24 C.F.R. § 966.52
§ 966.52 Requirements. (24 CFR Part 966)
Operative Text
(a) Each PHA shall adopt a grievance procedure affording each tenant an opportunity for a hearing on a grievance as defined in § 966.53 in accordance with the requirements, standards, and criteria contained in this subpart. A PHA may establish an expedited grievance procedure as defined in § 966.53. (b) The PHA grievance procedure shall be included in, or incorporated by reference in, all tenant dwelling leases pursuant to subpart A of this part. (c) The PHA shall provide at least 30 days notice to tenants and resident organizations setting forth proposed changes in the PHA grievance procedure, and providing an opportunity to present written comments. Subject to requirements of this subpart, comments submitted shall be considered by the PHA before adoption of any grievance procedure changes by the PHA. (d) The PHA shall furnish a copy of the grievance procedure to each tenant and to resident organizations. (e) The PHA must not only meet the minimal procedural due process requirements contained in this subpart but also satisfy any additional requirements required by local, state, or federal law.
Under 24 CFR Part 966 § 966.52, every Public Housing Authority (PHA) is required to maintain a formal grievance procedure that gives tenants the right to request a hearing when a dispute arises. This procedure must be written into, or referenced by, every tenant's lease. Before making any changes to the procedure, the PHA must give tenants and resident organizations at least 30 days' notice and a chance to submit written comments. The rule also makes clear that the PHA's obligations are not capped at the federal minimums — any stricter requirements under state or local law must also be met.
Plain English — not legal advice.
PHAs operating under 24 CFR Part 966 § 966.52 generally ensure that a compliant grievance procedure is either embedded in or formally incorporated by reference into every dwelling lease they issue. Compliant operators maintain a documented process for distributing the grievance procedure to all tenants and resident organizations, and they track the 30-day notice window before implementing any procedural changes. PHAs also routinely review applicable state and local law to confirm their grievance procedures satisfy any requirements that exceed the federal baseline established in this subpart.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under 24 CFR Part 966 § 966.52, tenants in public housing have a right to receive a written copy of the PHA's grievance procedure, and that procedure must be part of or referenced in their lease. If a PHA proposes changes to the grievance procedure, tenants and resident organizations are entitled to at least 30 days' notice and the opportunity to submit written comments before those changes take effect. Tenants who believe their PHA is not following these requirements may raise the issue through the grievance process itself, contact their local HUD field office, or reach out to a tenant-rights organization familiar with public housing rules.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 4, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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