24 C.F.R. § 8.11
§ 8.11 Reasonable accommodation. (24 CFR Part 8)
Operative Text
(a) A recipient shall make reasonable accommodation to the known physical or mental limitations of an otherwise qualified applicant with handicaps or employee with handicaps, unless the recipient can demonstrate that the accommodation would impose an undue hardship on the operation of its program. (b) Reasonable accommodation may include: (1) Making facilities used by employees accessible to and usable by individuals with handicaps and (2) Job restructuring, job relocation, part-time or modified work schedules, acquisitions or modification of equipment or devices, the provision of readers or interpreters, and other similar actions. (c) In determining, under paragraph (a) of this section, whether an accommodation would impose an undue hardship on the operation of a recipient's program, factors to be considered include: (1) The overall size of the recipient's program with respect to number of employees, number and type of facilities, and size of budget; (2) The type of the recipient's operation, including the composition and structure of the recipient's workforce; and (3) The nature and cost of the accommodation needed. (d) A recipient may not deny any employment opportunity to a qualified handicapped employee or applicant if the basis for the denial is the need to make reasonable accommodation to the physical or mental limitations of the employee or applicant.
Under 24 CFR Part 8 § 8.11, entities that receive federal housing-related funding are required to make reasonable accommodations for the known physical or mental limitations of otherwise qualified job applicants or employees with handicaps, unless doing so would impose an undue hardship on the program's operations. The rule outlines a range of what reasonable accommodation can look like, from making facilities accessible to restructuring job duties or modifying schedules. It also establishes that when evaluating undue hardship, decision-makers must weigh factors such as the organization's size, budget, operational structure, and the actual cost of the accommodation. Critically, the provision prohibits denying an employment opportunity solely because providing an accommodation would be necessary.
Plain English — not legal advice.
Housing organizations and property management entities operating under federal funding covered by 24 CFR Part 8 § 8.11 generally maintain documented processes for receiving and evaluating accommodation requests from employees and applicants with handicaps. Compliant operators typically assess undue hardship claims by examining their program's overall size, budget, workforce composition, and the specific nature and cost of the requested accommodation before reaching a determination. Operators also ensure that the need to provide an accommodation does not itself become the stated or implied reason for denying a qualified individual an employment opportunity.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
While 24 CFR Part 8 § 8.11 is primarily an employment provision applicable to federally funded recipients rather than a tenant-facing rental rule, individuals who are employees or applicants at such organizations and have handicaps have a right to request reasonable accommodation without fear that the request itself will be used as grounds for denial. If an accommodation request is denied or an employment opportunity is withheld in a manner that appears to conflict with § 8.11, affected individuals can explore filing a complaint with HUD's Office of Fair Housing and Equal Opportunity or reaching out to a tenant-rights or disability-rights organization for general information. Consulting publicly available HUD guidance or a legal aid organization familiar with federal disability and fair housing law can help clarify what options may be available.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 3, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References Out
No outbound references recorded yet for this provision.
References In
No inbound references recorded yet for this provision.