HUD PIH Notice § 2012-10
Verification of Social Security Numbers (SSNs), Social Security (SS) and Supplemental Security Income (SSI) Benefits; and Effective Use of the Enterprise Income Verification (EIV) System's Identity Verification Report (HUD PIH Notices)
HUD guidance — not codified law
In Force
Verified 10/14/2026 · Next check 10/21/2026
effective 10/6/2026FederalAffordable Housing ProgramsOperative Text
HUD PIH Notice § 2012-10
U.S. Department of Housing and Urban Development
Office of Public and Indian Housing
______________________________________________________________________________
Special Attention of: Notice: PIH 2012-10 (HA)
Public Housing and Section 8 Program Issued: February 14, 2012
Administrators, Public Housing Hub Office
Directors; Public Housing Field Office Expires: Effective until amended, superseded,
Directors; Program Center Coordinators; or rescinded
Resident Management Corporations; Resident
Councils; Participants of Public Housing, Cross References: 24 CFR §5.216,
Housing Choice Voucher, Project-Based 24 CFR §5.218, and 24 CFR §5.233
Certificate, and Project-Based Voucher
Programs; Section 8 Property Owners and
Landlords
SUBJECT: Verification of Social Security Numbers (SSNs), Social Security (SS) and
Supplemental Security Income (SSI) Benefits; and Effective Use of the
Enterprise Income Verification (EIV) System’s Identity Verification Report
1. Purpose. This notice explains the procedures public housing agencies (PHAs) are required
to use for verifying social security numbers, social security benefits of applicants,
participants and household members at the time of application for rental housing assistance
programs and during mandatory reexamination of household income, as well as the
procedures for effective use of EIV’s Identity Verification Report to reduce subsidy payment
and administrative errors. Similar guidance was issued under notice PIH-2010-03. This
notice supersedes the aforementioned notice.
This notice also provides guidance related to the recent changes made to 24 CFR §5.216,
24 CFR §5.218, and new verification requirements at 24 CFR §5.233, in accordance with the
Final Rule: Refinement of Income and Rent Determination in Public and Assisted Housing
Programs: Implementation of the Enterprise Income Verification System-Amendments,
effective January 31, 2010, as published at 74 FR 68924, on December 29, 2009. In
accordance with the directions of the Office of the Federal Register, the December 29, 2009,
final rule, because it is the later published rule, supersedes the January 27, 2009, final rule,
which was also effective on January 31, 2010. Accordingly, only the regulatory amendments
of the December 29, 2009, final rule are effective and applicable.
2. Applicability. This notice applies to the following HUD-PIH rental assistance programs:
Public Housing, Section 8 Moderate Rehabilitation, Project-Based Certificate, Project-Based
Voucher, and Housing Choice Voucher Programs. This notice also applies to all PHAs,
including Moving-to-Work (MTW) PHAs who administer any of the aforementioned
programs.
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3. Background. The Housing and Community Development Act of 1987 (Public Law 100-
242; 101 Stat. 1864; 42 USC §3543) granted the Secretary the authority to require applicants
and participants (including their household members) to disclose his/her social security
number (SSN) as a condition of initial or continuing eligibility for participation in any HUD
rental assistance program.
The intent of this statutory provision is to afford the Department the opportunity to ensure
that the level of benefits provided on behalf of the family is proper and to prevent fraud and
abuse within rental assistance programs. This law is promulgated at 24 CFR §5.216.
HUD uses the SSN (along with the name and date of birth) of an individual to validate
his/her identity, obtain employment and income information via computer matching
programs, and ensure duplicate assistance is not being paid. These uses allow HUD,
program administrators and auditors to determine compliance with program requirements, as
well as determine the eligibility and level of assistance a family is eligible to receive, and
reduce improper payments. This notice prescribes the procedures and clarifies the
requirements for disclosure, documentation and verification of SSNs.
In accordance with the aforementioned new regulatory requirement at 24 CFR §5.233, PHAs
are required to use the EIV system to reduce administrative and subsidy payment errors in
accordance with HUD administrative guidance. Accordingly, HUD is issuing this formal
guidance to ensure that PHAs:
a) Use EIV’s Identity Verification report for effective decision making, corrective action
implementation, and reporting activities;
b) Implement policies and procedures to minimize erroneous subsidy payments on
behalf of families who have not complied with the required SSN disclosure and
documentation requirements;
c) Use EIV to validate and/or verify tenant-reported social security benefits; and
d) Provide accurate and reliable information to HUD via the Public and Indian Housing
Information Center (PIC).
With respect to the verification of social security benefits, it has been the standard practice of
PHAs to verify social security benefits of applicants, participants, and household members by
either contacting the local office of the Social Security Administration (SSA) by phone, fax,
or in writing, reviewing an original social security benefit check, or accepting tenant-
provided benefit verification letters.
In an ongoing effort to eliminate time consuming manual requests for benefit verification
from PHAs, SSA electronically provides HUD with available benefit information on all
current participants and household members who have disclosed a valid SSN, name and date
of birth which matches SSA records. HUD makes this information available to
administrators of Public Housing and Section 8 programs through the EIV system. Electronic
benefit verification is the most efficient verification method available and allows PHAs to
process family annual and interim reexaminations expeditiously.
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SSA continues to receive requests for income verification from PHAs despite the electronic
exchange of SS and SSI benefit information between SSA and HUD. PHAs should not refer
applicants for or participants of HUD rental assistance programs to local SSA offices to
obtain verification of the amount of their SS/SSI benefits. Furthermore, effective
January 31, 2010, PHAs are required to use the EIV system as a third party source to verify
tenant income information during all mandatory annual and interim reexaminations of family
income and composition, in accordance with 24 CFR §5.236 and HUD administrative
guidance. This notice describes the required procedures for verifying SS and SSI benefits of
applicants, participants, and household members of HUD-assisted rental units, in order to
comply with the new HUD regulation at 24 CFR §5.233, which requires PHAs to use EIV.
4. Effective Date. This notice is effective upon issuance and remains effective until amended,
superseded, or rescinded.
5. SSN Disclosure. In accordance with 24 CFR §5.216, applicants and participants (including
each member of the household and including, live-in aides, foster children, and foster adults)
are required to disclose his/her SSA-assigned SSN, with the exception of the following
individuals:
a. Those individuals who do not contend to have eligible immigration status
(individuals who may be unlawfully present in the United States) and have not
been assigned an SSN. These individuals in most instances would not be eligible
for a SSN.
1. A family that consists of a single household member (including a pregnant
individual) who does not have eligible U.S. citizenship or eligible
immigration status is not eligible for housing assistance and cannot be
housed.
2. A family that consists of two or more household members and at least
one household member that has eligible U.S. citizenship or eligible
immigration status, is classified as a mixed family, and is eligible for
prorated assistance in accordance with 24 CFR §5.520. The PHA may not
deny assistance to mixed families due to nondisclosure of an SSN by an
individual who does not contend to have eligible immigration status.
Note: Financial assistance may only be provided to individuals with eligible
immigration status in accordance with 42 USC §1436a, which is generally
evidenced by the individual providing his/her Green Card (Form I-551 –
U.S. Permanent Residence Card) or other documentation approved by the
Department of Homeland Security for noncitizens with refugee or asylee
status.
b. Existing program participants as of January 31, 2010, who have previously
disclosed their SSN and HUD has determined the SSN to be valid. PHAs may
confirm HUD’s validation of the participant’s SSN by viewing the household’s
Summary Report or the Identity Verification Report in the EIV system.
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c. Existing program participants as of January 31, 2010, who are 62 years of age or
older (born on or before January 31, 1948), and had not previously disclosed a
valid SSN. This exemption continues even if the individual moves to a new
assisted unit.
Disclosure of SSNs is considered information subject to the Federal Privacy Act (5 USC
§552a, as amended). In accordance with 24 CFR §5.212, the collection, maintenance, use,
and dissemination of SSNs, any information derived from SSNs and income information
must be conducted, to the extent applicable, in compliance with that Act and all other
provisions of federal, state, and local laws.
An individual who previously declared to have eligible immigration or eligible citizenship
status may not change his/her declaration to not contend to have eligible immigration status
for the purpose of avoiding compliance with the SSN disclosure and documentation
requirements or penalties associated with noncompliance of these requirements. Nor may the
head of household opt to remove a household member from the family composition for the
purpose of avoiding compliance with the SSN disclosure and documentation requirements or
penalties associated with noncompliance of these requirements.
Note: There is no provision under HUD regulations which prohibit an individual (head of
household with other eligible household members) with ineligible immigration status
from executing a lease or other legally binding contract. However, some state laws
prohibit an individual with ineligible immigration status from executing a contract
(i.e. lease or other legal binding documents). If this is the case in your state, the
family must not be admitted into the program.
6. SSN Documentation. The PHA must request the applicant and participant (including each
member of the household), who are not exempt under section 5 of this notice, to provide
documentation of each disclosed SSN. Acceptable evidence of the SSN consists of:
a. An original SSN card issued by SSA;
b. An original SSA-issued document, which contains the name and SSN of the
individual; or
c. An original document issued by a federal, state, or local government agency, which
contains the name and SSN of the individual.
It should be noted that most (if not all) individuals who are lawfully present in the U.S. have
been assigned a SSN. Many existing laws require the disclosure of the SSN for various
purposes. All applicants and participants, including each member of the household (with the
exception of those individuals noted in section 5 of this notice) are required to disclose
his/her SSA-assigned SSN.
The SSA issues three types of social security cards depending on an individual's citizen or
noncitizen status and whether or not a noncitizen is authorized by the Department of
Homeland Security (DHS) to work in the United States.
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They include:
i. The first type of card shows the individual's name and SSN only. This is the card most
people have and reflects the fact that the holder can work in the U.S. without restriction.
SSA issues this card to:
a. U.S. citizens; or
b. Noncitizens lawfully admitted to the United States for permanent residence and
noncitizens with DHS permission to work permanently in the United States (i.e.
refugees and asylees).
ii. The second type of card bears, in addition to the individual's name and SSN, the legend:
"NOT VALID FOR EMPLOYMENT". SSA issues this card to lawful noncitizens
who do not have DHS permission to work, but are required by law to provide a SSN to
obtain general assistance benefits that they already have qualified for.
iii. The third type of card bears, in addition to the individual's name and SSN, the legend
"VALID FOR WORK ONLY WITH DHS AUTHORIZATION". SSA issues this
card to people with DHS permission to work temporarily in the United States.
SSA verifies all noncitizens’ documents with DHS before a SSN card is issued to a
noncitizen.
7. Rejection of Documentation. The PHA may reject documentation of the SSN provided by
the applicant or participant for only the following reasons:
i. The document is not an original document; or
ii. The original document has been altered, mutilated, or not legible; or
iii. The document appears to be a forged document (i.e. does not appear to be authentic).
The PHA should explain to the applicant or participant, the reason(s) the document is not
acceptable and request the individual to obtain acceptable documentation of the SSN and
submit it to the PHA within a specified time frame.
8. Verification of the SSN. The PHA shall verify each disclosed SSN by:
a. Obtaining the documentation listed under section 6 of this notice from applicants and
participants (including each member of the household);
b. Making a copy of the original documentation submitted, returning it to the individual,
and retaining the copy in the file folder; and
c. Recording the SSN on line 3n of the form HUD-50058, and transmitting the form
HUD-50058 to HUD within a timely manner. PHAs are required to transmit the form
HUD-50058 no later than 30 calendar days of receiving the SSN documentation, to
enable HUD to initiate its computer matching efforts for current program participants.
Note: HUD does not initiate computer matching efforts for applicants.
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HUD, via its computer matching program with the SSA, will validate the SSN (along with
the individual’s name and date of birth) against the SSA’s database. EIV will report the
status of the identity verification process as Verified, Failed, Pending, Excluded, or
Deceased on the household Summary Report. Below is a summary of the action the PHA is
required to take for each identity verification status.
a. Verified. If the information matches the SSA database, the individual’s identity
verification status will be Verified (See Exhibit 1 below). No action is required by
the PHA.
b. Failed. If the information does not match the SSA database, the identity verification
status will be Failed (see Exhibit 2 below). See section 22 of this notice for guidance
on how to correct personal identifiers of individuals whose identity verification status
is failed.
c. Pending. If an individual’s identity verification status is Pending (see Exhibit 3
below), this means that HUD has not yet sent the tenant’s personal identifiers to SSA
for validation. No action is required by the PHA.
d. Excluded. Effective April 30, 2012, if an individual’s identity verification status is
Excluded (see Exhibit 4 below), this means that HUD will not send the tenant
personal identifiers to SSA for validation because a valid SSN is not reported on line
3n of the form HUD-50058 or the individual has failed EIV pre-screening as
described in section 22 of this notice.
e. Deceased. If an individual’s identity verification status is Deceased (see Exhibit 5
below), this means that SSA’s records indicate the person is deceased. The PHA is
required to confirm the death with the family’s head of household or listed emergency
contact person. If the individual is deceased and the only household member or the
only surviving household members are a live-in aide and the live-in aides family
(single member household), the PHA must complete an end of participation (EOP)
action on form HUD-50058, and discontinue assistance and/or tenancy.
If there are authorized household members remaining on the program, update the
family composition accordingly, complete an interim reexamination action on form
HUD-50058, and take any other action in accordance with HUD administrative
guidance (see PIH notice 2012-4) and PHA-established policies.
See the HUD-SSA Computer Matching Schedule in section 17 of this notice to determine
when your state’s data will be matched. The PHA is required to retain the EIV Summary
Report or Income Report in each family file as confirmation of compliance with the SSN
disclosure, documentation and verification requirements. Electronic retention of these
reports is permissible.
Once the individual’s identity verification status is classified as Verified, the PHA may, at its
discretion, remove and destroy the copy of the documentation referenced in sections 6 and 8
of this notice. Paper documentation must be destroyed by either shredding or burning.
Electronic documentation must be destroyed by erasing or permanently deleting the file.
Additional guidance related to destruction of records is available in HUD Handbook 2400.25,
Rev. 2, Chg-2: HUD Information Technology Security Policy, dated August 22, 2011.
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The handbook is available online at:
http://www.hud.gov/offices/adm/hudclips/handbooks/cioh/2400.25/index.cfm.
The retention of the aforementioned EIV report which shows an identity verification status of
Verified in the tenant file is adequate documentation of a valid tenant SSN. This will
minimize the risk of exposing the individual’s SSN.
PHAs are encouraged to minimize the number of tenant records that contain documents
which display the full nine-digit SSN. PHAs are permitted to maintain EIV income reports
in the tenant file for the duration of tenancy, and no longer than three years from the end of
participation date.
Exhibit 1: Example of an individual with an EIV identity verification status of Verified.
Exhibit 2: Example of an individual with an EIV identity verification status of Failed.
Exhibit 3: Example of an individual with an EIV identity verification status of Pending.
Exhibit 4: Example of an individual with an EIV identity verification status of Excluded.
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Exhibit 5: Example of an individual with an EIV identity verification status of Deceased.
9. Invalid SSNs. An invalid SSN is an SSN that SSA has never assigned. SSA has never
assigned an SSN with the first three digits of: 000, 666, or 900 series (numbers within the
900-999 range). Additionally, prior to June 25, 2011, SSA never assigned an SSN with the
first three digits of: 000, 666, 772, 800, or 900 series. SSA has never assigned an SSN with
the second two digits of 00 or the last four digits of 0000. For additional information on
ways to determine if an SSN is valid, visit SSA’s website:
http://www.socialsecurity.gov/employer/ssnvhighgroup.htm.
If you suspect someone of committing fraud, waste, or abuse against SSA, report it to SSA’s
Office of Inspector General (OIG) by mail, fax, or phone.
U.S. Mail: Social Security OIG Hotline
P.O. Box 17785
Baltimore, Maryland 21235
FAX: 410-597-0118
Telephone: 1-800-269-0271 from 10:00 a.m. to 4:00 p.m. Eastern Standard Time
TTY: 1-866-501-2101 for individuals that are speech and/or hearing impaired.
10. Individuals without an assigned SSN. It is not uncommon for certain individuals to not
have a SSA-assigned SSN. Below is a listing of such individuals, which is not all-inclusive:
a. U.S. newborn children (eligible citizens - these individuals will be issued a SSN upon
SSA confirmation of birth).
b. Noncitizens lawfully present in the U.S. (ineligible noncitizens - these individuals
will be issued a SSN upon SSA confirmation of the individual’s DHS documentation
or confirmation that the individual is required by law to provide a SSN to receive
general assistance benefits that they already have qualified for).
c. Noncitizens unlawfully present in the U.S. (ineligible noncitizens - typically, these
individuals cannot be assigned a SSN).
PHAs are required to use the Public and Indian Housing information Center (PIC) Tenant ID
Management tool to generate a unique identifier (commonly referred to as an alternate ID
(ALT ID) for those individuals who have not been assigned an SSN. A job aid for use of the
PIC Tenant ID Management tool is available online at:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/public_indian_housing/systems/
pic/ts. Contact the PIC Coach in your local HUD office if you need assistance with PIC.
Once an individual discloses an SSN, the PHA must use the Tenant ID Management tool to
replace the ALT ID with the disclosed SSN within 30 calendar days of receipt of the SSN.
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Note: SSA requires that an individual who has never been issued a SSN card or has lost their
SSN card, complete Form SS-5 – Application for a Social Security Card to request an
original or replacement SSN card, or change information on his/her SSA record. The
form is available online at www.socialsecurity.gov, or can be obtained at the local
SSA office.
11. Individual Taxpayer Identification Number (ITIN). An ITIN is a taxpayer identification
number for federal tax purposes only for certain non-residents and resident noncitizens,
their spouses and dependents, who cannot obtain an SSN. The ITIN begins with the number
“9” and is formatted like a SSN (9XX-XX-XXXX). However, the ITIN is not an SSN and
PHAs must not report the ITIN on line 3n of the form HUD-50058. PHAs are required to
use the Tenant ID Management tool to replace any reported ITIN on line 3n of the form
HUD-50058 with an SSN or an ALT ID.
ITINs do not entitle a noncitizen to social security benefits, create any inference regarding a
noncitizen’s immigration status, or give a noncitizen a right to work in the U.S.
12. Addition of a New Household Member. When a participant requests to add a new
household member, who is at least six year of age or under the age of six and has an SSA-
assigned SSN, to the family, the participant must disclose the SSA-assigned SSN and provide
the PHA with the documentation referenced in section 6 of this notice at the time of such
request, or at the time of processing the interim or annual reexamination of family income
and/or composition. If the family is unable to provide the required documentation of the
SSN, the PHA shall not add the new household member to the family composition until the
family provides such documentation. The PHA is not authorized to generate an ALT ID for
the affected household member.
When a participant requests to add a new household member, who is under the age of six and
does not have an SSA-assigned SSN, the participant must disclose the SSA-assigned SSN
and provide the PHA with the documentation referenced in section 6 of this notice within 90
calendar days of the child being added to the household.
If the family is unable to disclose and provide evidence of the SSN within 90 calendar days,
the PHA is required to grant the family an additional 90-day period to comply with the SSN
disclosure and documentation requirement, only if the PHA determines the family was
unable to comply with the requirements due to circumstances that could not have reasonably
been foreseen and were outside the control of the family. Examples include but are not
limited to: delayed processing of SSN application by SSA, natural disaster, fire, death in
family, etc.
The child is to be included as part of the assisted household and is entitled to all the benefits
of being a household member during the allotted time for the family to comply with the SSN
disclosure and documentation requirements. The PHA is required to generate an ALT ID as
referenced in section 10 of this notice. Upon expiration of the provided time period, if the
family has not complied with the SSN disclosure and documentation requirements, the PHA
must terminate the entire family’s tenancy or assistance, or both.
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13. Penalties for Failure to Disclose and/or Provide Documentation of the SSN. In
accordance with 24 CFR §5.218, the following penalties apply for noncompliance with the
SSN disclosure and documentation requirements:
a. Applicants. The PHA must deny the eligibility of an assistance applicant if s/he
(including each member of the household required to disclose his/her SSN) does not
disclose a SSN and/or provide documentation of such SSN. However, if the family is
otherwise eligible to participate in the program, the family may maintain his/her
position on the waiting list for a period of time as determined by the PHA. The PHA
should prescribe in its policies, the maximum time the family may remain on the
waiting list, pending disclosure of requested information. If all household members
have not disclosed their SSN at the time a unit becomes available, the PHA must offer
the available unit to the next eligible applicant family on the waiting list.
Applicants to the Section 8 Moderate Rehabilitation Single Room Occupancy (SRO)
Program for Homeless Individuals, under 24 CFR §882, may be admitted to the
program without providing the requested documentation (prior or at admission),
however, the individual must provide the PHA with such documentation within 90
calendar days from the date of admission. The PHA may grant the individual one 90-
day extension, if in its discretion, determines that the individual’s failure to comply
with the SSN documentation requirement was due to unforeseen circumstances and
outside the control of the family. If upon the expiration of the provided time period,
the individual fails to comply with the SSN disclosure and documentation
requirements, the PHA must terminate the individual’s tenancy or assistance, or both.
b. Participants. The PHA must terminate the assistance of Section 8 program
participants (the entire household) and terminate the tenancy of Public Housing
participants (the entire household) if s/he (including each member of the household
required to disclose his/her SSN) does not disclose his/her SSN and provide the
required documentation. However, if the family is otherwise eligible for continued
assistance or tenancy in the program, the PHA, at its discretion, may defer the
family’s termination and provide the family an opportunity to comply with the
requirement within a period not to exceed 90 calendar days from the date the PHA
determined the family noncompliant with the SSN disclosure and documentation
requirement, only if the PHA determines:
1. The failure to meet the SSN disclosure and documentation requirements
was due to circumstances that could not have been foreseen and were
outside the control of the family; and
2. There is a reasonable likelihood that the family will be able to disclose the
SSN and provide such documentation of the SSN by the deadline.
If the family is unable to comply with the requirements by the specified deadline, the
PHA must terminate the entire family’s tenancy or assistance, or both.
The PHA must deny admission or terminate the family’s tenancy or assistance, or
both, if the family submits falsified SSN documentation.
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14. PHA Penalties for Noncompliance. PHAs are required to ensure compliance with SSN
disclosure, documentation, and verification requirements outlined in this notice and HUD
regulations, including the enforcement of penalties for a family’s failure to comply with the
HUD requirements.
PHAs may be subject to sanctions and/or the assessment of disallowed costs associated with
any resulting incorrect subsidy or tenant rent calculation or both as a result of a PHA’s
noncompliance and/or enforcement of the SSN disclosure, documentation, and verification
requirements outlined in this notice and the applicable HUD regulations.
15. Third Party Verification Requirement. PHAs are required to comply with admission and
occupancy requirements for Public Housing under 24 CFR §960.259(c)(1) and Section 8
under 24 CFR §982.516(a)(2), which requires PHAs to obtain and document in the
family/tenant file, third party verification of the following factors, or document in the file
why third party verification was not available: (1) reported family annual income; (2) the
value of assets; (3) expenses related to deductions from annual income; and (4) other factors
that affect the determination of adjusted income or income-based rent.
It is the Department’s position that a SSA benefit verification letter (dated within the last 60
days of the PHA request date for information or within the PHA-tenant interview date)
provided by the family or an undisputed EIV Income Report which displays the current
social security benefit amount is third party verification. No additional verification is
required by the PHA. SSA has requested that PHAs refrain from submitting requests to SSA
to verify that a family is not receiving social security benefits.
16. Third Party Verification of SS/SSI Benefits of Applicants and Household Members.
EIV does not contain SS and SSI benefit information of applicants for HUD's rental
assistance programs. PHAs must ask applicants to provide a copy of their SS and/or SSI
benefit letter, dated within the last 60 calendar days, for each household member that
receives SS and/or SSI benefits. Do not send applicants to SSA offices if they do not have
this information. Instead:
While meeting with the applicant, help the applicant request a benefit verification letter
from SSA's website, Social Security Online, at www.socialsecurity.gov. This service is
free and SSA will send the letter to the applicant within 10 business days.
To access the site for requesting benefit verification letters, go to the Social Security
Online front page, click on the Learn what you can do online link; click on the applicable
link: If you get Social Security benefits you can or If you get Supplemental Security
Income (SSI) you can, then click on the Request a Proof of Income Letter link and follow
the instructions on the Information about the Proof of Income Letter page. Assist the
applicant in answering questions and explain how the applicant should provide the letter
to your office; or
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Ask the applicant to request a Proof of Income Letter from SSA’s toll-free number
800-772-1213. Persons with speech or hearing impairments may call SSA’s toll-free
telephone typewriter (TTY) number 800- 325-0778, Monday through Friday, between
7:00 a.m. and 7:00 p.m.
Note: SSA encourages SS and SSI recipients to use SSA’s web site rather than the
toll-free number to request Proof of Income letters.
The PHA must obtain the original SSA benefit letter from the individual, make a
photocopy of the document for the PHA file and return the original document to the
individual. The PHA is required to use the gross benefit amount reported on the SSA
Proof of Income Letter to calculate annual income from social security benefits.
17. Third Party Verification of SS/SSI Benefits of Participants and Household Members.
SSA-provided SS/SSI benefit information for participants and household members, who
have validated personal identifiers (the individual’s identity verification status in EIV is
Verified), is available from HUD’s online EIV system, which can be accessed by authorized
PHA staff at: https://hudapps.hud.gov/HUD_Systems.
PHAs are required to use EIV to verify SS/SSI benefits of current participants and
household members. PHAs who do not currently have access to EIV must contact their
local HUD field office to register for access to the EIV system. PHA EIV access is set
up by the PHA’s designated EIV User administrator and approved by the EIV
Coordinator in the local HUD office. Information regarding HUD’s EIV system is
available online at:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/public_indian_housing/
programs/ph/rhiip/uivsystem.
PHAs are required to view the EIV Income Report and confirm with the tenant that the
current listed benefit amount is correct. If the tenant agrees with the current EIV-
reported amount, the PHA is required to use the EIV-reported gross benefit amount to
calculate annual income from social security benefits.
If the tenant disputes the EIV-reported benefit amount, the PHA is required to request the
tenant to provide a current (dated within the last 60 calendar days) SSA Proof of Income
Letter. If the tenant is unable to provide the requested document, the PHA is required to
follow the instructions under Third Party Verification of SS/SSI Benefits of Applicants
and Household Members (see section 16 of this notice). The PHA is required to use the
gross benefit amount reported on the SSA Proof of Income Letter to calculate annual
income from social security benefits.
If the tenant’s benefit information is not available in the EIV system, the PHA is required
to follow the instructions under Third Party Verification of SS/SSI Benefits of Applicants
and Household Members (section 16 of this notice). The PHA is required to use the
gross benefit amount reported on the SSA Proof of Income Letter to calculate annual
income from social security benefits.
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Note: It is possible for EIV to not display SS/SSI benefit information although the
individual has been receiving benefits for years. EIV displays only benefit information
that has been received from SSA.
Photocopies of social security checks or bank statements are not acceptable forms of
verification for SS/SSI benefits because the dollar amount listed may not be the gross
benefit amount.
Note: SS/SSI benefit information in the EIV system is updated every three months in
accordance with the below schedule during the 1st and 15th of the month. Income
information is posted to the family’s individual EIV Income Report (accessible by using
EIV’s Income Information By Head of Household function). Recently posted SSA
income information during the work week (Monday through Friday) will not be available
via batch EIV Income Reports (accessible by using EIV’s Income Information By
Reexamination Month function) until successful completion of EIV’s weekend
summarization job which posts updated information to all batch verification reports every
Saturday morning.
SS/SSI benefits are increased annually to reflect the SSA-approved cost of living
adjustment (COLA) for all beneficiaries by December 31st in the EIV system. However,
due to the large volume of data processed by the Department, there may be a delay in
updating the new SS/SSI benefit amounts until January 15th.
HUD-SSA Computer Matching Schedule
PHA State Month Matched
AK, DC, DE, GQ, HI, IA, IN, KS, LA, ME, NC, NE,
NH, NJ, NV, OH, RI, SD, TN, TQ, TX, UT, VQ, VT, January, April, July, October
WV, WY
AL, FL, GA, ID, IL, KY, MD, MI, MO, ND, NY, VA February, May, August, November
AR, AZ, CA, CO, CT, MA, MN, MS, MT, NM, OK,
March, June, September, December
OR, PA, RQ, SC, WA, WI
14
18. SS and SSI Benefit Amounts Reported in EIV. All federal SS and SSI benefit amounts are
reported in EIV as whole dollar amounts. By law, SSA rounds all benefit amounts down to
the next lower whole dollar. As such, the SS and SSI benefit amount listed on a SSA Proof
of Income Letter may differ from what is reported in EIV. For example, a SSA benefit letter
may list the monthly benefit amount as $450.80 and EIV will display the amount as $450.00.
This disparity is unsubstantial and typically has no impact on the family rent contribution
amount. However, to ensure consistency in the determination of annual SS and SSI income,
PHAs are required to use the EIV-reported SS and SSI benefit amounts unless the tenant
disputes the EIV-reported amount. In instances in which the family disputes the EIV-
reported SS and/or SSI benefit amount, PHAs are required to follow the verification
requirement outlined in section 16 of this notice and use the full amount listed on the SSA
Proof of Income Letter and round the final result of the calculation and report on the
applicable line(s) of the form HUD-50058 as outlined below.
Note: when calculating any monetary amount always use the full dollar amount and cents
and round the final result.
Reporting of monetary figures on the form HUD-50058
Enter only whole dollar amounts. Do not include cents, commas, or dollar signs. Enter
$4,500.00 as 4500. Round each monetary amount up when a number is $0.50 or above.
Enter $4,500.80 as 4501. Round each monetary amount down when a number is $0.49 or
below. Enter $4,500.25 as 4500.
19. Applying SSA COLA to Current Annual and Interim Reexaminations. Each year during
the month of October, SSA announces the COLA by which federal SS and SSI benefits are
adjusted to reflect the increase, if any, in the cost of living as measured by the Consumer
Price Index for Urban Wage Earners and Clerical Workers prepared by the Bureau of Labor
Statistics. The purpose of the COLA is to ensure that the purchasing power of SS and SSI
benefits are not eroded by inflation. The federal COLA does not apply to state paid
disability benefits. Additional information regarding the SSA COLA is available online at
www.socialsecurity.gov.
Effective the day after SSA has announced the COLA, PHAs are required to factor in the
COLA when determining SS and SSI annual income for all annual reexaminations and
interim reexaminations (in accordance with PHA-established policy) of family income which
have not yet been completed and will be effective January 1st or later of the upcoming year.
Example: Bob Jones currently receives $500 a month (SS benefit). You are currently
working on his annual reexam (in November 2011) which is effective 02/01/2012. The PHA
must determine annual SS income as follows:
Current benefit amount: $500 X 3.6% [or 0.036] (COLA rate) = $18.00 COLA
New gross SS benefit effective 01/01/2012 = $518.00 ($500 current benefit + $18
COLA)
Annual income effective 02/01/2012: $518 X 12= $6,216.00.
15
20. Treatment of SSA Overpayment Deductions from Social Security Benefits.
SSA Overpayment Deductions. An overpayment occurs when SSA pays an individual
more than s/he should have been paid. If this happens, SSA will notify the individual and
his/her designated representative payee, if applicable. Recovery of an overpayment is made
by withholding the monthly social security check until the overpayment is paid in full
(individuals receiving SS benefits), unless the individual requests a lesser withholding
amount and SSA approves the request. Full withholding would start 30 days after SSA
notification of the overpayment. SSA begins deducting money (for overpayment recovery)
from SSI payments at least 60 days after SSA notification of the overpayment. Generally,
SSA will withhold 10 percent of the maximum federal SSI benefit rate each month.
However, an individual may request that less be taken from their benefit, or an individual
may ask to pay back the overpayment at a rate greater than 10 percent.
Regardless of the amount withheld to repay SSA the overpayment amount, or the length of
the anticipated withholding period, the PHA must use the reduced benefit amount after
deducting only the amount of the overpayment withholding from the gross benefit amount.
The PHA should be cognizant of the SSA-determined overpayment amount and length of
time the reduced payment will occur, to ensure the family’s accurate rent contribution for the
duration of reduced income; however circumstances may arise affecting the end date of the
withholding period, causing it to go on longer than anticipated. See examples below.
Note: A Social Security overpayment can be withheld from a SSI underpayment due to the
beneficiary.
Example 1: Bob’s gross monthly SSI benefit is $500 (or $6,000 annually). On February 1,
2012, Bob brings in a letter showing that SSA has determined that he has been overpaid by
$100, and will begin deducting 10% ($50) from his monthly check on March 1, 2012. Note
that this deduction would occur for only two months (March and April). The PHA would
calculate annual income at $5,400 ($500 - $50= $450 X 12) and Bob’s rent contribution
should be changed for two months; however once the deduction ends (May 2012), annual
income should be recalculated again, and the full SSI benefit should again be used to
calculate annual income.
Example 2: Sue’s gross monthly SSI benefit is $500 (or $6,000 annually). On February 1,
2012, Sue brings in a letter showing that SSA has determined that she has been overpaid by
$2,000, and will begin deducting 10% ($50) from her monthly check on March 1, 2012.
Note that this deduction would occur for 40 months.
The PHA would calculate annual income at $5,400 ($500 - $50= $450 X 12) and Sue’s rent
contribution should be changed and effective until the next reexamination of income, at
which time a new redetermination would be made based on current information and
documentation.
16
21. Additional Information Regarding Supplemental Security Income (SSI).
This section provides PHAs with additional information regarding federal SSI benefits paid
by SSA which should be considered by the PHA at the time a family or individual applies for
initial or continued participation in a HUD rental assistance program. Additional information
is available online at: http://www.ssa.gov/ssi/spotlights/spot-living-arrangements.htm and
http://www.ssa.gov/ssi/text-benefits-ussi.htm.
a. Generally, prior to the admission into a HUD rental assistance program, individuals
who live in institutions such as hospitals, nursing homes, prisons or jails are not
eligible for SSI or are only eligible for a maximum of $30 a month (some states
supplement this $30 benefit). However, this reduced SSI benefit amount may increase
once the individual reports his or her new residency address to SSA. Accordingly,
PHAs must consider the increased benefit amount when conducting subsequent
reexamination of family income in accordance with HUD requirements and the
PHA’s policies.
b. Some states supplement the federal SSI benefit with additional payments. The
following states do not supplement the federal SSI benefit with additional payments:
Arkansas, Arizona, Mississippi, North Dakota, Tennessee, and West Virginia. EIV
will display (as reflected in the below EIV screenshot) the state-paid SSI amount as
supplied by SSA for individuals that reside in the following states: California,
Delaware, District of Columbia, Hawaii, Iowa, Massachusetts, Michigan, Montana,
Nevada, New Jersey, New York, Pennsylvania, Rhode Island, Utah, and Vermont.
Accordingly, PHAs must include state-paid SSI benefits in addition to federal-paid
SSI benefits when determining annual income in accordance with HUD requirements
and the PHA’s policies.
22. How to Ensure Availability of Social Security Benefit Information in the EIV System.
The availability of SS and SSI benefit information in the EIV system depends on PHA data
quality and timely submission of form HUD-50058 to the PIC. PHAs must ensure that data
entered in section 3 of the form HUD-50058 (i.e. household members’ name, date of birth
and social security number) is complete and accurate. The first and last name of each
household member reported on the form HUD-50058 must be listed exactly as it is listed on
SSA records.
17
If a family’s form HUD-50058 is not successfully submitted to PIC or if it has been 15 or
more months since the effective date listed on the current form HUD-50058 available in PIC,
HUD will not initiate computer matching for these individuals and new income information
will not be available in EIV.
In accordance with 24 CFR §5.233(a)(2)(ii), PHAs are required to use EIV to reduce
administrative and subsidy payment errors. As such, PHAs are required to use EIV’s
Identity Verification Report on a monthly basis to correct noted deficiencies within 30
calendar days and improve the availability of income information in EIV. This report
contains two reports (Failed EIV Pre-Screening and Failed SSA Identity Test), which can
help the PHA improve the availability of income information and assist the PHA in
identifying tenant personal identifiers that require correction. The Identity Verification
Report contains a third report called Pending Verification.
Below is a summary of how these reports can be beneficial to the PHA.
a. Failed EIV Pre-screening Report: informs the PHA of any tenant who has failed
HUD’s EIV pre-screening process due to incorrect personal identifiers (date of birth,
surname, and/or SSN) or invalid form HUD-50058 transmitted (e.g. effective date of
action is 15 or more months ago – an indication of a possible overdue annual reexam).
Effective April 30, 2012, this report will no longer include household members with a
PIC-generated ALT ID. Household members with a PIC-generated ALT ID will
continue to appear on EIV’s Immigration Report. Tenants that appear on this report are
excluded from the data matching process with the SSA and Department of Health and
Human Services’ (HHS’) National Directory of New Hires (NDNH). Thus, HUD will
not request or obtain income information for these individuals.
PHA staff is required to review this report on a monthly basis; if applicable, obtain
appropriate documentation from the tenant, update section 3 of the form HUD-50058,
accordingly, and successfully transmit a corrected or updated form HUD-50058 to PIC;
or use the PIC Tenant ID Management tool to replace incorrect SSNs, ITINs, or ALT IDs
within 30 calendar days.
For invalid (PIC-rejected) forms HUD-50058, PHA staff is required to review the PIC
Error Submission report and take appropriate action to correct the error and successfully
submit a corrected form HUD-50058 to PIC in accordance with the PIC Technical
Reference Guide available online at:
http://www.hud.gov/offices/pih/systems/pic/50058/pubs/trg/index.cfm. Pages 199-201
provide guidance on how to correct specific PIC errors. The PIC Coach within the PHA’s
designated local HUD office is available to provide assistance with PIC. Additional PIC
help resources are available online at:
http://portal.hud.gov/hudportal/HUD?src=/program_offices/public_indian_housing/syste
ms/pic/gethelp.
18
b. Failed SSA Identity Test Report: informs the PHA of any tenant whose identity cannot
be confirmed by SSA due to incorrect personally identifiable information (PII) (date of
birth, surname, and/or SSN) recorded in section 3 of the form HUD-50058, which do not
match the personal identifiers reported in SSA’s database or SSA has determined that a
tenant is deceased. HUD verifies all tenant-reported PII against the SSA database.
For certain tenants, SSA will provide the date of birth and/or social security number as
reported in SSA’s files. PHAs are required to update the form HUD-50058 with the
SSA-provided information. As outlined in section 10 of this notice, PHAs must use the
PIC Tenant ID Management tool to replace incorrect SSNs or ALT IDs with the correct
SSN. If a tenant disputes the SSA-provided information, the tenant must resolve this
disparity with SSA.
PHA staff is required to review this report on a monthly basis; if applicable, obtain
appropriate documentation from the tenant, update section 3 of the form HUD-50058,
accordingly, and successfully transmit a corrected form HUD-50058 to PIC within 30
calendar days.
Effective April 30, 2012, the Failed SSA Identity Test Report (and the Income Report)
will include the date SSA verified the tenant PII, as reflected in the below EIV
screenshot. This feature will allow HUD and PHAs to monitor timely implementation of
corrective action to address incorrect PII.
c. Pending Verification Report: This report identifies households and household
members in which the tenant PII is scheduled to be matched against SSA’s database with
HUD’s next monthly computer matching effort in accordance with the computer
matching schedule in section 17 of this notice.
19
Below is a summary of EIV failed verification error descriptions, explanations, and corrective
actions PHAs are required to implement within 30 calendars days of the noted deficiency in
order to ensure the availability of social security benefit information in EIV and incorrect tenant
personal identifiers are promptly corrected.
Identity Verification Report: Failed SSA Identity Test Report Error Messages
Error Message Required PHA
No. Error Message Description
Explanation Corrective Action
1 SSN is verified; individual is The tenant’s SSN has Contact tenant’s adult
deceased been verified by SSA family member or
and the individual is next of kin to confirm
Or deceased. death.
SSN is verified; individual is If a date follows the Upon confirmation of
deceased MM/DD/YYYY error message, this is death, update family
the date of death as composition
reflected in SSA accordingly.
records.
If a single member
deceased household,
take appropriate
action in accordance
with HUD
administrative
guidance, program
requirements and
PHA-established
policies, including
termination of HAP
contract (Section 8
only) and transmit an
End of Participation
(EOP) (action type 6)
form HUD-50058.
If applicable, recover
HAP overpayment
from landlord.
2 Verification Failed - Surname The date of birth Update line 3e of
matched, but DOB did not match recorded on line 3e of form HUD-50058
with SSA records MM/DD/YYYY the form HUD-50058 with the SSA-
does not match the provided DOB. The
DOB in SSA records. tenant must follow-up
However, the DOB with SSA to dispute
reflected in SSA the SSA-provided
records is listed at the DOB.
end of the error
message.
20
Identity Verification Report: Failed SSA Identity Test Report Error Messages
Error Message Required PHA
No. Error Message Description
Explanation Corrective Action
3 Verification failed – SS/SSI benefits The tenant is Request the tenant to
cannot be disclosed due to receiving SS/SSI provide a current
discrepancy in date of birth benefits; however, SS/SSI benefit letter.
MM/DD/YYYY SSA can not disclose
the benefit amount Update line 3e of
because the date of form HUD-50058
birth recorded on line with the SSA-
3e of the form HUD- provided DOB. The
50058 does not match tenant must follow-up
the DOB in SSA with SSA to dispute
records. However, the SSA-provided
the DOB reflected in DOB.
SSA records is listed
at the end of the error
message.
4 No benefits reported by SSA No benefits reported Update line 3e of
MM/DD/YYYY by SSA. form HUD-50058
with the SSA-
The date of birth provided DOB. The
recorded on line 3e of tenant must follow-up
the form HUD-50058 with SSA to dispute
does not match the the SSA-provided
DOB in SSA records. DOB.
However, the DOB
reflected in SSA
records is listed at the
end of the error
message.
5 Verification failed - Date of birth The surname recorded Ask the tenant to
matched, but surname did not match on line 3b of the form provide
with SSA records HUD-50058 is not the documentation (SSN
same surname card, birth certificate,
or reflected in SSA’s state issued
Surname does not match; DOB was records. identification card,
checked marriage license or
court documents) of
the other name he/she
is using.
Update line 3b of
form HUD-50058
with the correct
surname.
21
Identity Verification Report: Failed SSA Identity Test Report Error Messages
Error Message Required PHA
No. Error Message Description
Explanation Corrective Action
6 Verification failed – SS/ SSI benefits The tenant is Request the tenant to
cannot be disclosed due to receiving SS/SSI provide a current SSN
discrepancy in name benefits; however, assignment letter or
SSA can not disclose SS/SSI benefit letter.
the benefit amount
because the PIC- Ask the tenant to
reported SSN is not provide
assigned by SSA to documentation (SSN
the PIC-reported card, birth certificate,
tenant name. state issued
identification card,
marriage license or
court documents) of
the other name he/she
is using.
Update line 3b and/or
3c of form HUD-
50058 with the correct
first name and/or
surname.
7 Verification failed - SSN not found in The tenant SSN Update line 3n of
SSA records XXXXXXXXX recorded on line 3n of form HUD-50058
the form HUD-50058 with the SSA-
is not a valid number provided SSN.
issued by SSA.
However, the SSN
reflected in SSA
records is listed at the
end of the error
message.
22
Identity Verification Report: Failed SSA Identity Test Report Error Messages
Error Message Required PHA
No. Error Message Description
Explanation Corrective Action
8 Verification failed - SSN not found in The tenant’s SSN Request original SSN
SSA records recorded on line 3n of card from tenant.
the form HUD-50058
or is not a valid number Confirm SSN
issued by SSA or displayed on the card
listed in SSA records. matches the SSN
SSN is not in file
reported on line 3n of
form HUD-50058.
If the numbers do not
match, make the
necessary correction
on line 3n of form
HUD-50058.
For continued SSN
failures, notify HUD
OIG or other law
enforcement agency.
Note: If SSA’s records are wrong, only the tenant can request SSA to correct his/her record, by
completing and submitting form SS-5 Application for a Social Security Card to the local
SSA office.
For any case in which your agency has determined that the tenant name or surname reported on
the form HUD-50058 is correct, fax the following information to HUD Headquarters at
(202) 485-0288:
a. PHA Code;
b. HOH first and last name;
c. First and last name of household member with name discrepancy; and
d. A legible copy of the SSA statement of SSN assignment (see attached sample letter)
Identity Verification Report: Failed EIV Pre-screening Report Error Messages
Error Message Error Message Required PHA
No.
Description Explanation Corrective Action
1 Failed DOB check. The date of birth is Enter DOB on line 3e of the form HUD-
blank or null. 50058. Ensure only numbers are
recorded.
2 Failed effective The effective date of Enter a current effective date on line 2b
date check. action is more than 15 of the form HUD-50058. The PHA must
months old. ensure that it has completed a current
reexam of family income and
composition.
23
Identity Verification Report: Failed EIV Pre-screening Report Error Messages
Error Message Error Message Required PHA
No.
Description Explanation Corrective Action
3 Failed last name The last name is blank Enter last name on line 3b of the form
check. or null. HUD-50058. Ensure only alpha
characters are recorded. Do not include
special characters such as -, ~, `, or ‘.
4 Failed SSN check. The SSN is not Enter valid SSN on line 3n of the form
numeric or all 9s or HUD-50058. Do not use repetitive
LIKE {000%} or LIKE numbers, as directed in the current Form
{___00%} or LIKE HUD-50058 Instruction Booklet, if
{%0000}. tenant has not disclosed a SSN. The
PHA is required to generate an ALT ID
for affected individuals as outlined in
section 9 of this notice.
Note: This error message will occur for
any individual with a PIC-generated ALT
ID. If the individual is a U.S.
Citizen/National or eligible noncitizen,
the PHA is required to follow up with the
family to obtain documentation of the
SSN. If the individual does not contend
to have eligible immigration status (and
coded as an ineligible noncitizen on the
form HUD-50058), no further action is
required by the PHA.
PHAs are authorized to implement the below HUD-approved workaround for any overdue
reexamination which your agency has not completed due to pending litigation.
Authorized Workaround:
1. The PHA must submit the following information to HUD Headquarters (HHQ) via email
to PIH.RHIIP.TA@HUD.GOV, and a copy to the local HUD field office:
a. PHA Certification signed and dated by the Executive Director or designated
official on the PHA’s letterhead, which states the following:
I certify under the penalties of perjury that the attached list of head of
household (HOH) names have an overdue annual reexam due to pending
litigation initiated by the Housing Authority or tenant. I agree to submit
an updated form HUD-50058 to PIC, in accordance with HUD guidance,
once the court has issued a final order or the family discontinues
participation in a PIH rental assistance program, whichever occurs first.
24
I understand that HUD may request copies of court proceedings filed with
the court and agree to furnish such documents and any other documents
associated with the pending litigation upon written request of a HUD
official.
b. A listing of HOHs in which there is pending litigation, the type of pending
litigation pending (i.e. wrongful termination, breach of lease, tenant holding over
action, etc.) the date the litigation began and court-assigned case number.
PHAs must download the EIV Identity Verification/Failed EIV Pre-
screening report into Excel (prior to implementing action item 3 below) to
create the listing, however, the PHA must delete all tenant social security
numbers before sending the file to HUD.
Add the following columns to the report and provide the applicable
information:
Date Litigation Initiated
Court-Assigned Case Number
Type of Litigation
2. Submissions must be emailed to PIH.RHIIP.TA@HUD.GOV, with a copy to the local
HUD field office within 30 calendar days of the date the PHA initiated litigation.
3. The PHA will successfully submit an action type 3 (interim reexamination) form HUD-
50058 to PIC in which line 2b, effective date contains a current date; line 2i, projected
effective date of next reexamination is equal to a date 12 months from the date listed on
line 2b; and any line between 2q – 2u (PHA use only) contains the words “Pending
Litigation”.
23. When the Identity Verification Report is Updated. Below is guidance to explain how the
Identity Verification report is updated.
a. Failed EIV Pre-Screening Report
When the PHA corrects or updates information reported on section 2 or 3 of the form
HUD-50058, EIV copies the data from PIC on a nightly basis. However, the Failed
EIV Pre-Screening report is updated on a weekly basis, on every Saturday morning
upon successful completion of EIV’s weekend summarization job. PHAs are able to
view the updated report on the following Monday.
b. Failed SSA Identity Test Report
When the PHA corrects or updates PII reported on section 3 of the form HUD-50058,
EIV copies the data from PIC on a nightly basis. However, the Failed SSA Identity
Test Report is updated once the following actions occur:
25
i. The updated PII is submitted to SSA for verification in the month following the
month in which the updated form HUD-50058 was successfully submitted to
PIC; and SSA returns the results (verified, failed, or deceased) of the data
matching process to EIV; or
ii. SSA updates the PII reported on its records and this information matches the PII
reported on the form HUD-50058 when HUD submits the tenant PII to SSA for
verification; and
iii. Successful completion of the EIV’s weekend summarization job.
Once the above actions occur, PHAs are able to view the updated report on the
following Monday.
Note: When an updated form HUD-50058 to correct a tenant’s PII is successfully
submitted to PIC or a tenant’s SSN is corrected using the PIC Tenant ID
Management tool, the tenant’s EIV identity verification status will change to
Pending from Failed. This action is confirmation that the PHA has
successfully submitted an updated form HUD-50058 to PIC and that HUD has
flagged the tenant record for data matching with SSA during the next monthly
data matching process. For example, updated PII on forms HUD-50058
successfully submitted to PIC in January will be matched with SSA in
February. These updated households will not appear on the Pending
Verification Report unless these households were scheduled for the original
quarterly computer matching process in accordance with the HUD-SSA
Computer Matching Schedule in section 17 of this notice.
24. Penalties for Non-Compliance with Use of EIV’s Identity Verification Report. HUD
will monitor each PHA’s Identity Verification report on a quarterly basis and notify affected
PHAs of the need to correct deficiencies and if requested by HUD, provide documentation
and/or certification of PHA-implemented corrective action(s).
PHAs may be subject to sanctions for failure to 1) recover or attempt to recover improper
subsidy payments made in error; 2) reimburse the Housing Choice Voucher (HCV) housing
assistance payment (HAP) account for any unrecovered HAP overpayment; 3) correct noted
deficiencies identified on the Identity Verification report in accordance with HUD
regulations and/or administrative guidance; or 4) provide HUD-requested documents in
response to a HUD notice.
For any imposed penalty, HUD will notify the PHA in writing of such penalty and afford the
PHA a 30-day period to appeal HUD’s decision. Appeals must be postmarked no later than
30 days from the date of the penalty notice and sent by certified mail or carrier service (UPS,
FEDEX, DHL, etc.) to:
U.S. Department of Housing and Urban Development
Office of Public and Indian Housing
Real Estate Assessment Center
Attention: Nicole Faison
451 7th Street, SW, Room PCFL1
Washington, DC 20410
26
Appeals by fax or email will not be processed. HUD will provide a written response to your
appeal request within 30 days of receiving the appeal request.
25. For inquiries about this Notice contact: your local HUD field office or Nicole Faison of
HUD Headquarters’ Office of Public and Indian Housing, Real Estate Assessment Center
Programs at (202) 475-7963, or via email at PIH.RHIIP.TA@HUD.GOV. Persons with
hearing or speech impairments may access the aforementioned number via TTY by calling
the Federal Information Relay Service at (800) 877-8339.
26. Paperwork Reduction: The information collection requirements contained in this notice
have been approved by the Office of Management and Budget (OMB under the Paperwork
Reduction Act of 1995 (44 U.S.C. 3520) and assigned OMB control number(s) 2577-0083
and 2577-0267. In accordance with the Paperwork Reduction Act, HUD may not conduct or
sponsor, and a person is not required to respond to, a collection of information unless the
collection displays a currently valid OMB control number.
/s/
Sandra B. Henriquez, Assistant Secretary
for Public and Indian Housing
Attachment: Sample SSA SSN assignment letter
Source: Legislative text reproduced verbatim
Plain English
PIH Notice 2012-10 establishes the procedures that public housing agencies (PHAs) must follow to collect, document, and verify Social Security Numbers and SS/SSI benefit information for applicants and participants in HUD rental assistance programs, including Public Housing, Housing Choice Voucher, and Project-Based programs. The notice requires PHAs to use HUD's Enterprise Income Verification (EIV) system as the primary tool for confirming identity and income, replacing most manual verification methods. Certain individuals—such as those who do not claim eligible immigration status or elderly participants who never disclosed a valid SSN—are exempt from some requirements under section 5 of the notice.
Written by anthropic/claude-sonnet-4.6 · Reviewed on October 7, 2026
Plain English — not legal advice.
For Property Managers
Under PIH Notice 2012-10, Section 8 property owners and landlords should be aware that PHAs administering voucher and project-based programs are required to verify tenant SSNs and SS/SSI benefits through the EIV system before and during tenancy. Compliant program administrators collect original SSN documentation, record it accurately on form HUD-50058, and use EIV Income Reports rather than directing tenants to SSA offices for manual verification. Landlords receiving Housing Assistance Payments should also know that HAP overpayments may be recovered if a PHA determines a subsidy error resulted from noncompliance with these requirements.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
For Tenants
PIH Notice 2012-10 governs how PHAs handle SSN disclosure and benefit verification for participants in Public Housing, Housing Choice Voucher, and Project-Based programs. Participants generally have the right to a deferral period before termination if noncompliance with SSN requirements was due to circumstances outside their control, as described in section 13. Tenants who believe their personal information has been incorrectly reported in EIV, or who face termination related to these requirements, may contact a local tenant-rights organization or HUD field office for guidance.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 7, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
Current
Oct 6, 2026
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