24 C.F.R. § 982.304
§ 982.304 Illegal discrimination: PHA assistance to family. (24 CFR Part 982)
Operative Text
A family may claim that illegal discrimination because of race, color, religion, sex, national origin, age, familial status or disability prevents the family from finding or leasing a suitable unit with assistance under the program. The PHA must give the family information on how to fill out and file a housing discrimination complaint.
Under § 982.304, when a family participating in the Housing Choice Voucher program believes they have been denied housing due to discrimination based on race, color, religion, sex, national origin, age, familial status, or disability, the program includes a mechanism to address that barrier. The Public Housing Authority (PHA) is required to provide the family with guidance on how to formally submit a housing discrimination complaint. This provision recognizes that unlawful discrimination can obstruct a family's ability to use their voucher assistance effectively.
Plain English — not legal advice.
Property owners and managers who participate in the Housing Choice Voucher program should be aware that § 982.304 establishes a formal channel through which voucher-holding families can report discriminatory treatment. Compliant operators generally ensure their tenant selection practices align with fair housing laws covering protected classes such as race, religion, disability, and familial status, among others. Familiarity with these obligations helps operators avoid conduct that could trigger a discrimination complaint under this provision.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section § 982.304 gives voucher-holding families a recognized avenue to report when they believe illegal discrimination based on a protected characteristic—such as disability, national origin, or familial status—is preventing them from securing housing. Your PHA is required to provide you with information on how to fill out and submit a formal housing discrimination complaint. Tenants who believe their rights under this provision have been affected may also contact a local fair housing organization or tenant-rights group to learn about available enforcement options, including filing a complaint with HUD.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 3, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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