12 C.F.R. § 1002.14
§ 1002.14 Rules on providing appraisals and other valuations. (12 CFR Part 1002)
Operative Text
(a) Providing appraisals and other valuations—(1) In general. A creditor shall provide an applicant a copy of all appraisals and other written valuations developed in connection with an application for credit that is to be secured by a first lien on a dwelling. A creditor shall provide a copy of each such appraisal or other written valuation promptly upon completion, or three business days prior to consummation of the transaction (for closed-end credit) or account opening (for open-end credit), whichever is earlier. An applicant may waive the timing requirement in this paragraph (a)(1) and agree to receive any copy at or before consummation or account opening, except where otherwise prohibited by law. Any such waiver must be obtained at least three business days prior to consummation or account opening, unless the waiver pertains solely to the applicant's receipt of a copy of an appraisal or other written valuation that contains only clerical changes from a previous version of the appraisal or other written valuation provided to the applicant three or more business days prior to consummation or account opening. If the applicant provides a waiver and the transaction is not consummated or the account is not opened, the creditor must provide these copies no later than 30 days after the creditor determines consummation will not occur or the account will not be opened. (2) Disclosure. For applications subject to paragraph (a)(1) of this section, a creditor shall mail or deliver to an applicant, not later than the third business day after the creditor receives an application for credit that is to be secured by a first lien on a dwelling, a notice in writing of the applicant's right to receive a copy of all written appraisals developed in connection with the application. In the case of an application for credit that is not to be secured by a first lien on a dwelling at the time of application, if the creditor later determines the credit will be secured by a first lien on a dwelling, the creditor shall mail or deliver the same notice in writing not later than the third business day after the creditor determines that the loan is to be secured by a first lien on a dwelling. (3) Reimbursement. A creditor shall not charge an applicant for providing a copy of appraisals and other written valuations as required under this section, but may require applicants to pay a reasonable fee to reimburse the creditor for the cost of the appraisal or other written valuation unless otherwise provided by law. (4) Withdrawn, denied, or incomplete applications. The requirements set forth in paragraph (a)(1) of this section apply whether credit is extended or denied or if the application is incomplete or withdrawn. (5) Copies in electronic form. The copies required by § 1002.14(a)(1) may be provided to the applicant in electronic form, subject to compliance with the consumer consent and other applicable provisions of the Electronic Signatures in Global and National Commerce Act (E-Sign Act) (15 U.S.C. 7001 et seq.). (b) Definitions. For purposes of paragraph (a) of this section: (1) Consummation. The term “consummation” means the time that a consumer becomes contractually obligated on a closed-end credit transaction. (2) Dwelling. The term “dwelling” means a residential structure that contains one to four units whether or not that structure is attached to real property. The term includes, but is not limited to, an individual condominium or cooperative unit, and a mobile or other manufactured home. (3) Valuation. The term “valuation” means any estimate of the value of a dwelling developed in connection with an application for credit.
Under § 1002.14, when a loan application involves a first lien on a residential dwelling, the creditor is required to hand over copies of all appraisals and written valuations tied to that application — free of charge — regardless of whether the loan is ultimately approved, denied, withdrawn, or left incomplete. These documents must be delivered promptly upon completion or at least three business days before closing or account opening, whichever comes first. Applicants have the option to waive that timing requirement under specific conditions, but the underlying right to receive the documents cannot be waived away entirely. The rule covers a broad range of property types, including condominiums, co-ops, and manufactured homes with one to four units.
Plain English — not legal advice.
§ 1002.14 is primarily directed at creditors rather than landlords, but property owners who act as private mortgage lenders or seller-financers on first-lien dwelling transactions should be aware of its requirements. A compliant creditor operating under this rule generally sends applicants a written notice of their appraisal rights within three business days of receiving an application, delivers all completed appraisal and valuation documents on the required timeline, and refrains from charging applicants a separate fee for those copies. Operators who extend credit secured by residential property — even in non-traditional arrangements — typically review § 1002.14 alongside their broader ECOA compliance practices to ensure documentation and timing procedures are in order.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
If you are applying for a mortgage or other credit secured by a first lien on a home, § 1002.14 establishes your right to receive copies of all appraisals and written valuations connected to your application at no extra cost, even if your application is denied, withdrawn, or never completed. You should generally expect a written notice of this right within three business days of submitting your application, and the actual documents should arrive on the timeline the rule sets out. If you believe a creditor has not honored these rights, options that applicants commonly explore include raising the issue directly with the lender, filing a complaint with the Consumer Financial Protection Bureau (CFPB), or reaching out to a HUD-approved housing counseling agency or tenant-rights organization for general guidance.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 4, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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