Westwood, Mass., Code of Bylaws ch 330 § 330-12

Operational Requirements (Westwood Short-Term Rental)

In Force
Verified 11/11/2026 · Next check 12/11/2026
WestwoodRegistration & Permitting

Operative Text

Westwood, Mass., Code of Bylaws ch 330 § 330-12
The following operational requirements shall apply to all STR Units: A. No person shall operate a STR without a current STR Certificate of Registration pertaining to the STR Unit. B. STRs shall comply with all applicable federal, state, and local laws, regulations and codes. C. A STR Operator may rent their STR Unit for no more than thirty (30) days during the period of validity for the Certificate of Registration issued therefor. D. A STR must be operated consistent with the terms set forth on the STR Certificate of Registration and with applicable law, including, but not limited to, with regard to the specified rooms to be used as sleeping accommodations, the maximum occupancy of each room, the maximum occupancy of the unit as a whole, and any other stated conditions. E. The following items shall be prominently displayed within each STR Unit: (1) A diagram, size 8" x 11" or larger, indicating the location of all fire extinguishers, gas shut-off valves, fire exits and fire alarms inside the STR Unit, as well as in the building where the STR Unit is located. Said diagram shall include one or more evacuation routes highlighted in red. Said diagram shall be posted i) in each bedroom within the STR Unit, ii) on all egress doors from the STR Unit, and iii) in all common areas accessible to the STR Unit; (2) A conspicuously placed binder containing the following information: (a) Local contact information for the STR Operator and at least one additional contact person who shall be reachable 24 hours a day in the absence of the Operator, including each person's name, address, email address, and active cell phone numbers. (b) Instructions for disposal of trash and recycling pursuant to any applicable requirements established by the Town and/or by the STR Operator or homeowners association. (c) Instructions for occupant and guest parking in designated areas, and documentation of any Town of Westwood parking regulations, including winter restrictions on overnight parking, which restrict parking in the vicinity of the STR. (d) A copy of a valid STR Certificate of Registration for the STR Unit. (3) Any other items specified in conditions of the STR Certificate of Registration. F. All public advertisements for a STR, whether in print or online, shall include a reference to the STR Certificate of Registration number associated with the STR Unit and the name of the STR Operator. G. The STR Operator must produce, and maintain for a period of three (3) years, accurate and complete records of the STR operation, including date(s) of rental, rental rates, and names and contact information for renters, including home addresses, email addresses, and cell phone numbers. The STR Operator shall provide copies of said records to the Town Planner upon request, consistent with applicable federal, state and local law. H. The STR Operator shall notify the Town Planner of any change in the STR Operator's Primary Residence within two (2) weeks of said change. I. No STR Unit shall be rented for a duration of less than two (2) consecutive nights. J. No commercial activity of any kind shall be permitted in a STR Unit. K. The STR Operator shall fully cooperate and comply with lawful requests for information made by the Select Board or its agents, including without limitation, requests made by the Town Planner or staff of the Building Division, Health Division, Fire Department, Police Department, and/or Public Works Department. Such requests may include requests for information to verify certification(s) submitted to the Town Planner in connection with a STR Certificate of Registration.
Source: Legislative text reproduced verbatim
Plain English

Westwood, Mass., Code of Bylaws CH. 330 § 330-12 establishes a comprehensive set of operational rules for all short-term rental (STR) units in Westwood. Operators must hold a valid Certificate of Registration, cap rentals at 30 days per certificate period, and meet minimum stays of two consecutive nights. The provision also mandates specific safety postings, a guest information binder, recordkeeping for three years, and inclusion of the registration number in all advertisements.

Written by anthropic/claude-sonnet-4.6 · Reviewed on November 11, 2026

Plain English — not legal advice.

For Property Managers

Under CH. 330 § 330-12, compliant STR operators keep a current Certificate of Registration on file and ensure it is displayed within the unit alongside an 8"×11" safety diagram posted in each bedroom, on egress doors, and in common areas. Operators maintain a guest-facing binder with 24-hour contact information, parking rules, and trash instructions, and they retain rental records—including guest names, addresses, and contact details—for three years. All public listings must reference the Certificate number and operator name, and any change in primary residence must be reported to the Town Planner within two weeks.

General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.

For Tenants

CH. 330 § 330-12 gives STR guests the right to expect a properly registered unit with safety diagrams, a 24-hour operator contact, and clear parking and trash instructions displayed inside. If these materials are absent or the unit appears to lack a valid Certificate of Registration, guests and neighbors can raise concerns with the Town Planner or the Building, Health, Fire, or Police Divisions, which are authorized to request compliance information. Tenant-rights organizations or a housing attorney can help clarify what remedies may be available under this provision.

General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.

Generated November 11, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.

Effective Timeline

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References Out

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References In

Rules and statutes that cite this regulation

MA Muni § 330-8
MA Muni § 330-8
MA Muni § 330-11
MA Muni § 330-9
MA Muni § 330-6
MA Muni § 330-12

Related Rules

§ 244.1045
License required
§ 7-253
Requirements for the operation of short-term rentals
§ 7-254
Registration

Source Information

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