HUD PIH Notice § 2026-11

Special Attention of:                              Notice PIH 2026-11
Public Housing Agencies
Public Housing Directors                           Issued: April 30, 2026
Regional Public Housing Directors
                                                   Expires: This notice remains in effect until
                                                   amended, superseded or rescinded.

                                                   Supersedes: Notice PIH 2012-04


Subject: Required Use of the Enterprise Income Verification (EIV) System’s Deceased
Tenants Report to Reduce Subsidy Payment and Administrative Errors

I.     PURPOSE

This notice supersedes Notice PIH 2012-04, providing updated guidance and procedures that
public housing agencies (PHAs) must implement to monitor the Deceased Tenants Report in the
Enterprise Income Verification (EIV) system and to take appropriate action when individuals are
reported as deceased. This notice also provides program-specific guidance. For Public Housing,
this notice describes procedures for adjusting unit tenant status when PHAs discover
unauthorized occupants in a Public Housing unit after the death of a single-member household.
For the Housing Choice Voucher (HCV), Project-Based Voucher (PBV), and Section 8 Moderate
Rehabilitation (Mod Rehab) programs, this notice describes what PHAs must do when
overpayments are made on behalf of a deceased single-member household.

Adherence to the administrative guidance in this notice ensures PHAs submit accurate and
timely family data to the Department of Housing and Urban Development (HUD) via the
Inventory Management System/PIH Information Center (IMS/PIC) or any successor systems for
families participating in HUD’s Public and Indian Housing (PIH) Programs. Taking timely
action reduces the risk of PHAs making subsidy payments on behalf of deceased single-member
households.

II.    APPLICABILITY

This notice applies to Public Housing, HCV, PBV, and Mod Rehab programs. This notice
applies to all PHAs, including Moving to Work (MTW) PHAs who administer these programs.

III.   BACKGROUND

HUD requires PHAs to use the EIV system to reduce administrative and subsidy payment errors,
in accordance with the Department’s administrative guidance (24 CFR 5.233). The EIV system
uses computer matching agreements to receive and match data with other Federal agencies to
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provide PHAs with information on employment, wages, unemployment compensation, and
Social Security benefit information for individuals participating in HUD programs.

The Deceased Tenants Report in EIV provides information on individuals recorded on Form
HUD-50058 whose identity and death have been confirmed through Social Security records. The
individual’s Social Security number (SSN), date of birth, and last name reported on Form HUD-
50058 must match the information on the Social Security record.1 Individuals whose EIV
identity verification status is failed, pending, or excluded (including individuals with an
IMS/PIC-generated alternate identification number) cannot be matched against Social Security
records when generating the Deceased Tenants Report.2

The purpose of the Deceased Tenants Report is to prevent, eliminate and/or recover improper
payments processed on behalf of deceased participants and to ensure PHAs are aware of
household composition changes, especially changes resulting in unoccupied units. Guidance on
accessing and generating the Deceased Tenants Report is available on HUD’s EIV webpage and
in the EIV System User Manual for Public Housing and Voucher Programs.

IV.       EFFECTIVE DATE

This notice is effective upon issuance and remains in effect until amended, superseded, or
rescinded.

V.        PHA REQUIREMENTS FOR MONITORING THE DECEASED TENANTS REPORT

HUD requires PHAs to generate the Deceased Tenants Report at least once a month and in the
manner described below:

         PHAs administering HCV, PBV, and Mod Rehab must generate the Deceased Tenants
          Report at least once a month prior to disbursing monthly Housing Assistance Payments
          (HAP) to Owners. PHAs are encouraged to align the frequency with their HAP
          processing schedule, even if that means generating the Deceased Tenants Report more
          frequently than once a month.

         PHAs administering the Public Housing program must generate the Deceased Tenants
          Report when finalizing rent rolls to integrate monitoring of this report with the monthly
          rent collection process.

PHAs must take corrective action after information about deceased tenants is made available in
the Deceased Tenants Report, as described in Section VIII.



1
  References to Form HUD-50058 in this notice take on the meaning of Form HUD-50058 MTW for MTW PHAs
and Form HUD-50058 MTW Expansion for MTW Expansion PHAs. See 42 U.S.C. 3543(a) for the statutory
authorization that permits HUD to require applicants and participants to disclose Social Security numbers.
2
  See the appendix for corrective actions that PHAs must take when an individual’s identity verifications status is
failed in EIV.
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VI.    REQUIRED PHA COMMUNICATION TO CONFIRM DEATH INFORMATION

When the Deceased Tenants Report identifies an individual as deceased, or when PHAs receive
information by other sources (e.g., reports from family or friends, presentation of an obituary),
PHAs must request confirmation of the death within 24 hours of being notified of the death of a
household member. PHAs must document in the tenant record their attempts to confirm the
death.

Requests for confirmation may be sent by mail, email, and/or hand delivery (whichever is the
standard communication practice for the PHA) to the head of household (HOH). If the HOH is
deceased and there are no other adult household members, the PHA should attempt to confirm
the death with an emergency contact person. PHAs are encouraged to use more than one method
of communication if necessary. In some cases (such as deceased single-member households), the
PHA may need to follow up with the emergency contact by phone to confirm the email address
or address for written correspondence.

As a best practice, PHAs may provide families or emergency contacts 30 days to respond to the
PHA’s request for a written confirmation of death. The PHA’s letter may contain the deceased
person’s name, the death date, and the actions the PHA must take upon confirming the death
(i.e., formally ending an individual’s program participation for single-member deceased
households, removing the individual from the household record for multiple-member
households). If the family does not respond within 30 days, then the PHA may presume that the
information is accurate and proceed in removing the deceased tenant from the household.

For HCV, PBV, and Mod Rehab, in cases where the deceased individual is the HOH, PHAs must
also notify the owner in writing of the deceased HOH.

For deceased single-member households in Public Housing, PHAs must conduct a home visit to
confirm the unit is not occupied.

VII.   CORRECTING ERRORS IN THE DECEASED TENANTS REPORT

The Deceased Tenants Report draws information from the Death Master File (DMF), which is
maintained by the Social Security Administration (SSA). There are very few instances when an
error has been made in the DMF, where an individual is reported as deceased but is not actually
deceased. If a household member is misidentified as deceased on the Deceased Tenants Report,
PHAs should immediately notify the individual in writing and advise the individual to contact
SSA so that SSA may correct its records. The individual may visit www.ssa.gov for updated
contact information for their local SSA office. Speech and/or hearing-impaired individuals may
call SSA’s toll-free telephone typewriter (TTY) number (800) 325-0778.

If the family reports that the household member is alive, the PHA should also provide the
individual with the section of the EIV Income Report that indicates the death information. PHAs
are authorized to provide EIV information only to the individual to whom the information
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pertains with one exception. The PHA may provide a minor’s information to the minor’s adult
parent or guardian.3

The PHA must require the tenant to provide written evidence from SSA confirming the reported
death was an error (24 CFR 5.236). The PHA must include the written evidence in the tenant file
and document that the individual was identified as deceased, and that this was confirmed to be an
error. Only SSA can correct erroneous death information.

VIII. CORRECTIVE ACTIONS REQUIRED BY PHAS

When an individual in an assisted family dies, PHAs must remove the individual from the Form
HUD-50058 Family Report. When the deceased individual is the sole member of an assisted
family, the PHA will need to file an End of Participation (EOP) Form HUD-50058 to IMS/PIC.
As a reminder, per Notice PIH 2011-65, PHAs are required to submit the Form HUD-50058 no
later than 60 calendar days from the effective date of the action. In cases where there is a delay
between the death of an individual and when the death is reported in EIV, PHAs must submit an
updated Form HUD-50058 to IMS/PIC or any successor system no later than 60 days from the
date EIV received the death information.

    A. Deceased Single-Member Household, Including Single-Member Household with
       Live-In Aide

        For Public Housing, HCV, PBV, and Mod Rehab, PHAs must complete and submit an
        EOP Form HUD-50058 after the death of a single-member household. When a HOH is
        reported as deceased and the only remaining household member is the live-in aide, the
        live-in aide is not entitled or eligible for any rental assistance. PHAs may not designate
        the live-in aide as the new HOH or change the relation code (line item 3h on the Form
        HUD-50058) of the live-in aide to make them an eligible family member (eligible for
        assistance) or pay HAP on behalf of the live-in aide for any month after the month in
        which the HOH died.

        1. Public Housing

            After confirming the death of the HOH, PHAs must process an EOP action
            terminating rental assistance. PHAs must list the EOP date as the date of death in the
            Deceased Tenants Report (or the date of death as confirmed by an obituary or death
            record, if the date is not available in the Deceased Tenants Report). For the purposes
            of completing the EOP Form HUD-50058, this is the date the public housing lease is
            terminated. See example below.

            Example: Ms. Brown, the HOH of a single-member household in Public Housing,
            appeared on the Deceased Tenants Report with a deceased date of November 20,


3
  PHAs may continue to consult Notice PIH 2018-18, “Administrative Guidance for Effective and Mandated Use of
the Enterprise Income Verification System”, for discussion of how the Federal Privacy Act (5 USC 552a(b), as
amended) constrains disclosure of an individual’s EIV information.
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  2024. After confirming the death, the PHA promptly submitted an EOP Form HUD-
  50058, with an effective date of November 20, 2024.

  If the PHA discovers unauthorized occupants who fail to vacate the unit (including a
  live-in aide who remains after the death of the HOH), the PHA must pursue judicial
  intervention to have them lawfully removed. PHAs must comply with all tenant and
  landlord laws with respect to lease termination, regaining possession of the premises
  upon death, removal of personal belongings from the public housing unit, and adverse
  possession claims. PHAs may be found liable for a wrongful eviction for changing
  the locks to prevent unauthorized occupants from entering the unit.

  HUD encourages PHAs to create policies that reduce the likelihood of adverse
  possession claims by:

        Promptly issuing written notices to unauthorized occupants (including live-in
         aides and trespassers), in accordance with local/State laws
        Executing trespassing policies in consultation with local law enforcement,
         when necessary
        Monitoring the unit to mitigate safety and security risks, to protect other
         tenants
        Securing the unit with signage, allowable by local/State laws, for vacant units
        Expediting timely judicial proceedings to regain possession of the unit

  In circumstances of pending litigation to regain possession of a public housing unit
  due to the presence of unauthorized occupants after the death of a single-member
  household, PHAs must still complete and submit an EOP Form HUD-50058, as they
  would for all deceased single-member households. PHAs must follow the guidance in
  Notice PIH 2024-03 to appropriately categorize the Unit Tenant Status of the unit.
  PHAs must use the Unit Tenant Status Category of “Occupied - Unauthorized” to
  report units that house person(s) who are ineligible to receive rental assistance for
  Public Housing.

2. HCV, PBV, and Mod Rehab Programs

  For deceased single-member households, PHAs must terminate the HAP to owner no
  later than the last day of the month in which the death occurred. HAP remitted for any
  month following the month in which the death occurred are referred as HAP
  overpayments for purposes related to recovering HAP paid on behalf of a deceased
  family, as outlined in Section XI.

  After confirming the HOH’s death, PHAs must submit a Form HUD-50058 with an
  EOP action. PHAs must list the EOP date as the last day of the month in which the
  death occurred. The owner is entitled to receive the full HAP amount for the month in
  which the tenant death occurred.
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             Example: Ms. Johnson, the HOH of a single-member household in the HCV program,
             appeared on the Deceased Tenants Report with a deceased date of November 10,
             2024. After confirming the death, the PHA promptly submitted an EOP Form HUD-
             50058 with an effective date of November 30, 2024, the last day of the month in
             which the death occurred.

             When PHAs terminate program assistance for deceased single-member households
             (including a single-member household with a live-in aide), it also results in the
             termination of the HAP to the owner on behalf of the household and, in the case of
             the HCV program only, termination of the HAP contract for the unit. Owners are not
             entitled to HAP for any months following the month in which the death occurred,
             with the exception of vacancy payments in the PBV program in accordance with 24
             CFR 983.352(b) and the Mod Rehab Program in accordance with 24 CFR
             882.411(b)-(c).

    B. Deceased Individual in Multiple-Member Household

        For Public Housing, HCV, PBV, and Mod Rehab, in circumstances in which an
        individual in a multiple-member household dies, PHAs must complete and submit an
        updated Form HUD-50058 removing the deceased individual.4

        If the deceased individual was the HOH and there are remaining family members who are
        eligible adults, the PHA must follow its administrative policies to determine whether the
        family continues to receive assistance with a new HOH and designate who the new HOH
        will be.

        In the case of a mixed family,5 if the only eligible member in the household dies, the
        PHA must file an EOP for the household.

        If the deceased individual was the HOH and minors are the only remaining household
        members, the procedure will vary. PHAs must have an established policy for when the
        HOH dies and the remaining household members are minors.6 In accordance with its
        admission policies, the PHA must screen temporary or court appointed adult guardians to
        determine eligibility to become the new HOH.

        Once the PHA has confirmed the death of the HOH, the PHA must remove the deceased
        HOH and replace with a new HOH, if one is identified, within 60 days from the date EIV
        received the death information. If an eligible HOH is not identified within the 60-day
        timeframe, the PHA will file an EOP.



4
  The Form HUD-50058, HUD-50058-MTW, and HUD-50058 MTW Expansion Instruction Booklet contains
further guidance on form requirements. Forms can be found on HUDClips.
5
  Mixed family means a family whose members include those with citizenship or eligible immigration status, and
those without citizenship or eligible immigration status (24 CFR 5.504).
6
  For the Housing Choice Voucher program, this is required by 24 CFR 982.54(d)(18).
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          Policies for updating unit size/subsidy standards and household income depend on PHA
          policies and the specific circumstances of the change. See Notice PIH 2023-27,
          Attachment I, for guidance on the effective date of interim rent changes.

IX.       UPDATES TO DECEASED TENANTS REPORT AFTER CORRECTIVE ACTIONS ARE
          TAKEN

Individuals who appear on the Deceased Tenants Report reflect current information reported on
Form HUD-50058. The Deceased Tenants Report is updated each weekend. A deceased
individual will be removed from the report when PHAs complete the following actions:

         Transmit an updated Form HUD-50058 that does not contain the previously identified
          deceased household member in Section 3 (Household) of Form HUD-50058; or

         HUD obtains the updated and corrected information from SSA.

          Example 1: Mr. Jones appeared on the Deceased Tenants Report dated December 3,
          2024, with a deceased date of November 20, 2024. On December 9, 2024, the PHA
          confirmed that Mr. Jones was alive and advised Mr. Jones to visit his local SSA office to
          have the error corrected. SSA corrected their records on December 26, 2024, and Mr.
          Jones provided written evidence from the SSA to the PHA. Consequently, Mr. Jones no
          longer appeared on the Deceased Tenants Report as of the update on the weekend of
          January 11. When the PHA accessed the Deceased Tenants Report on January 16, 2025,
          Mr. Jones was no longer on the report. Since the information Mr. Jones reported to the
          PHA did not change, the PHA is not required to submit an updated Form HUD-50058.

          Example 2: Mr. Williams appeared on the Deceased Tenants Report dated January 3,
          2025, with a deceased date of November 10, 2024. This is a single-member household.
          On January 6, 2025, the PHA confirmed that Mr. Williams was deceased. The PHA
          promptly submitted an EOP HUD-50058. The Deceased Tenants Report was updated the
          weekend of January 11, 2025, so the next time the PHA accesses the Deceased Tenants
          Report, Mr. Williams is no longer on the report.

X.        FAMILY SELF-SUFFICIENCY

If the HOH for FSS purposes (FSS HOH) dies, the remaining members of the FSS family shall
have the right to take over the Contract of Participation (CoP) and designate a new FSS HOH (24
CFR 984.305(d)). If there are no other adults in the household who wish to take over the FSS
CoP, the PHA must make a determination as to whether the FSS HOH met the requirements of
graduation prior to their death (24 CFR 984.303(g)). If so, the PHA must complete the CoP as a
graduation and make escrow funds available to the remaining members of the FSS Household. If
the deceased FSS HOH did not meet the requirements for graduation prior to death, the CoP will
be terminated (24 CFR 984.303(h)) and any accumulated escrow will be forfeited (24 CFR
984.305(f)).
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For a single member household, the CoP will be terminated (24 CFR 984.303(h)) and any
accumulated escrow will be forfeited (24 CFR 984.305(f)). Graduation or termination of the FSS
CoP must be properly reported in IMS/PIC.

XI.       REMOVAL OF PERSONAL BELONGINGS FROM A PUBLIC HOUSING UNIT

Upon notification of the death of a single person household in public housing, either by HUD’s
EIV system or a third party, HUD recommends that PHAs provide the family or designee of the
deceased tenant’s estate a minimum of 14 consecutive days, beginning the day after the date of
notification, to remove personal belongings from the unit in accordance with the guidance below.
This guidance is designed to provide families a reasonable timeframe to remove personal
belongings from the public housing unit and enable the PHA to prepare the unit as quickly as
possible for occupancy by the next eligible family in need of affordable housing. However, a 14-
day period is not appropriate in the following circumstances:

         There is a State or local law which requires a shorter or longer timeframe to remove
          personal belongings. In those instances, the PHA must comply with local and/or State
          law; or

         The rent has been paid for the month in which the death occurs, in advance of the date of
          death. In those instances, the family or designee of the deceased tenant’s estate should be
          allotted time through the end of the month or 14 consecutive days from the date the PHA
          is notified of the death, whichever is greater.

          Example 1: On August 1, 2024, Joe Jones paid rent through August 31, 2024. Mr. Jones
          died on August 22, 2024, and the PHA is notified of the death by Mr. Jones’s sister on
          August 23, 2024. The PHA allows the family or designee of the deceased tenant’s estate
          until September 6, 2024, to remove personal belongings from the unit, unless State or
          local landlord laws authorize a shorter or longer timeframe.

          Example 2: John Doe died on August 10, 2024, and, as of that date, he had not paid rent
          for August 2024. The PHA is notified of the death by Mr. Doe’s friend on August 12,
          2024. The family or designee of the deceased tenant’s estate has until August 26, 2024, to
          remove personal belongings from the unit, unless State or local landlord laws authorize a
          shorter or longer timeframe.

XII.      OWNER REPAYMENT OF OVERPAID HAP

For the HCV, PBV, and Mod Rehab programs, if an owner receives HAP for any month in
which the owner is ineligible to receive HAP because of a deceased tenant, the PHA must
immediately notify the owner in writing of the ineligible HAP and require the owner to repay the
overpayment to the PHA within 30 days. If the owner does not comply, the PHA may exercise
any of its rights and remedies under the HAP contract, including deducting the overpayment
from any amounts due to the owner (under any other HAP contract). If there is no other HAP
contract with the owner, the PHA may seek and obtain additional relief by judicial order or
action in accordance with State and local laws.
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Example: The Deceased Tenants Report dated May 17, 2024, indicates that Mr. Robert died on
March 9, 2024. The owner is not eligible for HAP in any month following March 2024. The
PHA erroneously paid the owner HAP of $500 each month during the period of April 2024
through May 2024. The owner must repay the PHA $1,000 ($500 X 2 months).

XIII. PENALTIES FOR NONCOMPLIANCE WITH USE OF EIV’S DECEASED TENANTS
      REPORT

As described in Section V, PHAs must review the Deceased Tenants Report in the EIV system at
least monthly. HUD monitors each PHA’s Deceased Tenants Report and notifies PHAs if the
PHA has failed to remove deceased individuals no later than 60 days from the date that EIV
received the death information. PHAs are required to provide HUD with documentation of
corrections taken to address the deficiencies.

PHAs may be subject to monetary sanctions (24 CFR 5.233) for failure to:

      Recover or attempt to recover improper subsidy payments made in error,
      Correct noted deficiencies identified on the Deceased Tenants Report in accordance with
       HUD regulations and/or administrative guidance, or
      Provide documents in response to HUD’s request.

   A. HCV, PBV, and Mod Rehab
      If the PHA overpaid HAP on behalf of a single-member deceased household and fails to
      collect the overpayment from the owner, the PHA is required to reimburse 100 percent of
      the overpayment to the HCV HAP account from the Unrestricted Net Position (UNP),
      also known as administrative fee reserves, or other non-Federal funds. In addition, if such
      errors impacted any funding baseline determinations, funding for the affected renewal
      periods may be adjusted.

   B. Public Housing
      HUD may offset the PHA’s monthly operating subsidy by the amount of the imposed
      penalty or require the PHA to pay the amount of the penalty from non-Federal funds
      directly to HUD.

In addition, HUD may impose a sanction on any PHA who does not have or maintain access to
the EIV system or any PHA that has access to the system but has not used the system within the
last 6 months.

XIV. EIV RESOURCES

For the most up-to-date information, visit HUD’s EIV webpage: https://www.hud.gov/helping-
americans/public-indian-housing-eiv. This webpage contains all relevant EIV information, such
as the most recent notices, slides from past trainings, and user manuals.
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XV.    PAPERWORK REDUCTION ACT

The information collection requirements contained in this notice have been approved by the
Office of Management and Budget (OMB) under the Paperwork Reduction Act of 1995 (44
U.S.C. 3520) and assigned OMB control number 2577-0083. In accordance with the Paperwork
Reduction Act, HUD may not conduct or sponsor, and a person is not required to respond to, a
collection of information unless the collection displays a currently valid OMB control number.

XVI. CONTACT

For questions on this notice, PHAs may contact their local HUD field office. For questions about
the EIV system, PHAs may contact the points of contact provided on HUD’s EIV webpage.




                                            _____________________________
                                            Benjamin Hobbs
                                            Assistant Secretary
                                            for Public and Indian Housing
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APPENDIX: REQUIRED PHA CORRECTIVE ACTIONS FOR EIV FAILED SSA IDENTITY TEST REPORT ERROR MESSAGES

As noted in Section III, no individual whose EIV identity verification status is failed, pending, or excluded (including individuals with an IMS/PIC-
generated alternate identification number) will appear in the Deceased Tenants Report, because their information is not matched against Social
Security records. The table below identifies corrective actions that PHAs must take when an individual’s identity verification status is failed. See
Notice PIH 2018-24 for more information on the EIV Failed SSA Identity Test Report.

                                 Identity Verification Report: Failed SSA Identity Test Report Error Messages
 No.    Error Message Description         Error Message Explanation                      Required PHA Corrective Action
 1      SSN is verified; individual is    The tenant’s SSN has been verified by SSA, Contact tenant’s adult family member or next of kin to
        deceased, or SSN is verified;     and the individual is deceased. If a date      confirm death. Upon confirmation of death, update family
        individual is deceased            follows the error message, this is the date of composition accordingly. If a single-member deceased
        MM/DD/YYYY                        death as reflected in SSA records.             household, take appropriate action in accordance with
                                                                                         HUD administrative guidance, program requirements and
                                                                                         PHA-established policies, including termination of HAP
                                                                                         contract (HCV only) and transmit an End of Participation
                                                                                         (EOP) (action type 6) Form HUD-50058. If applicable,
                                                                                         recover HAP overpayment from landlord.

 2      Verification failed - SSN not     The tenant SSN recorded on line 3n of the       Update line 3n of Form HUD-50058 with the SSA-
        found in SSA records              Form HUD-50058 is not a valid number            provided SSN.
        XXXXXXXXX                         issued by SSA. However, the SSN reflected
                                          in SSA records is listed at the end of the
                                          error message.

 3      Verification failed – SS/SSI      The tenant is receiving SS/SSI benefits;        Request the tenant to provide a current SS/SSI benefit
        benefits cannot be disclosed      however, SSA cannot disclose the benefit        letter. Update line 3e of Form HUD-50058 with the SSA-
        due to discrepancy in date of     amount because the date of birth recorded       provided DOB. The tenant must follow-up with SSA to
        birth MM/DD/YYYY                  on line 3e of the Form HUD-50058 does not       dispute the SSA-provided DOB.
                                          match the date of birth (DOB) in SSA
                                          records is listed at the end of the error
                                          message.

 4      No benefits reported by SSA       No benefits reported by SSA. The date of        Update line 3e of Form HUD-50058 with the SSA-
        MM/DD/YYYY                        birth recorded on line 3e of the Form HUD-      provided DOB or request the family contact SSA to
                                          50058 does not match the DOB in SSA             dispute the SSA-provided DOB.
                                          records. However, the DOB reflected in
                                                                                                                                               12

                           Identity Verification Report: Failed SSA Identity Test Report Error Messages
No.   Error Message Description     Error Message Explanation                     Required PHA Corrective Action
                                    SSA records is listed at the end of the error
                                    message.

5     Verification failed – DOB       The surname recorded on line 3b of the        Ask the tenant to provide documentation (SSN card, birth
      matched but surname did not     Form HUD-50058 is not the same surname        certificate, State issued identification card, marriage
      match with SSA records or       reflected in SSA’s records.                   license or court documents) of the other name he/she is
      surname does not match; DOB                                                   using. Update line 3b of Form HUD-50058 with the
      was checked                                                                   correct surname.

6     Verification failed – SS/SSI    The tenant is receiving SS/SSI benefits;      Request the tenant to provide a current SSN assignment
      benefits cannot be disclosed    however, SSA can not disclose the benefit     letter or SS/SSI benefit letter. Ask the tenant to provide
      due to discrepancy in name      amount because the PIC-reported SSN is not    documentation (SSN card, birth certificate, State issued
                                      assigned by SSA to the PIC-reported tenant    identification card, marriage license or court documents)
                                      name.                                         of the other name he/she is using. Update line 3b and/or 3c
                                                                                    of Form HUD-50058 with the correct first name and/or
                                                                                    surname.

7     Verification failed – SSN not   The tenant’s SSN recorded on line 3n of the   Update line 3n of Form HUD-50058 with the SSA-
      found in SSA records            Form HUD-50058 is not a valid number          provided SSN.
      XXXXXXXXX                       issued by SSA. However, the SSN reflected
                                      in SSA records is listed at the end of the
                                      error message.

8     Verification failed – SSN not   The tenant’s SSN recorded on line 3n of the   Request original SSN card from tenant. Confirm SSN
      found in SSA records or SSN     Form HUD-50058 is not a valid number          displayed on the card matches the SSN reported on line 3n
      is not in file                  issued by SSA or listed in SSA records.       of Form HUD-50058. If the numbers do not match, make
                                                                                    the necessary correction on line 3n of Form HUD-50058.
                                                                                    For continued SSN failures, notify HUD, OIG or other law
                                                                                    enforcement agency.