New Brighton, Minn., Code of Ordinances ch. 18, art. III § 18-315
Provisional license; licensed multiple dwellings (three plus units)
Operative Text
(a) Transition required. Licensed multiple dwellings that have generated an average of over 0.5 police or fire calls per dwelling unit in a preceding six-month period as specified in this section shall be required to transition to a provisional license. (1) Qualifying police and fire calls. Police and fire calls that are counted in determining whether a provisional license is required include the following types of calls or events: a. Violations which indicate the rental constitutes a disorderly premises as outlined in section 18-314 (a). b. Calls or events categorized as part one crimes in the uniform crime reporting system, including homicide, rape, robbery, aggravated assault, burglary, theft, auto theft and arson. c. Calls or events categorized by the public safety department: miscellaneous juvenile status crimes, liquor offenses or curfew violations, disturbing the peace or harassing communications, property damage, criminal damage to property or trespass, domestic incidents, fire alarms, public disturbance or disorderly conduct, loud party or noise complaints, disorderly juveniles, assault in the fifth degree, or non-domestic related assaults. The director of public safety shall maintain for public inspection a description of the coding system and a list of the codes and crimes included within each of these categories of calls or events. d. The director of public safety may use discretion to determine that multiple incidents be counted as a single call in appropriate cases. (2) Exemptions. Calls will not be counted for purposes of triggering a provisional license where the victim and suspect are family or household members, as defined in the Domestic Abuse Act, M.S.A. § 518B.01, subd. 2(b) and where there is a report of domestic abuse, as defined in the Domestic Abuse Act, M.S.A. § 518B.01, subd. 2(a). (3) Timeframes. The periods of time used to determine whether a provisional license is required for buildings with three or more units shall be the six-month period between January 1 and June 30 of each calendar year, and the six-month period between July 1 and December 31 of each calendar year. (4) Status reports. The public safety department will provide, by mail, a monthly status report of police and fire calls described in subsection (a)(1) of this section. (b) Licensee action required. Upon being notified by the public safety department that transition to a provisional license has been triggered, and subject to the licensee's right to request a hearing, the licensee shall submit an application for a provisional license within seven calendar days or by a specific deadline established by the public safety department. Failure to apply for a provisional license by the applicable deadline will be grounds for revocation or suspension of the license pursuant to the provisions of section 18-316 . (c) Provisional license prerequisites. The following minimum standards must be met by all multiple dwellings applying for a provisional license: (1) Resident manager. Provisional licenses shall only be issued for facilities that have a manager or managers certified in accordance with subsection (c)(2) of this section. Managers must be resident managers or on site managers who are on site or available 24 hours a day. (2) Manager certification. The applicant must provide and maintain at least one resident manager or on-site manager who are on site or available 24 hours a day who successfully complete a training program provided by the city or specified by the city. A provisional license may be granted to an applicant who does not currently have a certified resident or on site manager, and a license may continue in effect following the departure of a certified resident manager, provided the resident manager or on site manager shall register for and complete the training program within a timeframe as agreed to with the department of public safety. (d) Provisional license application. Applications for a provisional rental license shall be submitted on the appropriate official application form identified and provided by the city. At a minimum, applications must include the following to be considered complete: (1) The name, address, telephone number, 24-hour cell number (if different), e-mail address, and date of birth of the property owner seeking the provisional rental license. If the owner identified in the application is a legal entity, the applicant shall submit the name, address, e-mail address, and phone number for all partners, shareholders, or interest holders. (2) The name, address, telephone number, 24-hour cell number (if different), e-mail address, and date of birth of a designated local manager who resides on the property or at a location within the Twin Cities Metropolitan Service Area, who is on site or is available 24 hours a day, and who is willing and able to go through required manager certification. (3) A mitigation plan indicating how the license will be brought out of provisional status. The mitigation plan shall describe steps proposed by the applicant to reduce the number of qualifying police and fire calls to a level that qualifies for a regular license. The mitigation plan may include, but is not limited to, actions amending tenant screening procedures, changes in lease terms, addition of security measures, adoption of rules and regulations for tenant conduct, and hiring of security personnel. (4) The required provisional licensing fee as established by the city's fee schedule. (e) Review by the city council. The provisional license application and proposed mitigation plan shall be presented to the city council together with a disposition recommendation by the city manager following notice and hearing requirements outlined in section 18-316 . After giving the applicant an opportunity to be heard and present evidence, the city council shall approve, approve with conditions, or deny the provisional license application and mitigation plan. If the city council denies the provisional license or approves it with conditions, it shall state its reasons for so doing in writing via resolution that day or at a subsequent meeting. Denial of a requested provisional license may immediately allow council to proceed to revocation or suspension of the rental license subject to the provisions of section 18-316 without the need for an additional hearing. (f) Approved provisional license. Approval of a provisional license shall require the licensee to: (1) Comply with the approved mitigation plan; and (2) No later than the tenth day after each calendar month, the licensee shall mail or deliver to the city a written report describing all steps taken in furtherance of the mitigation plan during the preceding month.
New Brighton Code of Ordinances ch. 18, art. III § 18-315 establishes a system under which licensed rental properties with three or more units can be required to transition from a standard rental license to a provisional license when police and fire call activity exceeds an average of 0.5 qualifying calls per dwelling unit over a six-month measurement period. The provision defines which types of calls count toward that threshold—ranging from serious crimes to noise complaints—and carves out an exemption for domestic abuse incidents where victim and suspect are household members. Once triggered, the provisional license process involves submitting a mitigation plan, meeting manager certification requirements, and reporting monthly progress to the city, with the city council holding authority to approve, condition, or deny the application.
Plain English — not legal advice.
Operators of three-or-more-unit properties in New Brighton should be aware that under § 18-315, the public safety department tracks qualifying police and fire calls on a rolling six-month basis and mails monthly status reports to licensees. When the threshold is triggered, a compliant operator generally submits a provisional license application within seven calendar days of notification, ensures at least one on-site or 24-hour-available manager is enrolled in city-approved certification, and prepares a mitigation plan that may address tenant screening, lease terms, security measures, and conduct rules. After city council review, an approved provisional licensee under § 18-315 typically delivers written monthly progress reports to the city no later than the tenth day of each calendar month.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under New Brighton Code of Ordinances ch. 18, art. III § 18-315, tenants living in buildings subject to a provisional license may notice changes in property management practices, such as updated screening procedures, new conduct rules, or added security measures, as landlords work to reduce qualifying call counts. Importantly, § 18-315(a)(2) exempts domestic abuse incidents from the call-count calculation when the victim and suspect are household members, meaning such incidents cannot be used to penalize a property's license status. Tenants who have questions about how this provision affects their building or their rights may find it useful to consult a local tenant-rights organization or review the monthly status reports that the public safety department is required to make available.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 13, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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