Cal. Civ. Code § 910-2-6-4

Investigation procedures

In Force
Verified 10/26/2026 · Next check 11/2/2026
effective 10/15/2026IndianaFair Housing & Anti-Discrimination

Operative Text

Cal. Civ. Code § 910-2-6-4
Sec. 4. (a) Upon filing a complaint under section 2 of this rule, the ICRC will initiate an investigation. The purposes of an investigation are as follows:
(1) To obtain information concerning the events or transactions that relate to the alleged discriminatory housing practice identified in the complaint.
(2) To document policies or practices of the respondent involved in the alleged discriminatory housing practice raised in the complaint.
(3) To develop factual data necessary for the director to make a determination under section 6(a) of this rule whether reasonable cause exists to believe that a discriminatory housing practice has occurred, or is about to occur, and to take other actions provided under this section.

(b) Upon the written direction of the director, the ICRC may initiate an investigation of housing practices to determine whether a complaint should be filed under section 2 of this rule. Such an investigation will be conducted in accordance with the procedures described under this section.
(c) Where the director determines that:
(1) the alleged discriminatory practices contained in a complaint are pervasive or institutional in nature; or
(2) processing the complaint will:
(A) involve complex issues or novel questions of fact or law; or
(B) affect a large number of persons;

the director may identify the complaint for systemic processing. This determination can be based on the face of the complaint or on information gathered in connection with an investigation. Systemic investigations may focus not only on documenting facts involved in the alleged discriminatory housing practice that is the subject of the complaint but also on reviewing other policies and procedures related to matters under investigation to make sure that they also comply with the nondiscrimination requirements of IC 22-9.5.

(d) In conducting an investigation under this section, the ICRC will seek the voluntary cooperation of all persons to obtain access to premises, records, documents, individuals, and other possible sources of information:
(1) to examine, record, and copy necessary materials; and
(2) to take and record testimony or statements of persons reasonably necessary for the furtherance of the investigation.
The ICRC may conduct discovery in aid of the investigation by the same methods and to the same extent that parties may conduct discovery in an administrative proceeding under 910 IAC 2-7, except that the ICRC shall have the power to issue subpoenas described in 910 IAC 2-7-6(a) in support of the investigation. An administrative law judge, upon motion sufficiently supported and due to exceptional circumstances, may grant to any party the use of any discovery provision under 910 IAC 2-7 at any time after the filing of a complaint.

(e) The ICRC, in processing complaints, may seek the cooperation and utilize the services of federal or substantially equivalent local agencies, including any substantially equivalent local agency having regulatory or supervisory authority over financial institutions.
(f) The investigation shall remain open until the reasonable cause determination is made under section 6(a) of this rule or a conciliation agreement is executed and approved under section 5(b) of this rule. Unless it is impracticable to do so, the ICRC shall complete the investigation of the alleged discriminatory housing practice within one hundred (100) days of filing the complaint (or where the ICRC reactivates the complaint, within one hundred (100) days after service of the notice of reactivation under section 3(d) of this rule). If the ICRC is unable to complete the investigation within the one hundred (100) day period, the ICRC shall notify the aggrieved person and the respondent, by certified mail or personal service, of the reasons for the delay.
(g) At the end of each investigation under this section, the ICRC shall prepare a final investigative report. The investigative report shall contain the following:
(1) The names and dates of contacts with witnesses.
(2) A summary and the dates of correspondence and other contacts with the aggrieved person and the respondent.
(3) A summary description of other pertinent records.
(4) A summary of witness statements.
(5) Answers to interrogatories.
A final investigative report may be amended at any time if additional evidence is discovered.

(h) Notwithstanding the prohibitions and requirements with respect to disclosure of information contained in section 5(j) of this rule, the ICRC will make information derived from an investigation, including the final investigative report, available to the aggrieved person and the respondent. Following the completion of investigation, the ICRC shall notify the aggrieved person and the respondent that the final investigation report is complete and will be provided upon request.
Source: Legislative text reproduced verbatim
Plain English

Under 910 IAC 2 § 910-2-6-4, when a fair housing complaint is filed in Indiana, the Indiana Civil Rights Commission (ICRC) is required to open and conduct a formal investigation into the alleged discriminatory housing practice. The investigation is designed to gather facts, document policies, and build the record needed for a reasonable-cause determination. The ICRC generally has 100 days to complete the investigation, must prepare a final investigative report, and must make that report available to both the person who filed the complaint and the party accused.

Written by anthropic/claude-sonnet-4.6 · Reviewed on October 15, 2026

Plain English — not legal advice.

For Property Managers

Under 910 IAC 2 § 910-2-6-4, once a fair housing complaint is filed against a housing provider, the ICRC will seek voluntary cooperation from all parties, which typically includes access to premises, records, and personnel. Operators who maintain organized documentation of their rental policies, tenant communications, and decision-making processes are generally better positioned to respond to investigative requests. The ICRC may also use subpoenas and discovery tools, so housing providers are generally expected to engage with the process and respond to any certified-mail notices about investigation timelines or delays.

General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.

For Tenants

Under 910 IAC 2 § 910-2-6-4, a person who files a fair housing complaint with the ICRC has the right to be kept informed throughout the investigation, including receiving notice if the 100-day investigation window cannot be met and receiving a copy of the final investigative report upon request. The investigation may cover not only the specific incident described in the complaint but also broader policies and practices of the respondent, particularly if the alleged discrimination appears systemic. Tenants who believe their fair housing rights have been violated may also consider reaching out to a local tenant-rights organization or legal aid office to better understand how the ICRC complaint and investigation process works.

General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.

Generated October 15, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.

Effective Timeline

Current
Oct 15, 2026
Click on timeline segments to view historical versions.

References Out

No outbound references recorded yet for this provision.

References In

No inbound references recorded yet for this provision.

Related Rules

§ 5.106
§ 5.106 Equal access in accordance with the individual's gender identity in community planning and development programs.
§ 5.109
§ 5.109 Equal participation of faith-based organizations in HUD programs and activities.
§ 2
Policies; recommendations

Source Information