HUD Housing Notice § 2011-25
Enterprise Income Verification (EIV) & You Brochure - Requirements for Distribution and Use (HUD Housing Notices)
Operative Text
U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
WASHINGTON, DC 20410-8000
ASSISTANT SECRETARY FOR HOUSING-
FEDERAL HOUSING COMMISSIONER
Special Attention of: NOTICE: H 2011-25
Multifamily Hub Directors Issued: September 20, 2011
Multifamily Program Center Directors
Supervisory Housing Project Managers Expires: September 30, 2012
Rural Housing Services (RHS) Directors
Project Managers
Contract Administrators Cross References: H 2010-02
Owners and Management Agents Administering
Multifamily Housing Rental Assistance Programs
SUBJECT: Enterprise Income Verification (EIV) & You Brochure -
Requirements for Distribution and Use
I. PURPOSE
The purpose of this Notice is to provide guidance to owners and management agents
(O/As) on the distribution and use of the EIV & You brochure. Any O/A participating in
one of Multifamily Housing’s rental assistance programs listed in Section II is subject to
this Notice. The EIV & You brochure is to inform tenants and potential tenants about the
EIV system, the data that is available about them in EIV, how the information will be
used, and their responsibilities as tenants.
II. APPLICABILITY
This notice applies to administrators of the following programs:
A. Project-based Section 8
1. New Construction
2. State Agency Financed
3. Substantial Rehabilitation
4. Section 202/8
5. Rural Housing Services Section 515/8
6. Loan Management Set-Aside (LMSA)
7. Property Disposition Set-Aside (PDSA)
B. Section 101 Rent Supplement
C. Section 236 Rental Assistance Payment (RAP)
D. Section 202/162 Project Assistance Contract (PAC)
E. Section 202 Project Rental Assistance Contract (PRAC)
F. Section 811 PRAC
G. Section 236
H. Section 221(d)(3) Below Market Interest Rate (BMIR)
III. BACKGROUND
In 2004, HUD developed and began implementation of the Upfront Income Verification
(UIV) system, now known as the EIV system. The EIV system serves as a central
repository and source for income and benefit data, securely accessible over the internet,
for use by Public Housing Authorities (PHAs) and O/As to improve the accuracy of rent
and income determinations.
HUD has computer matching agreements with the Department of Health and Human
Services (HHS) and the Social Security Administration (SSA) enabling EIV to contain
wage, unemployment compensation and new hire data from HHS’ National Directory of
New Hires (NDNH) and Social Security (SS), Supplemental Security Income (SSI) and
Dual Entitlement SS benefit data from SSA. Using this data assists in reducing errors in
determining a tenant’s income, thereby reducing the number of improper payments in
Multifamily Housing’s rental assistance programs.
IV. IMPLEMENTATION
O/As using the EIV system must provide each tenant household with the EIV & You
brochure at the time of annual recertification along with a copy of the HUD Fact Sheet
“How Your Rent is Determined”. O/As must also provide applicant households who
have been selected from the waiting list for screening and final application processing
with a copy of the EIV & You brochure. The brochure is translated into thirteen
languages for distribution to non-English speaking households.
O/As may order the EIV & You brochure (English version) from the online HUD Direct
Distribution Center at http://www.hud.gov/offices/adm/dds/index.cfm, or by telephone at
(800) 767-7468. Quantities ordered should be sufficient to cover distribution to existing
tenant households and anticipated new tenant households over the next twelve months.
The brochure is also available for download at the Multifamily RHIIP website at
http://www.hud.gov/offices/hsg/mfh/rhiip/mfhrhiip.cfm.
Translated versions of the brochure for non-English speaking households are posted to
the Multifamily RHIIP website and on the Department’s Limited English Proficiency
(LEP) website, located at www.hud.gov. These versions will not be available for order
through the HUD Direct Distribution Center.
V. BENEFITS OF IMPLEMENTATION
Tenants and applicants selected for final screening and application processing have a
right to know that an O/A has access to a system containing personal and financial
information about them. In addition, there are numerous benefits to the O/A and HUD
for distributing the brochure to tenants and applicants. If tenants accurately report their
income then the right amount of rental assistance will be paid on their behalf, thus
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allowing more families to receive the rental assistance they need. Furthermore, the
administrative workload on O/As will be significantly reduced because they will not
have to set up repayment agreements with tenants to recover rental assistance that was
inappropriately paid on their behalf and discovered through use of the EIV system. And
finally, there will be fewer tenants moving out of their units while still owing back rent
because the right amount of rental assistance will have been paid from the beginning.
The potential for fraud, waste and abuse in HUD’s rental assistance programs will be
diminished.
If you have any questions regarding this Notice or need more information on the EIV
system, please contact your local Contract Administrator or local HUD field office.
Persons with hearing or speech impairments may access this number via TTY by calling
the Federal Information Relay Service at (800) 877-8339.
/s/
________________________________________
Carol J. Galante, Acting Assistant Secretary for
Housing – Federal Housing Commissioner
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Housing Notice § 2011-25 requires owners and management agents (O/As) participating in designated HUD multifamily rental assistance programs to distribute the 'EIV & You' brochure to tenants and qualifying applicants. The brochure explains HUD's Enterprise Income Verification (EIV) system, which aggregates income and benefit data from federal sources to help ensure accurate rent and assistance calculations. The notice covers programs ranging from Project-based Section 8 to Section 236 and Section 221(d)(3) BMIR, and the brochure is available in thirteen languages.
Plain English — not legal advice.
Under Housing Notice § 2011-25, compliant O/As distribute the 'EIV & You' brochure to each existing tenant household at the time of annual recertification, alongside the HUD Fact Sheet 'How Your Rent is Determined.' O/As also provide the brochure to applicant households selected from the waiting list for screening and final application processing. Operators generally order sufficient quantities through the HUD Direct Distribution Center or download translated versions from the Multifamily RHIIP website to ensure coverage for both current and anticipated households over a twelve-month period.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Housing Notice § 2011-25 establishes that tenants and applicants in covered HUD multifamily programs have a right to know that their O/A has access to the EIV system, which contains personal income and benefit data drawn from federal agencies such as HHS and SSA. The 'EIV & You' brochure, which O/As are required to provide, explains what data is held in the system, how it is used in rent determinations, and what responsibilities tenants carry. Tenants who have questions about whether they received the required brochure or how EIV data may affect their assistance can contact their local Contract Administrator, their local HUD field office, or a tenant-rights organization familiar with HUD multifamily programs.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 7, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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