Operative Text
SPS 326.27 Records of service interruptions. Each manufactured home community operator or manufactured home community contractor shall maintain a record of each interruption of service that results from a failure or disruption of the manufactured home community water supply or sewer collection system lasting more than one hour or affecting more than 25% of the manufactured home community occupants upon reporting of such an outage by a manufactured home community occupant. The manufactured home community operator’s or manufactured home community contractor’s records shall show the date and time the service interruption began, the duration, the cause, and the approximate number of manufactured home community occupants affected. Records must be maintained for 3 years following the date of occurrence.
Under Wis. Admin. Code § SPS 326.27, operators and contractors of manufactured home communities in Wisconsin are required to document certain disruptions to water supply or sewer collection services. A record must be created whenever an outage lasts more than one hour or affects more than 25% of community occupants following a report from a resident. Each record must capture the start date and time, duration, cause, and approximate number of affected occupants, and must be kept for three years from the date the interruption occurred.
Plain English — not legal advice.
Operators and contractors covered by Wis. Admin. Code § SPS 326.27 generally maintain a dedicated log for qualifying water and sewer service interruptions — those exceeding one hour or affecting more than a quarter of occupants after a resident report. A compliant record includes the start date and time, how long the outage lasted, what caused it, and roughly how many residents were impacted. Retaining these records for the full three-year period from each incident date is a standard part of ongoing compliance documentation.
General guidance for property managers — not legal advice for your specific situation. Consult an attorney for advice on your case.
Wis. Admin. Code § SPS 326.27 establishes that your community operator or contractor must keep written records of significant water or sewer outages — including what caused them and how many residents were affected — for at least three years. If you experience or report such an outage, you have a basis to expect that a record of it is being maintained. Tenants who believe records are not being kept as required may consider contacting a local tenant-rights organization or the relevant Wisconsin state agency to understand available options.
General guidance for tenants — not legal advice for your specific situation. Consult a tenant-rights organization or attorney for advice on your case.
Generated October 15, 2026 — auto-generated, not yet human-reviewed. See /transparency for methodology.
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