Cal. Civ. Code § 910-2-3-5
Reasonable accommodations
Operative Text
Sec. 5. (a) It shall be unlawful for any person to refuse to make reasonable accommodations in rules, policies, practices, or services, when such accommodations may be necessary to afford a handicapped person equal opportunity to use and enjoy a dwelling unit, including public and common use areas. (b) The application of subsection (a) may be illustrated by the following examples: (1) A blind applicant for rental housing wants to live in a dwelling unit with a dog guide. The building has a no pets policy. It is a violation of this section for the owner or manager of the apartment complex to refuse to permit the applicant to live in the apartment with a dog guide because, without the dog guide, the blind person will not have an equal opportunity to use and enjoy a dwelling. (2) Progress Gardens is a three hundred (300) unit apartment complex with four hundred fifty (450) parking spaces which are available to tenants and guests of Progress Gardens on a first come first served basis. John applies for housing in Progress Gardens. John is mobility impaired and unable to walk more than a short distance and therefore requests that a parking space near his unit be reserved for him so he will not have to walk very far to get to his apartment. It is a violation of this section for the owner or manager of Progress Gardens to refuse to make this accommodation. Without a reserved space, John might be unable to live in Progress Gardens at all or, when he has to park in a space far from his unit, might have great difficulty getting from his car to his apartment unit. The accommodation therefore is necessary to afford John an equal opportunity to use and enjoy a dwelling. The accommodation is reasonable because it is feasible and practical under the circumstance.
Indiana regulation 910 IAC 2 § 910-2-3-5 prohibits housing providers from refusing to make reasonable accommodations in their rules, policies, practices, or services when those adjustments are necessary to give a person with a disability an equal opportunity to use and enjoy a dwelling, including shared and common areas. The rule applies broadly to any person involved in housing, not just large landlords or property management companies. The provision includes illustrative examples—such as allowing a guide dog despite a no-pets policy, or reserving a nearby parking space for a mobility-impaired tenant—to clarify what kinds of accommodations may be required.
Plain English — not legal advice.
Under 910 IAC 2 § 910-2-3-5, compliant housing operators generally review accommodation requests from applicants or tenants with disabilities on a case-by-case basis, assessing whether the requested change to a rule, policy, practice, or service is both necessary for equal enjoyment of the dwelling and feasible under the circumstances. Operators typically document the request and their response, and they do not apply blanket denials based solely on existing policies—such as a no-pets rule—without considering whether an exception is warranted as a reasonable accommodation. Maintaining a clear, consistent process for handling accommodation requests is a common practice among operators seeking to comply with this section.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Section 910 IAC 2 § 910-2-3-5 gives tenants and applicants with disabilities the right to request changes to a housing provider's rules, policies, practices, or services when those changes are necessary for equal use and enjoyment of a dwelling. If a housing provider refuses a reasonable accommodation request—such as denying a reserved parking space or refusing to allow an assistance animal—that refusal may constitute a violation of this provision. Tenants who believe their rights under this section have been violated may consider filing a complaint with the Indiana Civil Rights Commission, consulting a tenant-rights organization, or exploring other enforcement paths available under state fair housing law.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 15, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
Effective Timeline
References Out
No outbound references recorded yet for this provision.
References In
No inbound references recorded yet for this provision.