HUD PIH Notice § 2023-28

SPECIAL ATTENTION OF:                                     NOTICE PIH 2023-28
Regional Administrators; Directors of HUD
Regional and Field Offices of Public
Housing; Public Housing Agencies;                         Issued: September 29, 2023
Property Owners participating in any                      Expires: This notice remains in effect until
Housing Choice Voucher program.                           amended, superseded, or rescinded.
                                                          Cross References:
                                                          24 CFR Parts 5, 35, 882, 982, 983
                                                          Notice PIH 2023-16
                                                          Notice PIH 2022-01
                                                          Notice PIH 2020-31
                                                          Notice PIH 2017-20
                                                          Notice PIH 2016-05
                                                          Notice PIH 2013-17

SUBJECT: Implementation of National Standards for the Physical Inspection of Real
Estate (NSPIRE) Administrative Procedures for the Housing Choice Voucher (HCV)
Programs

1. Purpose
This notice finalizes the administrative procedures of National Standards for the Physical
Inspection of Real Estate (NSPIRE) for the Housing Choice Voucher (HCV) and Project-Based
Voucher (PBV) programs (and by reference to HQS, the Section 8 Moderate Rehabilitation
Program (Mod Rehab) found in 24 CFR part 882). NSPIRE for HCV and PBV programs,
referred to as NSPIRE-V during HUD’s demonstration, will be effective October 1, 2023, and
will replace Housing Quality Standards (HQS), as previously defined in 24 CFR 982.401, as the
inspection standards for these programs. As announced in the Federal Register, “Economic
Growth Regulatory Relief and Consumer Protection Act: Implementation of National Standards
for the Physical Inspection of Real Estate (NSPIRE); Extension of NSPIRE Compliance Date for
HCV Programs,”1 HUD extended the compliance date for HCV and PBV programs until
October 1, 2024. This notice applies to all Public Housing Agencies (PHAs), including Moving-
to-Work (MTW) PHAs, administering Section 8 Housing Choice Voucher programs.

2. Background
On May 11, 2023, HUD published the “Economic Growth Regulatory Relief and Consumer
Protection Act: Implementation of National Standards for the Physical Inspection of Real Estate
1
 Economic Growth Regulatory Relief and Consumer Protection Act: Implementation of National Standards for the
Physical Inspection of Real Estate (NSPIRE); Extension of NSPIRE Compliance Date for HCV Programs, 88 FR
66882 (September 28, 2023)
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(NSPIRE)” final rule in the Federal Register (“NSPIRE final rule”).2 The NSPIRE final rule
establishes a new approach to defining and assessing housing quality called the NSPIRE.
NSPIRE strengthens HUD’s physical condition standards and improves HUD oversight by
aligning and consolidating the inspection regulations used to evaluate “HUD housing” as defined
in 24 CFR 5.701(c), across multiple programs. Implementation of the NSPIRE final rule ensures
that residents of HUD housing live in safe, habitable dwellings. It also ensures that the items and
components located both inside and outside, and within the units of HUD housing are
functionally adequate, operable, and free of health and safety hazards. The rule also states that
HUD will publish NSPIRE Standards through a Federal Register Notice at least once every three
years to allow HUD to be responsive to the ever-changing public and assisted housing portfolio
and evolving needs and research findings in the field.

During the first phase of implementation, HUD commenced inspections for Public Housing
properties and certain Multifamily Housing NSPIRE Demonstration participants beginning July
1, 2023. As described in the final rule, NSPIRE implementation included three core notices: the
NSPIRE Standards, NSPIRE Scoring, and NSPIRE Administrative Procedures notices covering
the Public Housing and Multifamily Housing programs listed at 24 CFR 5.701. More
information on these notices is posted at
https://www.hud.gov/program_offices/public_indian_housing/reac/nspire/notices.

HUD is also issuing this Administrative Procedures notice covering the HCV and PBV (and by
reference to HQS, the Mod Rehab) programs. Prior to the implementation of NSPIRE,
inspections under these programs were conducted in accordance with HQS, as defined in 24 CFR
982.401. This notice informs PHAs that administer these programs of the effective date of
implementation of NSPIRE, covers the new NSPIRE Standards, instructs PHAs to update their
inspection standards before the compliance date of October 1, 2024, and explains any other
changes to the inspection processes.

3. Effective Date
This notice provides guidance for HCV and PBV programs and implements the second phase of
the NSPIRE final rule for these programs before the compliance date of October 1, 2024. While
compliance is not required before that date, HUD encourages any PHA that is ready to
implement NSPIRE to do so at their earliest convenience. With respect to inspections conducted
on and after the implementation of NSPIRE for the programs identified above, this notice
replaces all HQS guidance previously issued by HUD, including the Housing Inspection Manual
for the Section 8 Existing Housing Program, Chapter 10: Housing Quality Standards of the 2001
Housing Choice Voucher Program Guidebook3, and HUD forms 52580 and 52580-A. HUD will
issue updates to HCV guidance materials for NSPIRE later this year.

PHAs that will implement inspections using the NSPIRE Standards on or after October 1, 2023,
will need to be in communication with their landlords and families regarding the upcoming
changes to the inspection standards. All participating landlords and families must be notified of

2
  Economic Growth Regulatory Relief and Consumer Protection Act: Implementation of National Standards for the
Physical Inspection of Real Estate (NSPIRE), 88 FR 30442 (May 11, 2023)
3
  This Guidebook is no longer in effect, but HUD recognizes that because this chapter has not been updated or
superseded, it may still be in use by PHAs.
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NSPIRE, what the NSPIRE Standards are, and when these changes will take effect for their
inspections. To properly prepare for NSPIRE inspections, PHAs must also ensure that inspectors
are trained on NSPIRE and any new software or tools they will utilize.

Please note that PHAs with units subject to HQS inspections conducted prior to the effective date
identified above shall hold those units and owners subject to HUD’s and the PHA’s HQS
administrative and enforcement policies in effect at the time of those inspections.

4. Extended Compliance Date and Notification to HUD
With this notice, and in accordance with Federal Register Notice, 88 FR 66882, “Economic
Growth Regulatory Relief and Consumer Protection Act: Implementation of National Standards
for the Physical Inspection of Real Estate (NSPIRE); Extension of NSPIRE Compliance Date for
HCV Programs,” PHAs may continue using HQS, as previously defined in 24 CFR 982.401, or
other HUD-approved inspection methods as their inspection standards for up to one year, or until
October 1, 2024. PHAs are highly encouraged to implement NSPIRE as soon as feasible after
October 1, 2023, but must comply with NSPIRE Standards no later than October 1, 2024.
Regardless of which inspection standards are used, PHAs are reminded that they must include
compliance with the carbon monoxide device requirements required by Congress as of December
2022. PHAs may follow the NSPIRE Carbon Monoxide standard for additional guidance on this
requirement. PHAs that opt to retain HQS can continue to utilize current HQS guidance,
including HUD forms 52580 and 52580-A.

The PHA must report the decision to continue using HQS or another approved alternative
standard to HUD by sending an email to NSPIREV_AlternateInspection@hud.gov with a
courtesy copy to their local Field Office representative. The email’s Subject line must read
“Notification of Extension of HQS, [PHA Code]” and the body of the email should include the
PHA name, PHA code, a statement that HQS will continue to be used, and what date the PHA
tentatively plans to implement NSPIRE (which may be no later than October 1, 2024). This
email must be sent no later than 45 days from the issuance date of this notice.

If a PHA implements NSPIRE after October 1, 2023, but before October 1, 2024, the PHA must
also notify HUD via email to NSPIREV_AlternateInspection@hud.gov with a courtesy copy to
their Field Office representative. The email’s subject line must read “Notification of
Implementation of NSPIRE, [PHA code]” and the body of the email should include the PHA
name, PHA code, a statement that NSPIRE will now be used, and what date the PHA is
implementing NSPIRE (which may be no later than October 1, 2024).

5. Inspectable Areas
The NSPIRE final rule defines the inspectable areas for the inspection as inside, outside, and
units of HUD housing at 24 CFR 5.703:

       Unit. A unit (or “dwelling unit”) of HUD housing refers to the interior components of an
       individual unit. Examples of components included in the interior of a unit may include
       the balcony, bathroom, call-for-aid (if applicable), carbon monoxide devices, ceiling,
       doors, electrical systems, enclosed patio, floors, HVAC (where individual units are
                                                                                                   4


       provided), kitchen, lighting, outlets, smoke detectors, stairs, switches, walls, water heater,
       and windows.

       Inside. Inside of HUD housing (or “inside areas”) refers to the common areas and
       building systems that can be generally found within the building interior and are not
       inside a unit. Examples of “inside” common areas may include basements, interior or
       attached garages, enclosed carports, restrooms, closets, utility rooms, mechanical rooms,
       community rooms, daycare rooms, halls, corridors, stairs, shared kitchens, laundry
       rooms, offices, enclosed porches, enclosed patios, enclosed balconies, and trash
       collection areas. Examples of building systems include those components that provide
       domestic water such as pipes, electricity, elevators, emergency power, fire protection,
       HVAC, and sanitary services.

       Outside. Outside of HUD housing (or “outside areas”) refers to the building site, building
       exterior components, and any building systems located outside of the building or unit.
       Examples of “outside” components may include fencing, retaining walls, grounds,
       lighting, mailboxes, project signs, parking lots, detached garage or carport, driveways,
       play areas and equipment, refuse disposal, roads, storm drainage, non-dwelling buildings,
       and walkways. Components found on the exterior of the building are also considered
       outside areas, and examples may include doors, attached porches, attached patios,
       balconies, carports, fire escapes, foundations, lighting, roofs, walls, and windows.

While the above definitions include areas and components that are covered by the regulation,
they are not all required to be inspected for an HCV or PBV inspection. The inspectable areas
for HCV, PBV, and the Mod Rehab programs are defined at 5.705(a)(2):

       The inspection requirement for the tenant-based HCV program and the unit inspection
       for the PBV and Moderate Rehabilitation programs only applies to units occupied or to
       be occupied by HCV, PBV, and Moderate Rehabilitation participants, and common areas
       and exterior areas which either service or are associated with such units.

6. NSPIRE Standards
While many HQS items are encompassed in NSPIRE in some way, the focus of NSPIRE is on
the condition of dwelling units and prioritizing the health and safety of residents. A major
change between NSPIRE and HQS is that the NSPIRE final rule removed the “Site and
Neighborhood” requirement for HCV at 24 CFR 982.401(l).

Where to Find the NSPIRE Standards
The standards can be found on the NSPIRE Standards website. You can also find a full list of all
Standards in one PDF document attached to the NSPIRE Final Rule. HUD recognizes that the
format of the NSPIRE Standards may cause confusion for HCV PHAs who are more familiar
with a checklist-type form and a question-and-answer-based list. An Excel checklist has been
created and will be provided on HUD’s website.
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Affirmative Habitability Requirements
NSPIRE also provides for minimum, or affirmative, habitability requirements for each “area”
(unit, inside, outside). The areas must meet these requirements for habitability. These
affirmative habitability requirements are noted specifically in the Standards, but can also be
found in 24 CFR 5.703(b), (c), and (d).

HOTMA Life-Threatening List
Under the Housing Opportunity Through Modernization Act of 2016 (HOTMA), as part of the
“Implementation of Various Section 8 Voucher Provisions,” HUD published a list of life-
threatening conditions (“HOTMA LT List”) in the Federal Register.4 HUD has included the
HOTMA LT List in the NSPIRE Standards and this life-threatening (LT) will become mandatory
for all HCV PHAs at the time of NSPIRE implementation. Previously, the list of LT deficiencies
was either discretionary and up to the PHA, or PHAs were required to adopt HUD’s HOTMA
LT List if they had implemented HOTMA’s initial inspection provisions (under Notice PIH
2017-20). The HOTMA LT List, published with the final NSPIRE Standards on June 22, 2023,
will no longer be discretionary. In addition to being listed within the individual Standards, the
HOTMA LT List can also be found separately in Table 65 of the Standards at:
https://www.hud.gov/sites/dfiles/PIH/documents/6092-N-05nspire_final_standards.pdf.5

PHAs can still add additional items to the list of items considered LT conditions. If a PHA
wishes to include additional LT deficiencies beyond the HOTMA LT List, they would need to be
identified and adopted as LT into the PHA’s Administrative Plan. Any HUD-approved
acceptability criteria variations that the PHA would like to identify as LT under NSPIRE, will
also need to be identified and adopted as LT into the PHA’s Administrative Plan (see section 7.
Variations of this notice).

Timelines for Correcting Deficiencies
HUD has aligned NSPIRE with HOTMA, and for the HCV programs, Life-Threatening
deficiencies must be corrected within 24 hours after such notice has been provided. All other
non-life-threatening deficiencies, known as Severe and Moderate, must be corrected within 30
days (or a PHA-approved extension) after such notice has been provided. There are some
deficiencies considered Low that even if present in the HCV programs will result in a pass and
would only be noted by the inspector for information purposes. If a failed deficiency (Life-
Threatening, Severe, or Moderate) is not corrected within the required timeframe, the PHA must
initiate Housing Assistance Payment (HAP) Contract enforcement, which can include
withholding or abatement of assistance payments, terminations, or relocations.

Scoring
The NSPIRE Scoring Notice does not apply to the programs covered in this notice. HCV, PBV,
and Mod Rehab inspections are not numerically scored and NSPIRE retains pass/fail indicators.
Pass inspections require no further action by the PHA, family, or landlord. Fail inspections will
require follow-up, re-inspections, or verification to confirm the correction of the failed

4
  Housing Through Modernization Act of 2016: Implementation of Various Section 8 Voucher Provisions, 82 FR
5458
5
  National Standards for the Physical Inspection of Real Estate: Inspection Standards, 88 FR 40832.
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standards.6 Each individual NSPIRE Standard indicates whether a deficiency would result in a
pass or fail for the unit under the HCV programs.

Self-Inspections
24 CFR 5.707 exempts landlords participating in HCV, PBV, and Section 8 Mod Rehab
programs from any self-inspection requirements.

Lead-Based Paint Hazards, Mold and Moisture, and Pest Infestations
As discussed in the NSPIRE Administrative Procedures Notice applicable to Public Housing and
Multifamily Housing programs, HUD allows flexibility for what is considered an appropriate
correction for lead-based paint, mold and moisture, and pest infestations within 24 hours. All
these conditions may take a significant time to permanently control. PHAs may consider this
language in considering corrections made by property owners/landlords. For lead-based paint
and the programs covered in this notice, PHAs and owners shall continue to comply with the
requirements and timelines in 24 CFR Part 35 Subpart M—Tenant-Based Rental Assistance, and
Subpart H—Project-Based Assistance. PHAs and owners are reminded that any deteriorated
paint in target housing, or other lead-based paint hazard identified through a lead-based paint risk
assessment or lead-based paint inspection is considered a violation of HQS and the NSPIRE
Standards. For the tenant-based programs, Subpart M applies to units where a child under age 6
resides or is expected to reside, common areas that service that unit, and exterior painted surfaces
associated with that unit or common areas. For project-based programs, Subpart H applies to
assisted units and common areas of the property regardless of whether a child under age 6 resides
or is expected to reside in the unit. The NSPIRE final rule did not alter any of the lead-based
paint requirements in Part 35 for these programs.

7. Variations
NSPIRE does not alter the existing flexibilities that allow PHAs to propose, for HUD approval,
acceptability criteria variations. 24 CFR 5.705(a)(3) (formerly found at § 982.401(a)(4)), states
that HUD may approve variant inspection standards for the HCV and PBV programs.

After a PHA’s implementation of NSPIRE, previous variation approvals under HQS that do not
align with NSPIRE Standards must be re-reviewed by HUD. PHAs must determine if any
previously approved variation they wish to continue is now a variation of the NSPIRE Standards
just as they did under HQS acceptability criteria. If the PHA determines the need for a variation
still exists, they must submit a request to HUD as described below. If the PHA is unable to make
the determination or unsure whether or not a variation aligns with NSPIRE, they are welcome to
submit these as requests for HUD determination as well.

Please note, NSPIRE will no longer allow for the use of unvented, fuel-burning space heaters
because of the risk of carbon monoxide exposure. For PHAs that continue to use HQS for
inspections on or after October 1, 2023, and currently have a HUD-approved variation allowing
the PHA to approve the use of unvented, fuel-burning space heaters, this approval will be

6
 Verification can include photos (Notice PIH 2013-17: Housing Choice Voucher (HCV) Program – Review of
Existing HQS Requirements and the Use of Photos to Improve HQS oversight) or remote video (Notice PIH 2020-
31: Remote Video Inspections for Housing Choice Voucher Program) in accordance with PHA Policy.
                                                                                                                 7


rescinded effective January 1, 2024. PHAs must provide all owners and currently assisted
families with a written notice, no later than November 1, 2023, that such space heaters must be
removed and replaced with an appropriate heating source as soon as possible, but no later than
December 31, 2023. For any initial inspection that occurs on or after October 1, 2023, PHAs
may not execute a new Housing Assistance Payments (HAP) contract for a unit with an
unvented, fuel-burning space heater. The owner must provide an appropriate heating source
prior to HAP contract execution. During any scheduled periodic inspection that occurs between
October 1, 2023, and December 31, 2023, the presence of an unvented, fuel-burning space heater
must be cited, and the owner must remove and replace it with an appropriate heating source no
later than December 31, 2023. The owner must also ensure that if there is no carbon monoxide
device in the unit, one must be installed within 24 hours, in accordance with statutory
requirements. For inspections that occur on or after January 1, 2024, the presence of an
unvented, fuel-burning space heater will be considered a failed item under HQS that the owner
must correct in accordance with regulatory requirements and PHA-established timeframes. If the
owner doesn’t correct the deficiency within the required timeframes, the PHA must abate HAP
and enforce the owner obligations in accordance with program requirements in 24 CFR 982.404.

PHAs that wish to apply for approval of variant inspection standards from the NSPIRE Standards
must email REAC at NSPIREV_AlternateInspection@hud.gov with a courtesy copy to their
Field Office representative.

The Subject line of the email should read “Variation Request, [PHA Code]”
Requests for variations should include the following:
   a. Name and Code of the PHA requesting the variation.
   b. The variation requested or the current standard requested to be modified.
   c. The local condition or housing code that supports the request.7
   d. Justification for approval:
      Whether the variation meets or exceeds the performance requirements under NSPIRE, or
      How the variation will significantly expand housing opportunities for families.

HUD expects these determinations to be made in approximately 30-45 days. PHAs should
continue business as usual while HUD makes these determinations. Any approved variations
must be added to the PHA’s Administrative Plan. If the PHA is denied the use of a variation, the
PHA must revise its inspection protocol to meet the NSPIRE Standards before October 1, 2024.

This variation process is not intended to include any individual determinations of a reasonable
accommodation.8 PHAs maintain their responsibility to review all reasonable accommodation
requests made by an individual with a disability. These requests are made on a case-by-case
basis and do not involve overall changes or variations to a PHA’s inspection standards.
Therefore, these determinations are made by the PHA and would not involve HUD approval
under this variation process.


7
  Local conditions or housing codes may have been imposed by a court or administrative order or by a voluntary
legal agreement.
8
  In accordance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, and the Fair
Housing Act.
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8. NSPIRE Processes and Procedures
NSPIRE did not change elements of the program already established in the Housing Opportunity
Through Modernization Act of 2016 (HOTMA), or any of the HCV and PBV regulations on
inspection timing or protocols.

Different Types of Inspections
PHAs are still required to conduct three types of inspections in accordance with HCV program
guidance: initial, periodic (at least biennially, or at least triennially for small rural PHAs), and
special (which includes tenant-requested/complaint inspections and quality control) inspections.
NSPIRE makes no changes to this for the HCV programs.

Units under a PBV HAP Contract9 continue to be subject to all turnover inspections for new
families moving in and a random sampling of at least 20 percent of the contract units for periodic
NSPIRE inspections. Like HCV, the random sample must be done at least biennially, or at least
triennially for small rural PHAs.

Mod Rehab units under Contract are still subject to inspection at least annually in accordance
with 24 CFR 882.516.

Entity Conducting Inspections
NSPIRE aligns the inspection standards of different HUD programs but does not change the
entity responsible for conducting the inspections. PHAs, any approved alternative inspection
method entity per 24 CFR 982.406, or in the case of PHA-owned units, a HUD-approved
independent entity, will continue to inspect HCV, PBV, and Mod Rehab units.

NSPIRE Enforcement
The PHA may continue to exercise any of its rights or remedies under the contracts held with
landlords and families. This may include abatement of assistance payments to the landlord,
termination of the HAP Contract, or potential termination of assistance to the family (in cases of
tenant-caused damages).

PHA Policy
In any matter where a PHA has the discretion and elects to use its discretion, its Administrative
Plan must be revised and updated. PHAs should also note that in accordance with 24 CFR
982.54, inspection performance standards and procedures for conducting inspections must be
included in the Administrative Plan. If these changes to the Administrative Plan meet the PHA’s
definition of a Significant Amendment to the PHA Plan, the PHA will also need to amend the
PHA Plan in accordance with 24 CFR 903.21.

9. Special Housing Types (24 CFR Part 982 Subpart M)
NSPIRE makes no substantive changes to subpart M, Special Housing Types other than to
update the definition of HQS. Housing that meets NSPIRE’s affirmative habitability standards
(24 CFR 5.703(d)) can be considered eligible for HUD assistance. Unless specifically modified

9
    See 24 CFR 983.103(a) & (b) for information on inspections prior to executing a PBV HAP Contract.
                                                                                                  9


by subpart M, NSPIRE Standards will apply to these special housing types (Single Room
Occupancy, Congregate Housing, Group Homes, Shared Housing, Manufactured Homes,
Homeownership units).

10. Alternative Inspection Methods
NSPIRE did not alter existing flexibility for PHAs to rely on alternative inspection methods. In
accordance with 24 CFR 982.406, PHAs may utilize inspections of housing assisted under the
HOME program, housing financed using Low-Income Housing Tax Credits (LIHTC),
inspections conducted by HUD/REAC, or alternative methods otherwise approved by HUD10 to
comply with inspection requirements. Any alternative inspection method that is not HOME,
LIHTC, or otherwise conducted by HUD, will need HUD review and approval.
After a PHA’s implementation of NSPIRE, previous alternative inspection methods approved by
HUD must be re-analyzed by the PHA against NSPIRE Standards and resubmitted to HUD for
review and approval. PHAs that wish to rely on an alternative inspection method requiring HUD
approval must be sent to REAC via email at NSPIREV_AlternateInspection@hud.gov with a
courtesy copy to their Field Office representative.

The Subject line of the email should read “Alternative Inspection Method, [PHA Code]”
Requests for alternative inspection methods should include the following:
   a. Name and Code of the PHA requesting the alternative method.
   b. A copy of the method being proposed.
   c. The PHA’s analysis showing how the method will meet or exceed all NSPIRE Standards.

HUD expects these determinations to be made in approximately 30-45 days. PHAs should
continue business as usual while HUD makes these determinations. Any approved alternative
inspection methods, including those already approved by regulation, must be identified in the
PHA’s Administrative Plan.11 If the PHA is denied the use of an alternative inspection method
requested, the PHA must revise its inspection protocol to meet the NSPIRE standards before
October 1, 2024.

11. Updated NSPIRE Inspection Form
PHAs continuing to use HQS as previously defined can continue to use HUD forms 52580 and
52580-A until they implement NSPIRE, or until October 1, 2024, whichever is sooner. PHAs
that implement NSPIRE should not use these forms. In the interim, HUD strongly encourages
PHAs to use the NSPIRE inspection app as soon as it becomes available. Use of this tool will
allow PHAs to automate the inspection, have data available electronically, and perform data
analysis for trends in conditions or landlord compliance. PHAs may also utilize the NSPIRE
Standards available online, use an application provided by a commercial vendor that is based on
final NSPIRE Standards (currently 3.0), or the basic checklist that will be provided on HUD’s
website. HUD notes that the use of a tool or application not provided by HUD may not ensure
full compliance with the NSPIRE regulations and standards. It will be the PHA’s responsibility
to comply with current standards.


10
     See 24 CFR 982.406, 24 CFR 5.703(g), and Notice PIH 2016-05.
11
     See 24 CFR 982.406 for additional information.
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HUD is seeking ongoing feedback on the Excel checklist provided and the application when it is
ready for use. Any comments or suggestions PHAs have on these tools can be sent to
NSPIRE@hud.gov (please use the Subject line “NSPIRE Tool Feedback”).

12. Use of Software or NSPIRE Inspection Tool
Currently, HUD’s NSPIRE-V Demonstration application is available for PHAs participating in
the NSPIRE-V Demonstration and will continue to be available for those PHAs. The app
currently utilizes NSPIRE Standards 2.2 but can continue to be used by these Demonstration
PHAs while they come into full compliance with NSPIRE before October 1, 2024. This
software needs modification to be available for general use, as it was designed to collect and
transmit HCV and PBV inspection information to HUD. The NSPIRE final rule does not change
any requirements for PHAs to submit their HCV or PBV inspections to HUD.

HUD will provide a future application that PHAs and PHA inspectors can use on their mobile
devices or tablets for the HCV and PBV programs. This tool will be aligned with the NSPIRE
standards and will include HCV pass/fail indicators to help ensure consistent and accurate
inspections. HUD has also been working with industry groups and software providers to get
their programs ready for the NSPIRE standards. PHAs can choose to use the tool, software, or
application that works best for them and their program, as long as the tool is based on the latest
version of the NSPIRE Standards (currently 3.0).

13. Training
HUD has developed training that includes a combination of PowerPoint presentations,
infographics as well as instructional videos that are posted on the NSPIRE website. As we move
toward implementation for HCV and PBV programs, additional training will be made available.
For more information on NSPIRE, visit the NSPIRE homepage. Questions regarding training can
be sent to NSPIRE@hud.gov.

14. Additional Information
Questions about this notice? Please contact Dana M. Kitchen, Real Estate Assessment Center,
Office of Public and Indian Housing, Department of Housing and Urban Development, 550 12th
Street SW, Suite 100, Washington, DC 20410-4000, telephone number 202-708-1112 (this is not
a toll-free number), NSPIRE@hud.gov.

HUD welcomes and is prepared to receive calls from individuals who are deaf or hard of
hearing, as well as individuals with speech or communication disabilities. To learn more about
how to make an accessible telephone call, please visit
https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs.

Please also see HUD’s continually growing NSPIRE website.12 HUD will post frequently asked
questions, resources for all interested parties, updates to NSPIRE, and training for PHAs.



12
     See HUD’s NSPIRE website at: https://www.hud.gov/program_offices/public_indian_housing/reac/nspire.
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In between NSPIRE inspections, HUD continues to encourage residents to quickly report
hazards or defects in building systems, fixtures, appliances, or other parts of the unit, the
grounds, or related facilities to their landlord, property owner, manager, PHA contact, or PHA
Board of Commissioners (as applicable). PHAs should also keep residents informed of the status
of residents’ requests and ensure that properties are maintained in accordance with the NSPIRE
regulations and Standards.




                                                  _____________________
                                                  Richard J. Monocchio
                                                  Principal Deputy Assistant Secretary
                                                  Office of Public and Indian Housing