24 C.F.R. § 966.5
§ 966.5 Posting of policies, rules and regulations. (24 CFR Part 966)
Operative Text
Schedules of special charges for services, repairs and utilities and rules and regulations which are required to be incorporated in the lease by reference shall be publicly posted in a conspicuous manner in the Project Office and shall be furnished to applicants and tenants on request. Such schedules, rules and regulations may be modified from time to time by the PHA provided that the PHA shall give at least 30-day written notice to each affected tenant setting forth the proposed modification, the reasons therefor, and providing the tenant an opportunity to present written comments which shall be taken into consideration by the PHA prior to the proposed modification becoming effective. A copy of such notice shall be: (a) Delivered directly or mailed to each tenant; or (b) Posted in at least three (3) conspicuous places within each structure or building in which the affected dwelling units are located, as well as in a conspicuous place at the project office, if any, of if none, a similar central business location within the project.
Under 24 CFR Part 966 § 966.5, public housing authorities (PHAs) are required to keep schedules of special charges, utility rates, and rules that are referenced in leases visibly posted at the project office and available to anyone who asks. When a PHA wants to change any of these schedules or rules, it must give affected tenants at least 30 days' written notice that explains what is changing and why, and it must allow tenants to submit written comments before the change takes effect. That notice must reach tenants either through direct delivery or mail, or by being posted in at least three conspicuous spots within each affected building as well as at the project office or a comparable central location.
Plain English — not legal advice.
PHAs and property managers operating under 24 CFR Part 966 § 966.5 generally maintain up-to-date postings of all lease-referenced charge schedules and rules in a visible location at the project office, and keep copies available for distribution upon request. When modifications to those schedules or rules are being considered, compliant operators issue written notices to each affected tenant at least 30 days in advance, clearly describing the proposed change and the rationale behind it. Those notices are typically delivered or mailed directly to tenants, or posted in at least three conspicuous locations within each affected building and at the project office, and operators document and genuinely consider any written tenant comments received before finalizing a change.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under 24 CFR Part 966 § 966.5, tenants in public housing have the right to access posted schedules of charges and rules at the project office and to receive a copy on request. Before any such schedule or rule can be changed, tenants are entitled to at least 30 days' written notice and a meaningful opportunity to submit written comments that the PHA must consider. Tenants who believe this process was not followed may raise the issue as a concern with their local PHA, submit a complaint to HUD, or reach out to a local tenant-rights organization for information about available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 4, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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