Geneseo, N.Y., Code of Ordinances ch. 96 (eCode360 ed. 2026) § 96-26
Complaint by tenant; retaliatory actions
Operative Text
Unless there are significant health or safety issues, if the property has a valid rental permit, a tenant must first complain to the owner or agent. Forms for that purpose may be obtained from the Code Enforcement Office; however, there is no obligation for a tenant to use such forms. A. An owner or agent must remedy or otherwise address the complaint within a reasonable period of time under the circumstances. If the complaint is not remedied to the tenant's satisfaction within seven calendar days, the tenant may schedule an inspection appointment with the Code Enforcement Officer, who shall give reasonable advance notice to the owner's agent. If violations are found, an inspection fee in accordance with § 96-23 shall be charged. B. No person shall maintain an action for eviction because the occupant has reported a violation of this chapter or a related provision of the Village Code to the Code Enforcement Officer or other Village employee. C. No person shall cause any service, facility, equipment or utility required under this chapter to be removed, shut off or discontinued in retaliation for a complaint.
Under Geneseo, N.Y., Code of Ordinances ch. 96 § 96-26, tenants are generally required to bring complaints to their landlord or agent first before escalating to the village's Code Enforcement Office, unless significant health or safety issues are present. If the landlord does not adequately address the complaint within seven calendar days, the tenant may request a Code Enforcement inspection, and any violations found can trigger an inspection fee under § 96-23. The provision also prohibits retaliatory eviction actions and the removal or discontinuation of services, facilities, or utilities in response to a tenant's complaint.
Plain English — not legal advice.
Under § 96-26, compliant property operators in Geneseo generally maintain a process for receiving and responding to tenant complaints promptly, aiming to resolve issues within the seven-calendar-day window before a Code Enforcement inspection can be scheduled. Operators with a valid rental permit should be prepared to receive reasonable advance notice of any inspection triggered by an unresolved complaint, and to pay an inspection fee per § 96-23 if violations are found. Operators also ensure that no eviction action is pursued and that no services, utilities, or facilities are removed or discontinued in response to a tenant's complaint or report to village officials.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 96-26 of Geneseo's Code of Ordinances establishes that tenants should generally bring complaints to their landlord or agent first, though optional complaint forms are available from the Code Enforcement Office and are not required. If the issue remains unresolved after seven calendar days, tenants have the ability to schedule an inspection with the Code Enforcement Officer. The provision also protects tenants from retaliatory eviction and from having essential services cut off because they reported a violation; tenants who believe retaliation has occurred may consider contacting the Code Enforcement Office or a local tenant-rights organization to understand available enforcement paths under § 96-26.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 10, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References In
Rules and statutes that cite this regulation