Worcester, Mass., Ord. ch. 9 §§18–19 § 9-18
Rental Property Registration Program
Operative Text
(a) A Rental Property Registration Program is hereby established to promote public health and safety; to maintain an inventory of the City’s rented buildings and lots; and to provide first responders with as much information as possible about buildings and lots when responding to emergencies. (b) Definitions: As used in this section, the following terms are defined: dwelling – A building and its attendant premises designed and used in whole or in part for human habitation. lot– A single and contiguous parcel of land, whether improved or unimproved. (c) The following types of real property that are rented or leased to others shall be registered with the Department of Inspectional Services’ Rental Property Registration Program: (1) Single family dwellings that are not occupied by the owner(s); (2) All other rental dwellings, including two-family, three-family, and multi-family dwellings; (3) Commercial, retail, office or industrial rented space or units; (4) Lots that are rented for commercial purposes. (d) Exemptions. (1) Two-family and three-family dwellings in which the owner(s) reside in one of the units shall be exempt from the requirements of this § 18; and (2) Newly developed dwellings listed in subsection (c) (1) and (2) receiving occupancy permits on or after September 29, 2022, shall be exempt from the requirement to register said dwellings for a period of five (5) years from the date of the occupancy permit. Provided, however, that upon change of ownership at any time during the five-year period, the new owner must register the dwellings within thirty (30) days of taking ownership. (e) A comprehensive list of rental properties that are exempted from this list by other laws, rules or regulations shall be maintained and kept on file in the offices of the Inspectional Services Department and featured on the Department’s web page. (f) Fees for Rental Property Registration shall be as follows: (1) First-time or new registration for dwellings, commercial, retail, office: $15.00 per unit. (2) Annual renewal for dwellings, commercial, retail, office: $5.00 per unit. (3) First-time or new registration for a lot: $25.00. (4) Annual renewal for a lot: $15.00. (5) For all registrations and fees completed online, a 10% discount will be given. (6) A new registration form and fee will be required upon change in ownership. (g) Owners or their agents shall supply all information required on the Rental Property Registration Form. The form will be available on the City of Worcester website or at the Inspectional Services Department. (h) If a Rental Property is owned by anyone other than an individual person or persons, such as a corporate entity, financial institution, association, religious organization, trust, or other such entity, the registrant must provide the name, address and telephone number of the primary contact person for the Rental Property. (i) When an owner or primary contact person resides more than 60 miles away from the Rental Property, the owner or primary contact person must appoint a representative who lives less than 60 miles away from the Rental Property to make decisions or rectify emergencies in a timely manner. All required information regarding the representative must be provided on the Rental Property Registration Form. (j) Enforcement – Failure to comply with any provisions of this section will result in a fine equal to double the applicable registration or renewal fee for each month of noncompliance. This section may be enforced by civil process, criminal process or non- criminal process, including injunctive relief.
Worcester Rev. Ordinances ch. 9 § 9-18 establishes a Rental Property Registration Program requiring most rented residential and commercial properties in Worcester to be registered with the Department of Inspectional Services. The program is designed to support public health and safety, maintain a city-wide inventory of rental properties, and give first responders useful information during emergencies. Owner-occupied two- and three-family dwellings are exempt, as are newly permitted dwellings for up to five years, subject to conditions around ownership changes.
Plain English — not legal advice.
Under Worcester Rev. Ordinances ch. 9 § 9-18, compliant rental property owners register covered properties with the Department of Inspectional Services, pay the applicable first-time or annual renewal fees (with a 10% discount for online registration), and keep registration current upon any change of ownership. Owners or entities located more than 60 miles from the rental property designate a local representative who lives within 60 miles and can respond to emergencies or decisions in a timely manner. Failure to comply triggers a fine equal to double the applicable registration or renewal fee for each month of noncompliance, enforceable through civil, criminal, or non-criminal process including injunctive relief.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Worcester Rev. Ordinances ch. 9 § 9-18 requires landlords to register most rental properties with the city's Department of Inspectional Services, which means tenants can check whether their building appears in the city's rental property inventory. If a landlord has not complied with the registration requirements of § 9-18, that noncompliance may be relevant information when raising concerns with the Inspectional Services Department or other local authorities. Tenants who have questions about their building's registration status or related rights may wish to consult a tenant-rights organization or review the Department's publicly maintained records and website.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 14, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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