Massena, N.Y., Code of Ordinances ch. 186 (eCode360 ed. 2026) § 186-78
Records
Operative Text
The Agency shall keep records of all complaints received, inspections made and violations found regarding premises regulated by the housing standards. Records shall be kept in a manner and form as prescribed by local law and shall be available for public inspection.
Section 186-78 of Massena's Code of Ordinances requires the designated Agency to maintain organized records covering every complaint received, inspection conducted, and violation identified under the local housing standards. These records must follow the format and procedures set by local law. Importantly, the records are not kept confidential — they must be made available for anyone who wishes to inspect them publicly.
Plain English — not legal advice.
Under Section 186-78, the Agency — not individual landlords — bears the primary recordkeeping obligation, but property owners and managers should be aware that inspection reports, complaints, and violation findings related to their premises become part of a publicly accessible record. Compliant operators generally stay informed about any Agency records tied to their properties, since those records can affect reputation and future regulatory interactions. Reviewing publicly available records periodically can help operators identify and address any documented issues.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 186-78 gives tenants the right to access Agency records of complaints, inspections, and violations for housing-regulated premises in Massena. Because these records are available for public inspection, tenants can request to review them to learn about the complaint and violation history of a property. Tenant-rights organizations can help individuals understand how to locate and interpret these records, and the records themselves may be relevant context when raising a housing-standards concern with the Agency.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated November 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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