HUD HCV Guidebook § 3.1
The United States Department of Veterans Affairs (VA) (HUD HCV Guidebook)
Operative Text
The VA provides case management services for participating veterans through its health care system
at VA medical centers (VAMCs) and community-based outreach clinics (CBOCs) across the 50 states,
the District of Columbia, Puerto Rico, and Guam.
The VA makes the determination as to potential eligibility of identified veterans based on the
following criteria:1
• Veterans must meet the definition of homelessness defined in the McKinney-Vento Homeless
Assistance Act as amended by S. 896 The Homeless Emergency Assistance and Rapid
Transition to Housing (HEARTH) Act of 2012.
o Under this definition, a homeless individual or family is one that lacks a fixed, regular,
and adequate nighttime residence; has a primary nighttime residence that is a public
or private place not designed for regular sleeping accommodation (e.g. car, park,
abandoned building, bus or train station); lives in a supervised shelter designated to
provide temporary living arrangements; or will imminently lose their housing and lacks
resources to obtain other permanent housing. (See the Glossary of this chapter for
the comprehensive definition of homeless.)
• Veterans who are appropriate candidates for this program must need case management
services, as determined by VA case workers, in order to obtain and sustain independent
community housing.
• Eligible candidates for the program must participate in case management. The VA is
responsible for providing appropriate treatment and supportive services to potential HUD-
VASH program participants, if needed.
o Case management is the heart of this program and is a requirement for participation
in the HUD-VASH voucher program.
The VA screens potential candidates for the HUD-VASH program to ensure that the veteran meets the
qualifications above. If they do, the VA refers the veteran to the PHA. In addition, the VA is
responsible for:
• Providing appropriate treatment and supportive services to potential HUD-VASH program
participants, if needed, prior to PHA issuance of rental vouchers;
• Providing housing search assistance to HUD-VASH participants with rental vouchers;
• Identifying the social service and medical needs of HUD-VASH participants and providing, or
ensuring the provision of, regular ongoing case management, outpatient health services,
1 HUD-VASH Operating Requirements, Section A, “Family Eligibility and Selection.”
hospitalization, and other supportive services as needed throughout the veterans’
participation period; and
• Maintaining records and providing information for evaluation purposes, as required by HUD
and the VA.Under HUD Housing Choice Voucher Guidebook § 3.1, the Department of Veterans Affairs (VA) plays a central role in the HUD-VASH program by identifying, screening, and referring eligible homeless veterans to Public Housing Authorities (PHAs) for rental vouchers. To qualify, veterans must meet the McKinney-Vento Act's definition of homelessness and must require case management services to obtain and maintain independent housing. Case management is not optional — it is a mandatory condition of participation throughout the veteran's time in the program.
Plain English — not legal advice.
As a landlord participating in the HUD-VASH program, understanding the VA's role under § 3.1 helps clarify how tenants arrive in the program. Compliant operators generally recognize that each HUD-VASH tenant has been screened and referred by the VA, which continues to provide ongoing case management, health services, and supportive services throughout the tenancy. Knowing that the VA remains an active partner in the tenant's housing stability can inform how property managers communicate and coordinate when issues arise.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Under HUD Housing Choice Voucher Guidebook § 3.1, veterans in the HUD-VASH program have a right to ongoing case management, outpatient health services, and other supportive services provided or arranged by the VA throughout their participation. If those services are not being delivered as required, veterans can raise the issue with their assigned VA case worker, contact their local VA Medical Center or community-based outreach clinic, or reach out to a tenant-rights or veterans-services organization for guidance. Continued participation in case management is a program requirement, so staying engaged with VA services is a key aspect of maintaining voucher eligibility under § 3.1.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated September 26, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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