14 DCMR § 14-3927
COMPLIANCE
Operative Text
3927.1 The Rent Administrator shall issue a notice of non-compliance when an investigation results in a determination that a failure to comply with an order of the Rent Administrator, Office of Administrative Hearings, or the Commission may have occurred. 3927.2 An investigation of a possible failure to comply with an order of the Rent Administrator, Office of Administrative Hearings, or the Commission may be conducted for the following reasons: (a) As a result of the review of the records of the Rental Accommodations Division and other District agencies; (b) On the basis of complaints and allegations received orally or in writing by the Rent Administrator, the Office of Administrative Hearings, or the Commission; or (c) As a result of an investigation undertaken by the Rent Administrator. 3927.3 If an investigation by the Rent Administrator has found substantial grounds to believe that a possible failure to comply with an order may have occurred, a notice of non-compliance shall be prepared and served on the alleged violator. 3927.4 The notice of non-compliance shall clearly state the section of the order that has allegedly not been complied with, along with a brief statement of the substantial evidence found during the investigation that supports the determination that a failure to comply has occurred. 3927.5 A notice of non-compliance shall be served on the alleged violator in accordance with the service of notice provisions under § 3911 and shall contain a statement providing the alleged violator with fifteen (15) days to reply to the notice of non-compliance. 3927.6 If the alleged violator fails to demonstrate compliance or reply to the notice of non-compliance within fifteen (15) days of receipt of the notice of non-compliance, the Rent Administrator shall immediately refer the matter to the Office of the Attorney General for appropriate enforcement or to the Department of Buildings or Department of Licensing and Consumer Protection, as applicable.
Under D.C. Mun. Regs. tit. 14 et seq. § 14-3927, the Rent Administrator is authorized to issue a notice of non-compliance whenever an investigation suggests that a party may have failed to follow an order issued by the Rent Administrator, the Office of Administrative Hearings, or the Commission. The notice must identify the specific order provision at issue and summarize the evidence supporting the finding. If the recipient does not respond or demonstrate compliance within fifteen days, the matter is referred to the Office of the Attorney General or another applicable enforcement agency for further action.
Plain English — not legal advice.
Property owners and managers subject to orders from the Rent Administrator, the Office of Administrative Hearings, or the Commission should be aware that D.C. Mun. Regs. tit. 14 et seq. § 14-3927 establishes a formal process for investigating and addressing non-compliance with those orders. Compliant operators generally maintain documentation showing they have fulfilled all order requirements, so that if a notice of non-compliance is received, they can respond within the fifteen-day window with clear evidence of compliance. Failing to respond within that period can result in referral to the Office of the Attorney General, the Department of Buildings, or the Department of Licensing and Consumer Protection.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Tenants who believe a landlord has not followed an order issued by the Rent Administrator, the Office of Administrative Hearings, or the Commission may find that D.C. Mun. Regs. tit. 14 et seq. § 14-3927 provides a pathway for enforcement. Complaints and allegations can be submitted orally or in writing to the Rent Administrator, which may trigger an investigation and, if substantial grounds are found, the issuance of a notice of non-compliance to the alleged violator. Tenants seeking to understand their options under this provision may consider reaching out to a tenant-rights organization or the Rental Accommodations Division for general information about the process.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 13, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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