10 Ariz. Admin. Code § R10-2-103
Discrimination in Terms, Conditions, or Privileges in Services or Facilities
Operative Text
A. Conduct prohibited by A.R.S. §§ 41-1491.14(A) and 411491.19(A) includes: 1. Failing to accept or consider a bona fide offer because of race, color, religion, sex, handicap, familial status, or national origin. 2. Refusing to sell or rent a dwelling to, or to negotiate for the sale or rental of a dwelling with, any person because of race, color, religion, sex, handicap, familial status, or national origin. 3. Imposing different sales prices or rental charges for the sale or rental of a dwelling upon any person because of race, color, religion, sex, handicap, familial status, or national origin. 4. Using different qualification criteria or applications, sale or rental standards or procedures, such as income standards, application requirements, application fees, credit analysis, or sale or rental approval procedures or other requirements because of race, color, religion, sex, handicap, familial status, or national origin. 5. B. Evicting tenants because of their race, color, religion, sex, handicap, familial status, or national origin or because of the race, color, religion, sex, handicap, familial status, or national origin of a tenant’s guest. Conduct prohibited by A.R.S. § 41-1491.14(B) and 411491.19(B) includes: 1. Using different provisions in leases or contracts of sale, such as those relating to rental charges, security deposits, and the terms of a lease, and those relating to down payment and closing requirements, because of race, color, religion, sex, handicap, familial status, or national origin. 2. Failing or delaying maintenance or repairs of dwellings that are rented or are for sale or rent because of race, color, religion, sex, handicap, familial status, or national origin. 3. Failing to process an offer for the sale or rental of a dwelling or to communicate an offer accurately because of race, color, religion, sex, handicap, familial status, or national origin. 4. Limiting the use of privileges, services, or facilities associated with a dwelling because of the race, color, religion, sex, handicap, familial status, or national origin of an owner or tenant or a person associated with the owner or tenant. 5. Denying or limiting services or facilities in connection with the sale or rental of a dwelling, because a person failed or refused to provide sexual favors.
Under 10 Ariz. Admin. Code § R10-2-101 et seq. § R10-2-103, it is prohibited to treat people differently in the sale or rental of housing based on race, color, religion, sex, handicap, familial status, or national origin. This covers a wide range of conduct, from refusing to accept offers or negotiate, to applying different pricing, qualification criteria, or lease terms, to evicting tenants on discriminatory grounds. The rule also bars withholding or delaying maintenance, limiting access to facilities, and conditioning housing services on the provision of sexual favors.
Plain English — not legal advice.
Property owners and managers operating under 10 Ariz. Admin. Code § R10-2-101 et seq. § R10-2-103 are expected to apply uniform standards across all applicants and tenants regardless of protected characteristics such as race, religion, sex, handicap, familial status, or national origin. Compliant operators use consistent qualification criteria, application fees, lease terms, security deposit requirements, and maintenance response practices for all residents and prospective residents. They also ensure that access to dwelling-associated privileges, services, and facilities is not restricted based on any protected characteristic, and that no housing benefit is conditioned on sexual favors.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
10 Ariz. Admin. Code § R10-2-101 et seq. § R10-2-103 establishes that tenants and applicants have the right to be free from discriminatory treatment in rental pricing, lease terms, maintenance, eviction, and access to services or facilities. If a tenant believes they have experienced any of these prohibited practices, they may consider filing a complaint with the Arizona Attorney General's Civil Rights Division, which enforces the underlying statutes. Tenant-rights organizations in Arizona can also provide general information about available remedies and complaint processes.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 9, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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