14 DCMR § 14-1937
HOUSING PROVIDER REPAYMENT OF UNAUTHORIZED ASSISTANCE
Operative Text
1937.1 Housing providers shall accurately report the following: (a) The date of move-in; (b) The date of move-out; (c) The contract rent; and (d) The utilities paid by the tenant in order to calculate tenant assistance payments. 1937.2 If DCHA determines that a housing provider has incorrectly reported information affecting the level of tenant assistance, it shall calculate the correct level of assistance and take the following action as appropriate: (a) Assistance payment decreases shall be effective retroactively; and (b) Assistance payment increases shall be effective the first day of the month following a thirty (30) calendar day written notice. 1937.3 If the recalculation of level of assistance affects the tenant rent payment the following action shall be taken as appropriate: (a) Tenant rent decreases shall be effective retroactively; and (b) Tenant rent increases shall be effective on the first of the month following a thirty (30) calendar day written notice. 1937.4 If the tenant rent is decreased retroactively, the housing provider shall credit or refund the tenant overpayment within thirty (30) calendar days. 1937.5 If the Assistance Payment is decreased retroactively, DCHA shall deduct the overpayment from future assistance payments to the housing provider. If the housing provider is no longer participating in the program, DCHA shall bill the provider. Repayment to DCHA shall be a condition of future participation in the program.
D.C. Mun. Regs. tit. 14 § 14-1937 requires housing providers participating in DCHA assistance programs to accurately report move-in and move-out dates, contract rent, and tenant-paid utilities so that assistance payments are calculated correctly. When DCHA finds that incorrect reporting affected the level of assistance, it recalculates the correct amount and applies adjustments either retroactively (for decreases) or prospectively after 30 days' written notice (for increases). Housing providers who received excess assistance payments must repay the overage, and tenants who overpaid rent as a result of the error are entitled to a credit or refund within 30 calendar days.
Plain English — not legal advice.
Under D.C. Mun. Regs. tit. 14 § 14-1937, compliant housing providers maintain accurate records of move-in and move-out dates, contract rent amounts, and tenant utility payments, and report that information correctly to DCHA. Operators who receive an overpayment of assistance due to a reporting error should be aware that DCHA will recoup the excess by deducting it from future assistance payments, or by direct billing if the provider has left the program. Repayment of any such overage is a stated condition of future program participation, making accurate and timely reporting a core administrative obligation.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
D.C. Mun. Regs. tit. 14 § 14-1937 establishes that if a housing provider's incorrect reporting caused a tenant to overpay rent, the housing provider is required to credit or refund that overpayment within 30 calendar days of a retroactive decrease taking effect. Tenants who believe their rent was miscalculated due to inaccurate reporting by their housing provider may consider contacting DCHA directly to inquire about any recalculation that has been or could be performed. Tenant-rights organizations in the District of Columbia can also help tenants understand what records they are entitled to review and what avenues exist for raising a concern about an unresolved overpayment.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 14, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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