HUD HCV Guidebook § 3.2.7

In most cases, an individual’s medical records or detailed information about the nature of a person’s disability
is not necessary for reasonable accommodation inquiries and may be inappropriate.

The PHA must keep all information confidential, and the information must not be shared with other persons
unless they need the information to make or assess a decision to grant or deny a reasonable accommodation
request or unless disclosure is required by law (e.g., a court-issued subpoena requiring disclosure or HUD
regulation).96 Thus, such records should not be retained in the applicant/participant file. Alternatively, once a
decision is made or the records or information is not needed they may be returned to the
applicant/participant.