provisions.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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