HUD Handbook 4350.3 § 9-8
Using EIV Reports (HUD Occupancy Handbook 4350.3 REV-1 CHG-4)
Operative Text
A. Owners must use the EIV system in its entirety. To do this, the owner must use:
1. EIV Income Report as a third party source to verify a tenant’s
employment and income during mandatory recertifications (annual and
interim) of family composition and income, and
2. Other EIV Income Reports (Income Discrepancy Report, New Hires
Report, No Income Reported on 50059, and No Income Reported by HHS
or SSA) to identify issues or discrepancies which may impact a family’s
assistance; and
3. EIV Verification Reports (Existing Tenant Search, Multiple Subsidy
Report, Identity Verification Reports, and Deceased Tenants Report) that
further assists in reducing subsidy payment errors.
B. Owners must:
1. Use the Existing Tenant Search in EIV as part of their screening criteria
for new tenants and must include written policies for using the search in
their Tenant Selection Plan. (See Chapter 4, Section 1 for a discussion
on requirements of the Tenant Selection Plan.)
2. Develop policies and procedures for staff to follow for using the EIV
Income reports and remaining Verification Reports
3. Have current, signed consent forms HUD-9887 on file before accessing
the employment and income information in EIV for a tenant. (See
Chapter 3, Paragraph 3-11 for a discussion on the requirements on
consent forms.)
C. Owners may not suspend, terminate, reduce, make a final denial of rental
assistance, or take any other adverse action against an individual based solely
on the date in EIV. See Chapter 8, Section 4 for information on investigating
discrepancies and errors and determining fraud.HUD Handbook 4350.3 REV-1 CHG-4 § 9-8 requires that owners of HUD-assisted housing use the Enterprise Income Verification (EIV) system comprehensively — including income reports, discrepancy reports, and verification reports — to check tenant employment, income, and subsidy information. The provision also mandates that owners incorporate the Existing Tenant Search into their screening process and maintain signed consent forms before accessing tenant data. Critically, the rule prohibits owners from taking any adverse action against a tenant — such as terminating or reducing rental assistance — based solely on EIV data, without further investigation.
Plain English — not legal advice.
Under HUD Handbook 4350.3 REV-1 CHG-4 § 9-8, compliant operators use the full suite of EIV reports at each mandatory recertification, run the Existing Tenant Search for all prospective tenants, and document that process in a written Tenant Selection Plan. Operators also maintain current, signed HUD-9887 consent forms on file before pulling any employment or income data from EIV, and establish written staff policies and procedures for using all EIV reports. When EIV data surfaces a discrepancy, operators follow the investigation process outlined in Chapter 8, Section 4 before making any determination that could affect a family's assistance.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
HUD Handbook 4350.3 REV-1 CHG-4 § 9-8 includes an important protection: an owner cannot suspend, terminate, reduce, or deny your rental assistance based solely on information appearing in the EIV system — any discrepancy must be investigated before adverse action is taken. Tenants also have a right to know that a signed consent form (HUD-9887) is required before an owner may access their employment and income data through EIV. If you believe an owner has taken adverse action against you based solely on unverified EIV data, tenant-rights organizations and HUD's complaint process are among the general paths available for raising that concern.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 30, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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