HUD Handbook 4350.3 § 2-16

A.        Owners must not engage in activities that steer potential tenants away from or
                 toward particular units by words or actions based on race, color, religion, sex,
                 disability, familial status, or national origin.

       B.        Owners must not make housing units and related services unavailable to any
                 potential tenants based upon race, color, religion, sex, disability, familial status,
                 or national origin.

       C.        Such prohibited actions include the following:

                 1.      Discouraging anyone from inspecting or renting a unit in a community,
                         neighborhood, or property;

                 2.      Discouraging anyone from renting a unit by exaggerating the problems of
                         a unit or failing to inform a person of the good points of the unit in a
                         community, neighborhood, or property;

6/07                                               2-12                         HUD Occupancy Handbook
                                                                                Chapter 2: Civil Rights and
                                                                            Nondiscrimination Requirements

Section 2:
Nondiscrimination Requirements
Under the Fair Housing Act

3.      Assigning any person to a particular section of a community,
                        neighborhood, or project, or to a particular floor of a building, because of
                        race, color, religion, sex, disability, familial status, or national origin,
                        except when assigning an accessible unit to a person with a disability
                        who needs the features of the unit; and

                4.      Denying or delaying the processing of an application made by a renter.