Cal. Civ. Code § 10

10.1 Pursuant to section 38-12-223(1) and (5), C.R.S., the following rules apply when a resident
requests copies of their tenancy records from the landlord:

10.1.1 At mobile home parks where there is an on-site management office, the management
must allow residents to view any or all of their own tenancy records by appointment
during normal business hours.

10.1.2 Upon the request of a resident, the management must provide one copy of the resident’s
tenancy records as described in section 38-12-223(1), C.R.S., at no charge once every
twelve (12) months.

A. The management may not charge a fee for delivering, mailing, or e-mailing the
documents requested under this Rule 10.1.2.

B. The management must provide the resident all of the available records requested
pursuant to this Rule 10.1.2 within ten (10) calendar days after the resident
submits the request to the management.

10.1.3 If a resident requests more than one copy of their tenancy records, or requests a single
copy of their tenancy records more than once in any twelve-month period, the
management may charge the resident a reasonable fee to cover the actual costs of
compiling, printing, redacting, and sharing the records.

A. Before charging a resident under this Rule 10.1.3, the management will provide
an invoice to the resident, and obtain the resident’s written consent to move
forward with the charge.

B. The management must provide the resident all of the available records requested
pursuant to this Rule 10.1.3 within ten (10) calendar days after the resident pays
the amount invoiced under Rule 10.1.3(A) of these rules.

10.1.4 A resident may request copies of documents that are part of their tenancy records in
person, in writing, by telephone, by text message, or by electronic mail.

10.1.5 In lieu of paper copies, a resident may request that the management send the responsive
documents to the resident by electronic mail.

10.1.6 Upon the request of a resident, the management must provide the resident with detailed
documentation of the resident’s monthly charges and payments over the last twelve (12)
months of tenancy. The management must provide the first copy requested in a twelve
(12) monthly period to the resident at no charge pursuant to Rule 10.1.2 of these rules.
The management may charge the resident for the second or subsequent copy in a twelve
(12) month period pursuant to Rule 10.1.3 of these rules.